cantfindaname88

Q: Jabber accounts not working on messages app

Jabber accounts do not work on messages app since I upgraded to El Capitan. I have verified this with all my coworkers who use jabber. Is there a fix coming soon?

MacBook Pro, OS X El Capitan (10.11)

Posted on Oct 7, 2015 6:53 AM

Close

Q: Jabber accounts not working on messages app

  • All replies
  • Helpful answers

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Oct 7, 2015 2:04 PM in response to cantfindaname88
    Level 9 (73,279 points)
    Applications
    Oct 7, 2015 2:04 PM in response to cantfindaname88

    Hi,

     

    I have issues with Google since Yosemite.

    My other Jabber account don't work as the server is no longer in use.

    Not a complete list http://www.jabberes.org/servers/ but pink lines are Off line servers.

     

    In Messages > Preferences > Accounts what does the Server Settings pane tell you ?

    Is it supposed to be SSL (port 5223) or not (port 5222) ?

    What does the server info say on the web ?  (I.e. does the particular server have a web site and a help page that might tell you ports and other info)

     

     

     

    3Sigcopy2.png

    10:04 p.m.      Wednesday; October 7, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by cantfindaname88,

    cantfindaname88 cantfindaname88 Oct 8, 2015 12:29 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Oct 8, 2015 12:29 PM in response to Ralph Johns (UK)

    Screenshot 2015-10-08 14.28.01.png

     

    We use are our internal server.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Oct 8, 2015 1:36 PM in response to cantfindaname88
    Level 9 (73,279 points)
    Applications
    Oct 8, 2015 1:36 PM in response to cantfindaname88

    hi,

     

    At this point I have to say I don't have an answer.

     

    It could be the app.  (it is listed with a different number to Yosemite's version)

    It could be an OS/ Server connection issue.  That could be the level of Encryption used or allowed in SSL connections.

    See the last section on this Article http://arstechnica.com/apple/2015/09/os-x-10-11-el-capitan-the-ars-technica-revi ew/11/#h1

     

    As a test will the server allow NON SSL (port 5222 should show up) connections ?

     

     

     

    3Sigcopy2.png

    9:36 p.m.      Thursday; October 8, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad