rajat34

Q: downloading apps from app store very very slow

I am trying to download apps from the app store and the speed is very very slow. I have checked my internet connection and it is fine.

iPhone 5, iOS 8.4.1

Posted on Sep 14, 2015 8:47 AM

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Q: downloading apps from app store very very slow

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  • by mario49,

    mario49 mario49 Sep 15, 2015 9:08 AM in response to rajat34
    Community Specialists
    Sep 15, 2015 9:08 AM in response to rajat34

    Hi rajat34,

     

    Thanks for using Apple Support Communities. Based on what you stated, it sounds like the internet connection speed is slow. I would recommend that you read this article, it may be able to help the issue.

     

    iTunes Store: Download times will vary - Apple Support

     

    Cheers

  • by WvB22,

    WvB22 WvB22 Sep 15, 2015 2:00 PM in response to rajat34
    Level 1 (5 points)
    Sep 15, 2015 2:00 PM in response to rajat34

    I'm having the same issues too. No it's NOT a slow internet connection. I have a broadband internet connection with 150 Mbps download. Speedtest shows that on wifi my connection with the iPhone is still around 65-75 Mbps which is totally acceptable and usable speed. Internet works just fine. Only the AppStore shows really bad download speeds. Aops of around 100 MB would normally take 30-45 seconds max to download. Now it takes 10-20 minutes. It's driving my crazy that I can't find the reason. As I said, speed test shows normal results. Which made me guess it's a problem on Apple's side. That's not the case because on LTE the AppStore is downloading just fine. I even changed the DNS settings on my modem to Google's servers but the issue remains. Totally frustrating. Provider is Ziggo Netherlands.

  • by adriansusianto,

    adriansusianto adriansusianto Oct 5, 2015 8:18 PM in response to mario49
    Level 1 (0 points)
    Oct 5, 2015 8:18 PM in response to mario49

    Noooo it is not related to the internet speed connections. This happened in many countries including Indonesia. I am using 12MBps and download very fast from elsewhere. The exception only from apple.

    Please do not judge the slow download only with the internet connection speed.