arggggh

Q: How do I reply to a response to my post? Where's the reply button?

A user has kindly replied to my question. I would like to continue the discussion. How do I do this? (When users have in the past asked the question "How do I reply to a post" the answer has been to click on the Reply button at the bottom right hand corner of the respondents post. There does not seem to be any Reply button at all on the response I received? Do I reply by using the Apple Support Communities website, or do I reply by email by replying to the email I received in my email inbox? In short, how on earth do I reply? Daft question, but baffling!!!!!!

MacBook Air (13-inch, Early 2015), OS X Yosemite (10.10.5)

Posted on Oct 7, 2015 11:07 AM

Close

Q: How do I reply to a response to my post? Where's the reply button?

  • All replies
  • Helpful answers

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Oct 7, 2015 12:00 PM in response to arggggh
    Level 5 (7,529 points)
    Notebooks
    Oct 7, 2015 12:00 PM in response to arggggh

    arggggh wrote:

     

    A user has kindly replied to my question. I would like to continue the discussion. How do I do this? (When users have in the past asked the question "How do I reply to a post" the answer has been to click on the Reply button at the bottom right hand corner of the respondents post. There does not seem to be any Reply button at all on the response I received? Do I reply by using the Apple Support Communities website, or do I reply by email by replying to the email I received in my email inbox? In short, how on earth do I reply? Daft question, but baffling!!!!!!

    • Make sure you are logged in - you are NOT automatically logged in when using the link in the email notice
      Picture 1.png
    • Yes - the website. Email response is "possible" but unreliable - I have found that it works less than 10% of the time - and - have even gotten one email notice of a failure to succeed

     

    I always login to ASC FIRST, then click the link in the email notice - it seems to be the path of least resistance.

  • by Richardfromsharon,

    Richardfromsharon Richardfromsharon Aug 28, 2016 7:41 AM in response to arggggh
    Level 1 (12 points)
    Audio
    Aug 28, 2016 7:41 AM in response to arggggh

    I too have found  this to be true. Trying to get to the bottom of the situation, but at this point I am still drilling down.

  • by babowa,

    babowa babowa Aug 28, 2016 8:32 AM in response to Richardfromsharon
    Level 7 (31,893 points)
    iPad
    Aug 28, 2016 8:32 AM in response to Richardfromsharon

    I clicked on the reply button below your post - here is a screenshot of your post:

     

    Screen Shot 2016-08-28 at 8.31.50 AM.png