SwagsoFly
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Q: Windows 10 Bootcamp Driver Problem

Hello, I just installed Windows 10 by creating a partition with disk utility and then using a USB stick to install windows 10 so I haven't used boot camp to create the partition or to install windows.. Everything seemed fine until windows started, meaning the mouse & keyboard didn't work, I downloaded the drivers from bootcamp and installed them on the windows partition but still nothing is working.

 

I updated OSX Lion to El Capitan to get bootcamp 6 and get the windows 10 drivers but still, nothing is working. Something I've noticed is that on the windows partition when I click on the info for bootcamp it says Version 5.1 but I'm sure I've downloaded the drivers from Bootcamp 6.

 

After I downloaded the bootcamp 6 drivers I downgraded back to Lion because El Capitan was too problematic, so I can't even download the drivers again, is there a way to download them directly? Iv'e seen a way with Brigadier on some posts but I don't understand how it works.

 

Do the drivers from bootcamp work even if I didn't use bootcamp to install windows or create the partition with it?

 

Please help me!

 

I have an iMac 21,5" late 2012

Posted on Oct 9, 2015 6:01 PM

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SwagsoFly

Q: Windows 10 Bootcamp Driver Problem

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  • by Loner T,

    Loner T Loner T Oct 9, 2015 6:53 PM in response to SwagsoFly
    Level 7 (23,898 points)
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    Oct 9, 2015 6:53 PM in response to SwagsoFly

    1. Can you run msinfo32 and find out if your installation is UEFI or BIOS?

    2. On a 2012 Mac, UEFI will not work correctly.

    3. Check Bootcamp.xml and Product Version when you download BC drivers (option 2 - Download Software only).

    4. OSX Lion or ELC have no relationship to BC drivers, they only update the BC Assistant, which is an independent, OSX version-related software.

    5. Please try BCA first, before exploring Brigadier.

  • by SwagsoFly,

    SwagsoFly SwagsoFly Oct 9, 2015 7:52 PM in response to Loner T
    Level 1 (0 points)
    Oct 9, 2015 7:52 PM in response to Loner T

    Sorry but what's msinfo32? When I installed Windows it said EFI Boot or something like that when I clicked "alt" when the iMac got on to choose the USB stick to install windows but I don't know if you mean that.

     

    Windows works perfectly fine, it's just that the keyboard & mouse aren't working, I'm sure I downloaded the wrong drivers.. But now I can't download them anymore because I downgraded back to OSX Lion and I don't have Bootcamp 6.

  • by Loner T,

    Loner T Loner T Oct 9, 2015 7:48 PM in response to SwagsoFly
    Level 7 (23,898 points)
    Safari
    Oct 9, 2015 7:48 PM in response to SwagsoFly

    If you chose EFI Boot, then your installation is UEFI. Your 2012 Mac is a preUEFI Mac, so devices do not get exposed correctly.

     

    Do you currently have Windows 10 and OS X Lion installed?

     

    Can you check if Device Manager has any unknown devices with yellow triangle and exclamation mark or there are entries under Other Devices?

  • by SwagsoFly,

    SwagsoFly SwagsoFly Oct 9, 2015 7:51 PM in response to Loner T
    Level 1 (0 points)
    Oct 9, 2015 7:51 PM in response to Loner T

    Yes, I have Windows 10 and OS X Lion installed.

    Where do I have to check that? on the OS X partition?

  • by SwagsoFly,

    SwagsoFly SwagsoFly Oct 9, 2015 8:08 PM in response to SwagsoFly
    Level 1 (0 points)
    Oct 9, 2015 8:08 PM in response to SwagsoFly

    Is there a direct download of windows 10 drivers? I don't understand why Apple didn't make a direct download like with other versions of the support software.

  • by Loner T,

    Loner T Loner T Oct 9, 2015 8:28 PM in response to SwagsoFly
    Level 7 (23,898 points)
    Safari
    Oct 9, 2015 8:28 PM in response to SwagsoFly

    SwagsoFly wrote:

     

    Where do I have to check that? on the OS X partition?

