HT204275: Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8

Learn about Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
fixmefromnc

Q: Is the installing of IOS9 causing me to lose iphone and ipad sync with my Itunes in Windows Vista PC??

I installed ios9x on my iPad 2. I also have an iPhone 5. Both normally sync with my Windows Vista Ultimate desktop. Once the iPad was upgraded, it was no longer available as a device in iTunes on the Windows Vista desktop. Not only can I not connect to my library stored there, but I can not uninstall ios9 from my iTunes backup stored there. It tells me to upgrade to the latest version of iTunes, but the latest version of iTunes requires Windows 7 or above.

 

Is Apple really forcing me to give up my Windows Vista Desktop powerhouse where I store my entire iTunes library, or update it to Windows 7 or above, just to continue syncing it with my iPad and iPhone upgraded to ios9?

iPad 2 Wi-Fi, iOS 7.0.4, ITunes failed to install / update

Posted on Oct 7, 2015 1:59 PM

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Q: Is the installing of IOS9 causing me to lose iphone and ipad sync with my Itunes in Windows Vista PC??

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  • Helpful answers

  • by Marvin Martianul,Solvedanswer

    Marvin Martianul Marvin Martianul Oct 8, 2015 9:31 AM in response to fixmefromnc
    Level 2 (380 points)
    iTunes
    Oct 8, 2015 9:31 AM in response to fixmefromnc

    Yes installing iOS 9 is the cause, but no you are not forced to give up your Vista PC at this time, because Apple released a special version 12.1.3 that allows iOS 9 support on Vista. You don't mention 32-bit vs.64-bit but this link has both: Apple - Support - Downloads. I would uninstall my previous iTunes first.

  • by fixmefromnc,Helpful

    fixmefromnc fixmefromnc Oct 9, 2015 9:53 AM in response to Marvin Martianul
    Level 1 (0 points)
    Oct 9, 2015 9:53 AM in response to Marvin Martianul

    Thank you Marvin. I downloaded the 32 bit version because that is what my Vista desktop called for.

     

    I was a bit surprised that Apple didn't warn of the upcoming removal of backward compatibility to a Vista machine without notice. Microsoft warned of the removal of the XP operating system for many years before it ultimately happened! I will, however, take this as a indication of Vista's further demise.

     

    I appreciate you getting back to me, and I will post again when I install the iTunes version you recommended.

  • by fixmefromnc,

    fixmefromnc fixmefromnc Oct 9, 2015 10:05 AM in response to fixmefromnc
    Level 1 (0 points)
    Oct 9, 2015 10:05 AM in response to fixmefromnc

    Marvin,

     

    Thank you again. I downloaded the Vista version available on the website you provided me and it worked like a charm. Not only was I able to upgrade my iTunes to this version without a hitch, but my iPad 2 that was recently upgraded to IOS9x was available as a device in iTunes! I backed the iPad up to the Vista desktop, and proceeded to backup and upgrade my iPhone 5 to IOS9x.

     

    Your recommended fix worked!  Thank you for all your help!!!

  • by Marvin Martianul,

    Marvin Martianul Marvin Martianul Oct 9, 2015 7:30 PM in response to fixmefromnc
    Level 2 (380 points)
    iTunes
    Oct 9, 2015 7:30 PM in response to fixmefromnc

    You're welcome, but of course it was Apple that released 12.1.3 even though they officially ended support for Vista with the release of 12.2.0 on June 30. If you are still running Vista a year from now, do not update Apple devices to iOS 10 (or whatever) without first finding out if there's an iTunes version that supports both Vista and the new iOS version. It seems like a safe bet that there will not be; and Microsoft will of course end support for Vista in 2017.