TheColonial

Q: Unable to sign in with Apple ID after upgrading to El Capitan

Hi,

 

While on Yosemite, I changed my Apple ID from user@domain1.com to user@domain2.com. This worked fine, and I was able to sign in to the App Store without any issues.

 

I recently upgraded to El Capitan, and after that upgrade, I am no longer able to successfully sign into the App Store. When I use user@domain2.com the login appears to succeed, and then I receive a message that states "This item is temporarily unavailable" with "Try again later". I did, of course, try again later but nothing seemed to change.

 

I then signed in to appleid.apple.com without a problem, and attempted to change my ID again to something else to see if that would force some kind of reset. However, changing the IDs doesn't seem to make a difference, I always receive the error above.

 

It's worth noting that prior to the upgrade to El Capitan, the App Store pre-filled the ID field with user@domain2.com, however since the upgrade it pre-fills with user@domain1.com, and this is no longer valid (I also don't own domain1.com any more).

 

I have read other threads on this forum and most seem to suggest the rather painful process of reinstallation.

 

Does anyone have any idea what might be going on here? Am I destined to spend time reinstalling, or is there some other option that I can try first?

 

Many thanks for your time.

MacBook Pro (Retina, 15-inch, Mid 2014), OS X El Capitan (10.11)

Posted on Oct 8, 2015 10:04 PM

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