HT201441: Turn off Find My iPhone Activation Lock
Learn about Turn off Find My iPhone Activation Lock
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All replies
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Helpful answers
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Oct 9, 2015 7:16 AM in response to Csound1by windymiller55,I did say that it was bought from a reputable auction site selling
recovered police property items, so does that not make me the owner !
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Oct 9, 2015 7:22 AM in response to windymiller55by Michael Black,windymiller55 wrote:
I did say that it was bought from a reputable auction site selling
recovered police property items, so does that not make me the owner !
You may be in possession of the device but you are not the owner. The owner apparently never gave the auction site release to sell their lost or stolen property it would seem as they did not remove activation lock before the auction. The auction site or the police before them could have contacted the owner just as you did - either they did not or the owner simpy refused to remove the lock (which is their right to do). In that case, the "reputable" auction site should never have sold the item at all, and in fact I'd argue the police should have destroyed it as unclaimed items not suitable for auction.
Regardless of how you slice it, Apple is not part of any of it.
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Oct 9, 2015 7:22 AM in response to windymiller55by Csound1,windymiller55 wrote:
I did say that it was bought from a reputable auction site selling
recovered police property items, so does that not make me the owner !
Maybe, take the phone and proof that the original owner transferred ownership to you to an Apple Store and ask them to unlock it.
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Oct 9, 2015 7:36 AM in response to Michael Blackby windymiller55,The law in my country is obviously different to where you are
we have a totally different system, I am not going to go into
it here, "I did not say it was a reputable police auction site",
As to removing the contents of the phone, I thought that was
the idea of having activation lock on, so you could not and when
the phone was found you contacted the owner.
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Oct 9, 2015 8:03 AM in response to windymiller55by Csound1,windymiller55 wrote:
"I did not say it was a reputable police auction site",
windymiller55 wrote:
I did say that it was bought from a reputable auction site selling
recovered police property items, so does that not make me the owner !
So which is it?
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Oct 9, 2015 8:16 AM in response to Csound1by windymiller55,For you I will say it again, A reputable auction site which
sells police recovered property.
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Oct 9, 2015 8:18 AM in response to windymiller55by Csound1,Then take it back and get a refund from this "reputable site" that sells recovered property while it is still locked.
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Oct 9, 2015 8:35 AM in response to Csound1by windymiller55,Im not sure you have quite grasped where I am coming from, I bought a
brand new iPhone 5s for the price of a few beef-burgers from McDonalds,
I took a punt, it did not work out, am i bellyaching, If I was the iphone would
have gone back, no problem.
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Oct 9, 2015 8:42 AM in response to windymiller55by Roger Wilmut1,Then what are you posting about in the first place? You originally seemed to be proposing the thesis that Apple should unlock phones in a similar situation to yours, and as has been said this is not going to happen. Apple's responsibility is to the original owner of the phone and no-one else.
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Oct 9, 2015 8:49 AM in response to windymiller55by Csound1,windymiller55 wrote:
Im not sure you have quite grasped where I am coming from, I bought a
brand new iPhone 5s for the price of a few beef-burgers from McDonalds,
I took a punt, it did not work out, am i bellyaching, If I was the iphone would
have gone back, no problem.
As there is no problem I'll just say goodbye to you now.
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Oct 9, 2015 9:05 AM in response to Roger Wilmut1by windymiller55,In my naivety I thought that Apple encouraged their communities to comment
on issues that they thought relevant, in my opinion, obviously from your point
of view I am wrong and you think this issue is not worth discussing.
As to Apple only having responsibility to the original owner of the phone and
no one else, your quote, are you quite sure, a lot of people who bought
second hand phones will not be pleased with your comments.
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Oct 9, 2015 9:12 AM in response to windymiller55by Csound1,They can speak for themselves, you speak only for you,
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Oct 9, 2015 9:14 AM in response to windymiller55by Roger Wilmut1,Actually, the purpose of these forums is to ask and answer technical questions, not speculate, make general complaints, start polling on a question, etc. etc. You didn't actually ask a question, but you described your situation and said that you thought Apple ought to take responsibility for your locked phone. It's been explained that this is not going to happen. For one thing, it's an anti-theft device (quite a successful one) and if it could be got round there would be no point in having it in the first place.
As to responsibility, warranties on any sort of purchased item are usually not transferable to a third party. In fact that isn't quite the case here as you haven't broken it (if you had, Apple might mend it at a price). The situations in which Apple will unlock a phone, as far as we can tell, is if the original owner brings proof of purchase: or if someone who has obtained it from a deceased person brings in original proof of purchase, proof that ownership has been transferred to them, and a copy of the death certificate for the original owner. They will not unlock it for someone who bought it second-hand, whether from a respectable shop or a dubious character in a pub.
There is, incidentally, a method whereby a prospective purchaser can check that a phone is not activation locked before buying it - basically you just go to https://www.icloud.com/activationlock/ and enter the IMEI or serial number and a captcha.
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Oct 9, 2015 9:16 AM in response to windymiller55by anypats,I think the statement "Apple's responsibility is to the original owner of the phone and no-one else" should probably be rephrased to "Apple's responsibility is to the person the iOS device is currently locked to." As you stated, many people buy second hand and used iOS devices and hopefully anyone reading this thread will know to make sure the activation lock has been removed by the original owner so they don't run into a similar situation.
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Oct 9, 2015 9:39 AM in response to windymiller55by Lawrence Finch,IT sounds like a reputable site if they told you it was activation locked. As activation lock has been around for 2 years now, and has been widely discussed in news sources worldwide, it mystifies me why anyone would buy an activation locked phone knowing that it would be unusable except as a source of spare parts.