(IF YOU ARE HAVING TROUBLE INSTALLING OS 2, DO THIS:)
- If you have not previously done so, update your iPhone to OS9.
- Reboot your iPhone by holding the power and home buttons for 10 seconds. Wait a few seconds and then power it back on.
- Navigate to Settings > General > Reset and choose Reset Network Settings. (This will restore the factory network settings on your iPhone.)
- Connect your iPhone to its charger, establish a good internet connection and keep it close to your Apple Watch for the entire process.
- Be sure your Apple Watch is charged to 50% or more and that it is connected to its charger. (Even if the Apple Watch is 100% charged, it must remain on its charger until the installation process has been completed.)
- Reboot your Apple Watch by holding both the Digital Crown and the side button down for 10 seconds. The Apple logo will appear on the display.
- If prompted to do so, enter your four-digit passcode for accessing your Apple Watch.
- On your iPhone, select the Apple Watch app and go to Settings > General > Software Update to start the process.
- After installation has progressed through “Preparing” and “Verifying” (something that could take an hour or more), the installation of OS 2 on your Apple Watch will begin automatically.
As soon as you see a circular progress indicator starting to move clockwise around the Apple logo displayed on your Apple Watch, you’ve got another 15 or 20 minutes to go.
NOTE: It may be necessary to repeat Steps 8 and 9 several times. To be sure that this worked, check your Apple Watch (Settings > General > About and scroll down to Version) or open the Apple Watch App on the iPhone and go to Settings > General > Software Update. If you see “OS 2.0”, congratulations!