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Q: Do I get a refurbished iPhone 6 if I ask for an exchange within 14 days after my original purchase

Do I get a refurbished iPhone 6 if I ask for an exchange within 14 days after my original purchase?

iPhone 6, iOS 9.0.2

Posted on Oct 10, 2015 10:48 PM

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Q: Do I get a refurbished iPhone 6 if I ask for an exchange within 14 days after my original purchase

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  • by petermac87,

    petermac87 petermac87 Oct 10, 2015 10:49 PM in response to yummy8787
    Level 5 (7,402 points)
    Oct 10, 2015 10:49 PM in response to yummy8787

    You can get a refund within 14 days from the Apple Store you purchased it from. No questions (as long as it has not been damaged in any way) Then purchase another with the refund.

     

    Pete

  • by yummy8787,

    yummy8787 yummy8787 Oct 10, 2015 11:00 PM in response to petermac87
    Level 1 (0 points)
    Oct 10, 2015 11:00 PM in response to petermac87

    The problem is that when I realized that I need to make an exchange I had already thrown away the box and therefore when I went to the store for a refund, they declined with the excuse that i do not have the whole original package. Frustrated as I was, I went on arguing for an exchange and after several fierce rounds they agreed but I am not sure if they gave me brand new

  • by petermac87,

    petermac87 petermac87 Oct 10, 2015 11:05 PM in response to yummy8787
    Level 5 (7,402 points)
    Oct 10, 2015 11:05 PM in response to yummy8787

    That is between you and the Apple Store where you purchased it. We are only other users here so can't help you in that matter.

     

    Sorry

     

    Pete

  • by yummy8787,

    yummy8787 yummy8787 Oct 10, 2015 11:09 PM in response to petermac87
    Level 1 (0 points)
    Oct 10, 2015 11:09 PM in response to petermac87

    NO problem at all, and thanks for the answers. I am just curious if anyone have similar experiences or possess some general information with regard to this kind of issues.