Weinbergerk

Q: Email does not send

I upgraded to El Capitain.   Now I cannot send email (it just sits in my outbox).  Both the server and the client are Apple mail (both have been upgraded).

Connection Doctor shows no errors.  Nothing has changed - other than the upgrade.  Any ideas on how to fix this?

Mac mini, Mac OS X (10.7.1)

Posted on Oct 5, 2015 9:30 PM

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Q: Email does not send

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  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Oct 5, 2015 9:43 PM in response to Weinbergerk
    Level 10 (122,650 points)
    Apple Music
    Oct 5, 2015 9:43 PM in response to Weinbergerk

    The help you may need depends on your email client..

     

    Try the troubleshooting steps here > If you can’t send or receive email on your Mac - Apple Support

  • by whaley001,Solvedanswer

    whaley001 whaley001 Oct 6, 2015 2:07 AM in response to Carolyn Samit
    Level 1 (10 points)
    Oct 6, 2015 2:07 AM in response to Carolyn Samit

    Macbook Air. OS X 10.11. I am using eleven different email accounts running on two different servers, also Gmail and Yahoo. After upgrading to El Capitan email does not send anymore using the Apple Mail client. All email remain in the outbox! The advice to use general troubleshooting steps is not helpful. I have a Macbook Pro running Yosemite 10.10.5 with identical email settings. Also iPhone 6, running iOS 9.0.2. The problem only occurs on the Macbook Air with the El Capitan upgrade. Compare similar complaints. Please inform if the problem has been identified and let us know if a fix is in the pipeline.

  • by Weinbergerk,

    Weinbergerk Weinbergerk Oct 6, 2015 4:54 AM in response to Carolyn Samit
    Level 1 (0 points)
    Oct 6, 2015 4:54 AM in response to Carolyn Samit

    Thanks you. but theses steps did not help.  The connection doctor says I am on line.  There is no error message losing in.  I still cannot send e-mail.

  • by jrsto83,

    jrsto83 jrsto83 Oct 11, 2015 9:29 AM in response to Weinbergerk
    Level 1 (0 points)
    Oct 11, 2015 9:29 AM in response to Weinbergerk

    I had the same issue.  I uninstalled my @me account on my Macbook Pro and then reinstalled the account.  It appears to be working fine.  Good luck! 

  • by William Graizel,

    William Graizel William Graizel Oct 25, 2015 9:05 AM in response to Weinbergerk
    Level 1 (6 points)
    Oct 25, 2015 9:05 AM in response to Weinbergerk

    I have the same problem.  Since upgrading to El Capitan, any mail I try to send via apple mail goes directly to my outbox and sits there.  It's definitely not my internet provider because I can send email on a computer thats still running Sno Leopard.  I can also send mail from my mobile devices and web mail.  Connection Doctor says everything is fine.

     

    bgraiz

  • by whaley001,

    whaley001 whaley001 Oct 26, 2015 4:21 AM in response to Weinbergerk
    Level 1 (10 points)
    Oct 26, 2015 4:21 AM in response to Weinbergerk

    I exported all mailboxes to be safe. Then deleted all accounts completely. Restarted the computer. Set up each account new (which was annoying). Now they can send. I hope this bug won't occur again.

  • by richardfromrotterdam,

    richardfromrotterdam richardfromrotterdam Oct 27, 2015 6:05 AM in response to Weinbergerk
    Level 1 (10 points)
    Oct 27, 2015 6:05 AM in response to Weinbergerk

    I'm running 3 accounts POP email in Apple Mail. My main account though keeps popping up errors that no smtp-server has been selected, which is nonsense. It has been selected.

     

    Also, I have disabled the icloud mail IMAP account, but Mail keeps wanting to start new emails from this account.

     

    I had hoped the update to 10.11.1 would have solved the issues that started in 10.11.0, but no.