    Windows 10 -> Control Panel -> System -> Device Manager.

  • by Loner T,

    Loner T Loner T Oct 9, 2015 8:33 PM in response to SwagsoFly
    Level 7 (23,898 points)
    Safari
    Oct 9, 2015 8:33 PM in response to SwagsoFly

    SwagsoFly wrote:

     

    Is there a direct download of windows 10 drivers? I don't understand why Apple didn't make a direct download like with other versions of the support software.

     

    If you have W10, you can run Windows Update and then run Apple Software Update.

     

    Windows-Apple-BC6.jpg

     

    There are several other methods. Please see Direct download of Boot Camp 6 drivers .

  • by SwagsoFly,

    SwagsoFly SwagsoFly Oct 9, 2015 8:42 PM in response to Loner T
    Level 1 (0 points)
    Oct 9, 2015 8:42 PM in response to Loner T

    There are no yellow triangles whatsoever on device manager.

     

    I'm updating windows like you said and then apple software update.

  • by Loner T,

    Loner T Loner T Oct 9, 2015 8:52 PM in response to SwagsoFly
    Level 7 (23,898 points)
    Safari
    Oct 9, 2015 8:52 PM in response to SwagsoFly

    If generic drivers are in use for Apple hardware, such will not work properly. For example, Apple Keyboard special keys will not work using generic keyboard HID drivers.

  • by SwagsoFly,

    SwagsoFly SwagsoFly Oct 9, 2015 9:05 PM in response to Loner T
    Level 1 (0 points)
    Oct 9, 2015 9:05 PM in response to Loner T

    I've updated windows and checked apple update but it says that its up to date, there is no bootcamp 6 update.

    When I check bootcamp properties it says Version: 5.0.3.0.

  • by Loner T,

    Loner T Loner T Oct 10, 2015 5:15 AM in response to SwagsoFly
    Level 7 (23,898 points)
    Safari
    Oct 10, 2015 5:15 AM in response to SwagsoFly

    Can you post

     

    1. Your Mac Model Identifier from Abut this Mac -> System Report. Please do not post your serial number.

    2. If you have the BC System Tray icon, if you click on it and and click About, what is the version number you see? Post a screen shot if possible.

  • by SwagsoFly,

    SwagsoFly SwagsoFly Oct 10, 2015 10:45 AM in response to Loner T
    Level 1 (0 points)
    Oct 10, 2015 10:45 AM in response to Loner T

    The model identifier: iMac12,1

    There is no About, when I click on it there is "Get Info" and it says Version: Boot Camp Assistant 4.0.4 (OS X partition).

     

    When I check bootcamp properties on the windows partition it says Version: 5.0.3.0.

     

    I had to do internet recovery mode to re-install OS X Lion because I had El Capitan, when I had El Capitan I downloaded the drivers to install on the windows partition.

  • by Loner T,

    Loner T Loner T Oct 10, 2015 10:52 AM in response to SwagsoFly
    Level 7 (23,898 points)
    Safari
    Oct 10, 2015 10:52 AM in response to SwagsoFly

    Your iMac 12,1 is a 2011 model. It's model identifier does not allow Windows 10. if you have W10 upgraded/installed , then you will need to use a non-Apple tool to get the drivers

     

    Please see https://github.com/timsutton/brigadier and the following log. -m iMac12,1 will give you what you currently have. Use -m iMac 13,1 and test.

     

    MyName-rmbp:brigadier-master MyName$ ./brigadier -h

    Usage: brigadier [options]

     

    Options:

      -h, --help            show this help message and exit

      -m MODEL, --model=MODEL

                            System model identifier to use (otherwise this

                            machine's model is used). This can be specified

                            multiple times to download multiple models in a single

                            run.

      -i, --install         After the installer is downloaded, perform the install

                            automatically. Can be used on Windows only.

