HT201287: Use Messages on your iPhone, iPad, or iPod touch

Learn about Use Messages on your iPhone, iPad, or iPod touch

Chloe138

Level 1 (12 points)

Peripherals

Q: Restoring deleted messages

I've accidentally deleted a whole conversation instead of just one message - too easy to do in my view . How can I restore that contact's messages? I have backup to iCloud on but don't know how to access just this person's messages? Would be good to have a simple formula for doing just this on the iPhone. The messages seem to still be there in iMessage on my iMac?

iPhone 5s, iOS 8.3

Posted on Oct 7, 2015 10:59 AM

I have this question too

Q: Restoring deleted messages

All replies

Helpful answers

by razmee209,Helpful

razmee209 Oct 7, 2015 1:55 PM in response to Chloe138
Level 7 (33,715 points)

Oct 7, 2015 1:55 PM in response to Chloe138

Assuming for sure that message as included in icloud backup you would need to restore from that backup.

Restore your device from an iCloud or iTunes backup - Apple Support

settings - general - reset - erase all contents and settings - this will wipe your phone CLEAN NO DATA, once the process is done then you will have the option during the setup to restore back from your icloud backup.

iCloud: iCloud storage and backup overview
Reply options

Link to this post

by Chloe138,

Chloe138 Oct 7, 2015 1:58 PM in response to razmee209
Level 1 (12 points)

Peripherals

Oct 7, 2015 1:58 PM in response to razmee209

Hi. Many thanks for that. It seems a little drastic to have to erase all data from the phone and then restore it back. I wish Apple could isolate messages for restore rather than have take such a draconian measure.
Reply options

Link to this post

by razmee209,Helpful

razmee209 Oct 7, 2015 3:19 PM in response to Chloe138
Level 7 (33,715 points)

Oct 7, 2015 3:19 PM in response to Chloe138

Let Apple know here http://www.apple.com/feedback/

I remember couple years back users where having the same issues with photos being deleted by mistake and Apple introduce the deleted photo app with IOS 8 I believe.
Reply options

Link to this post

HT201287: Use Messages on your iPhone, iPad, or iPod touch

Q: Restoring deleted messages

All replies Helpful answers

by razmee209,★Helpful

by Chloe138,

by razmee209,★Helpful

All replies

Helpful answers

by razmee209,Helpful

by razmee209,Helpful