LWII
Level 1 (12 points)

Q: Can't access iBooks in El Capitan...

So far adjusting to all the MANY changes but just got the following message...

 

iBooks Can't Access Your Library

Make sure the disk containing your library is connected, then click Try Again.

Library Location: (null)

You can also reset your library, then sign in to view and re-download your purchased books.


Any workaround or should I just wait for Apple update??


HELP!

MacBook Pro, OS X El Capitan (10.11)

Posted on Oct 1, 2015 4:18 AM

by LWII,Apple recommended
LWII LWII
Level 1 (12 points)
A:

FOUND THE FIX!!!

 

FOLLOW HIS INSTRUCTIONS PRECISELY....

 

 

Linc DavisSep 29, 2015 8:40 AM

Re: ibook issue on imacin response to Gnlchef

Please read this whole message before doing anything.

Back up all data.

Quit iBooks if it's running. Test after taking each of the following steps that you haven't already taken. Stop when the problem is resolved. Quit iBooks again before going on to the next step.

Step 1

Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, move the following item, if it exists, to the Trash:

          Cookies/com.apple.ibooks.cookies

Step 2

Delete this item in the same way:

          Preferences/com.apple.ibooks.plist

Step 3

Delete this item:

          Containers/com.apple.iBooksX

and move this one to the Desktop:

          Containers/com.apple.BKAgentService

Restart the computer. To log out and log back in is not enough—you must restart.

When you launch iBooks, you'll be prompted to reset the library. Confirm. The library will be empty. Rebuild it by downloading your purchases from the iBooks Store and importing any other content you added. You may find the added content in the folder named "com.apple.BKAgentService" that you moved to the Desktop.

Posted on Oct 2, 2015 7:27 AM

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LWII

Q: Can't access iBooks in El Capitan...

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  • Helpful answers

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  • by trev1124 ,

    trev1124 trev1124 Oct 1, 2015 4:22 AM in response to LWII
    Level 2 (317 points)
    Oct 1, 2015 4:22 AM in response to LWII

    Upgrading to El Capitan I was asked to sign into my iCloud account, did you do the same?

  • by LWII,

    LWII LWII Oct 1, 2015 4:43 AM in response to trev1124
    Level 1 (12 points)
    Oct 1, 2015 4:43 AM in response to trev1124

    Yes I did..everything else seems to be working fine...Photos, iTunes etc...

     

    Did some research and this was an issue for some in recent Gold Master version of El Capitan as recent as two weeks ago..

     

    BTW thanks for reply!!

  • by lidorS,Helpful

    lidorS lidorS Oct 1, 2015 11:01 AM in response to LWII
    Level 1 (5 points)
    Oct 1, 2015 11:01 AM in response to LWII

    I have the same problem. I am a student and I use iBook daily ! I really need to fix this problem right now, I have a lot of test to learn to and I am using iBook for all my books.

  • by LWII,

    LWII LWII Oct 1, 2015 11:05 AM in response to lidorS
    Level 1 (12 points)
    Oct 1, 2015 11:05 AM in response to lidorS

    Bummed to hear your having the same problem but given that we're not alone (probably thousands with the same issue) there should be a fix coming soon. Thxs for chiming in, hopefully others will as well!

  • by lidorS,

    lidorS lidorS Oct 2, 2015 12:04 AM in response to LWII
    Level 1 (5 points)
    Oct 2, 2015 12:04 AM in response to LWII

    Still no answer ?

  • by LWII,Apple recommended

    LWII LWII Oct 2, 2015 7:27 AM in response to lidorS
    Level 1 (12 points)
    Oct 2, 2015 7:27 AM in response to lidorS

    FOUND THE FIX!!!

     

    FOLLOW HIS INSTRUCTIONS PRECISELY....

     

     

    Linc DavisSep 29, 2015 8:40 AM

    Re: ibook issue on imacin response to Gnlchef

    Please read this whole message before doing anything.

    Back up all data.

    Quit iBooks if it's running. Test after taking each of the following steps that you haven't already taken. Stop when the problem is resolved. Quit iBooks again before going on to the next step.

    Step 1

    Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, move the following item, if it exists, to the Trash:

              Cookies/com.apple.ibooks.cookies

    Step 2

    Delete this item in the same way:

              Preferences/com.apple.ibooks.plist

    Step 3

    Delete this item:

              Containers/com.apple.iBooksX

    and move this one to the Desktop:

              Containers/com.apple.BKAgentService

    Restart the computer. To log out and log back in is not enough—you must restart.

    When you launch iBooks, you'll be prompted to reset the library. Confirm. The library will be empty. Rebuild it by downloading your purchases from the iBooks Store and importing any other content you added. You may find the added content in the folder named "com.apple.BKAgentService" that you moved to the Desktop.

  • by lidorS,

    lidorS lidorS Oct 2, 2015 7:28 AM in response to LWII
    Level 1 (5 points)
    Oct 2, 2015 7:28 AM in response to LWII

    Did it delete all your data on the computer?

  • by lidorS,

    lidorS lidorS Oct 2, 2015 7:43 AM in response to LWII
    Level 1 (5 points)
    Oct 2, 2015 7:43 AM in response to LWII

    It worked for me too ! thanks

  • by Abhii46,

    Abhii46 Abhii46 Oct 3, 2015 11:37 AM in response to LWII
    Level 1 (0 points)
    Oct 3, 2015 11:37 AM in response to LWII

    Still not working for me.

  • by LWII,

    LWII LWII Oct 4, 2015 2:50 AM in response to Abhii46
    Level 1 (12 points)
    Oct 4, 2015 2:50 AM in response to Abhii46

    Try the FIX again...just make sure you do everything as it is instructed...

  • by t1120,

    t1120 t1120 Oct 5, 2015 12:48 AM in response to LWII
    Level 1 (0 points)
    Oct 5, 2015 12:48 AM in response to LWII

    I have same problem too.....Anyone can help me to solve

  • by macuser222222,

    macuser222222 macuser222222 Oct 6, 2015 9:02 AM in response to t1120
    Level 1 (4 points)
    Oct 6, 2015 9:02 AM in response to t1120

    Same problem here

     

    Unfortunately all my manuals I use for work are gone

    This is really bad. At least I noticed it before being onsite.

     

    While the above solution may work I am a bit reluctant to fiddle around deleting and moving stuff. In my opinion Apple should provide a fix. After all it is their product.

     

    In the meantime I have to spam my own mailbox sending me all the docs I used to have on the iPad again. Why? Because after a regular sync the contents (iBook) on the iPad are gone too. Really cool. Something I could do without. Rather than having millions (?) of people wasting their time getting things working again Apple should help their customers and dedicate a few hours on this problem.

  • by LWII,

    LWII LWII Oct 6, 2015 9:19 AM in response to macuser222222
    Level 1 (12 points)
    Oct 6, 2015 9:19 AM in response to macuser222222

    Your stuff is there all intact....its a pain to load it back in but I do have my whole library back. Just follow instructions, I had a pretty good collection so it took me about an hour. The fix itself takes 5 minutes to reset.

  • by macuser222222,

    macuser222222 macuser222222 Oct 6, 2015 2:16 PM in response to LWII
    Level 1 (4 points)
    Oct 6, 2015 2:16 PM in response to LWII

    Thanks LWII

     

    my stuff is accessible again in iBooks on my Mac.

    Still struggling to sync all books back to my iPad. Emailing the docs to myself and then opening them in iBooks on my iPad is not really an option.

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