Olejonson
Level 1 (0 points)

Q: Can´t open "Mail" after installing El Capitan

Is there anybody who can help, i´ve upgraded to EL Capitan, and ever since i can´t open my Mail Program, the program starts up, but closes again after 1 second?

iMac (27-inch, Late 2012), iOS 9.0.2, El Capitan

Posted on Oct 5, 2015 8:14 AM

Close
Olejonson

Q: Can´t open "Mail" after installing El Capitan

  • All replies
  • Helpful answers

  • by jeremy_v,

    jeremy_v jeremy_v Oct 5, 2015 3:59 PM in response to Olejonson
    Community Specialists
    Oct 5, 2015 3:59 PM in response to Olejonson

    Hello Olejonson,
     

    Thank you for visiting Apple Support Communities. 
     

    It looks like Mail is quitting unexpectedly on your Mac after updating to El Capitan. Here are a few recommendations on where to start with troubleshooting. 

    First, try these steps from If Mail unexpectedly quits when viewing certain messages: 
     

    Mail may quit when you view an email message that is malformed or damaged, and it may continue to quit as long as the message remains selected. Resolve the issue by following these steps to delete the message:

    1. Open Mail and immediately hold the Shift key until Mail opens. This causes Mail to open without any message or mailbox selected.
    2. Hide the message viewer portion of the window by carefully dragging the thin separator bar between it and your list of messages. Keep dragging until Mail shows only the list of messages, not the message viewer. In this view, you can see messages only by double-clicking to open the message.
    3. Click the affected message once to select it without opening it. Then press Delete or choose Message > Move to > Trash. 


    If the same thing keeps happening, it may take a bit of investigation to find the cause. See Isolating issues in Mac OS X for some advice on how to continue this process.
     

    Sincerely.