      -o OUTPUT_DIR, --output-dir=OUTPUT_DIR

                            Base path where the installer files will be extracted

                            into a folder named after the product, ie.

                            'BootCamp-041-1234'. Uses the current directory if

                            this option is omitted.

      -k, --keep-files      Keep the files that were downloaded/extracted. Useful

                            only with the '--install' option on Windows.

      -p PRODUCT_ID, --product-id=PRODUCT_ID

                            Specify an exact product ID to download (ie.

                            '031-0787'), currently useful only for cases where a

                            model has multiple BootCamp ESDs available and is not

                            downloading the desired version according to the post

                            date.

    MyName-rMBP:brigadier-master MyName$ ./brigadier -m MacBook8,1 -o Bootcamp-MacBook8,1

    Output directory Bootcamp-MacBook8,1 that was specified doesn't exist!

    MyName-rMBP:brigadier-master MyName$ mkdir Bootcamp-MacBook8.1

    MyName-rMBP:brigadier-master MyName$ ./brigadier -m MacBook8,1 -o Bootcamp-MacBook8.1

    Using Mac model: MacBook8,1.

     

    Model supported in package distribution file at http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/031-24514.English.dist.

     

    Distribution 031-24514 supports the following models: MacBook8,1, MacBookAir5,1, MacBookAir5,2, MacBookAir6,1, MacBookAir6,2, MacBookAir7,1, MacBookAir7,2, MacBookPro9,1, MacBookPro9,2, MacBookPro11,1, MacBookPro11,2, MacBookPro11,3, MacBookPro11,4, MacBookPro11,5, MacBookPro12,1, MacPro6,1, Macmini6,1, Macmini6,2, Macmini7,1, iMac13,1, iMac13,2, iMac13,3, iMac14,1, iMac14,2, iMac14,3, iMac14,4, iMac15,1.

     

    Making directory Bootcamp-MacBook8.1/BootCamp-031-24514..

     

    Fetching Boot Camp product at URL http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/BootCampESD.pkg.

     

    100.0% 1633591296 / 1633586781 bytes

    Expanding flat package...

     

    Extracting Payload...

     

    Extracted to Bootcamp-MacBook8.1/BootCamp-031-24514/WindowsSupport.dmg.

     

    Done.

     

    MyName-rMBP:brigadier-master MyName$ cd Bootcamp-MacBook8.1/

    MyName-rMBP:Bootcamp-MacBook8.1 MyName$ ls -lt

    total 0

    drwxr-xr-x  3 MyName  staff  102 Aug 13 11:57 BootCamp-031-24514

    MyName-rMBP:Bootcamp-MacBook8.1 MyName$ cd BootCamp-031-24514/

    MyName-rMBP:BootCamp-031-24514 MyName$ ls -lt

    total 3188544

    -rw-r--r--  1 MyName  staff  1632530665 Aug 12 00:59 WindowsSupport.dmg

    MyName-rMBP:BootCamp-031-24514 MyName$ pwd

    /Users/MyName/Documents/brigadier-master/Bootcamp-MacBook8.1/BootCamp-031-24514

    MyName-rMBP:BootCamp-031-24514 MyName$ ls

    WindowsSupport.dmg

    MyName-rMBP:BootCamp-031-24514 MyName$ openssl md5 WindowsSupport.dmg

    MD5(WindowsSupport.dmg)= a3d3e4f4a950fe6b47c4cb55f7cd7e02

  • by SwagsoFly,

    SwagsoFly SwagsoFly Oct 10, 2015 11:22 AM in response to Loner T
    Level 1 (0 points)
    Oct 10, 2015 11:22 AM in response to Loner T

    Do I have to click on that download link on that log you posted?

     

    Where do I have to write -m iMac 13,1 ? That website is way confusing.

    Can you do it for me please so that I won't do any mistakes and give me the download link? Really sorry for bothering you.

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