Julibabes

Q: Why high CPU usage by iCloudServices.exe?

On my Windows 7 64 bit laptop iCloudServices.exe regularly jumps to 99% CPU usage. No data on iCloud Drive, iTunes not running and iCloud set to synchronise only Internet Explorer Bookmarks.

iPhone 6s Plus, Windows 7

Posted on Sep 28, 2015 10:00 AM

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Q: Why high CPU usage by iCloudServices.exe?

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  • by GiddyUpHorsey,

    GiddyUpHorsey GiddyUpHorsey Oct 1, 2015 12:05 AM in response to Julibabes
    Level 1 (0 points)
    Oct 1, 2015 12:05 AM in response to Julibabes

    I have Windows 7 x64 too, and I have iCloudServices.exe constantly using 33% of CPU despite no data to be synched.

  • by Julibabes,

    Julibabes Julibabes Oct 3, 2015 9:44 PM in response to Julibabes
    Level 1 (2 points)
    Oct 3, 2015 9:44 PM in response to Julibabes

    I called Apple Support. They confirmed that I have updates of Windows and Apple software and checked latest version of iCloud. Then had me uninstall iCloud and reinstall. But after 2 days, 99% CPU!!! Apple will call me Monday.iCloud CPU issue.png

  • by LKGreenfield,

    LKGreenfield LKGreenfield Oct 5, 2015 11:07 AM in response to Julibabes
    Level 1 (0 points)
    Oct 5, 2015 11:07 AM in response to Julibabes

    Same for me, and it's also using a ridiculous amount of memory. I have turned off all the syncing except the calendar/contacts option because the rest doesn't work anyway. It's currently at 577MB and growing. This is after only one day of runtime as I too reinstalled yesterday.

     

    Really?

  • by fanThomas,

    fanThomas fanThomas Oct 6, 2015 10:20 AM in response to Julibabes
    Level 1 (0 points)
    iCloud
    Oct 6, 2015 10:20 AM in response to Julibabes

    Same for me on Windows 10  64bit, heats up my Laptop. I can kill the iCloud32 task then it's again normal. But suddenly it begins again, might be after days.

  • by Julibabes,

    Julibabes Julibabes Oct 8, 2015 3:14 AM in response to Julibabes
    Level 1 (2 points)
    Oct 8, 2015 3:14 AM in response to Julibabes

    Apple still investigating. They suggested I use a different browser than Internet Explorer, but I have all Syncing, including Bookmarks, turned off. So, my browser has no impact on iCloud.

  • by 7Fred7,

    7Fred7 7Fred7 Oct 8, 2015 6:16 AM in response to Julibabes
    Level 1 (4 points)
    Oct 8, 2015 6:16 AM in response to Julibabes

    I had exactly the same problem. Had no idea my cpu was overheating until I routinely opened Speccy. It showed the cpu at 95C. Task Manager showed iCloud was using 99% of my cpu cycles (i5-2500K, all cores at 4012 Hz). My cpu temp rarely reaches 70C even during heavy usage. I can live w/o a program that threatens to fry my cpu, so I uninstalled iCloud.

  • by SSRRDD,

    SSRRDD SSRRDD Oct 10, 2015 7:56 AM in response to Julibabes
    Level 1 (0 points)
    Oct 10, 2015 7:56 AM in response to Julibabes

    This obviously has nothing to do with Internet Explorer or any browser whatsoever. It is a really bad software error in this process. I have it, too.

     

    The only way to fight it for now is to kill it and restart iCloud from Start menu -- until Apple will release update for it.

  • by ejm68,

    ejm68 ejm68 Oct 11, 2015 10:04 AM in response to Julibabes
    Level 1 (4 points)
    iPad
    Oct 11, 2015 10:04 AM in response to Julibabes

    I also have this problem since a few weeks back. I'm running Windows 10 pro. Would be nice if Apple also could fix the photo synch. Must be a known problem for years by now.

  • by pspressart,

    pspressart pspressart Oct 13, 2015 6:49 PM in response to ejm68
    Level 1 (20 points)
    Oct 13, 2015 6:49 PM in response to ejm68

    I had the same problem. I fixed it by uninstalling all the apple programs on my PC, deleting the common files\apple folders in c:\program files and c:\program (x86), then did a forced uninstall of icloud,with Revo Uninstaller which cleaned up all the files and registry entries. I then reinstalled iTunes and iCloud and it.works fine now..

  • by Julibabes,

    Julibabes Julibabes Sep 20, 2016 6:30 AM in response to Julibabes
    Level 1 (2 points)
    Sep 20, 2016 6:30 AM in response to Julibabes

    On case number ****, Apple responded on 12 October - "The issue is under investigation and the solution will come as an update for the
    iCloud for Windows. There are workarounds besides iCloud for syncing bookmarks from your windows pc to your iPhone to use until the issue is resolved."

     

    I uninstalled iCloud.


    <Personal Information Edited by Host>
  • by makchai,

    makchai makchai Oct 17, 2015 8:07 AM in response to Julibabes
    Level 1 (0 points)
    Oct 17, 2015 8:07 AM in response to Julibabes

    Same problem. Using Windows 7. Only photos are enabled to sync. Been this way for a long time and just have not used iCloud until I paid for it. Now I would like to resolve it. It seems the Windows OS does not matter though.

  • by billyboy999,

    billyboy999 billyboy999 Oct 18, 2015 5:17 AM in response to makchai
    Level 1 (0 points)
    Oct 18, 2015 5:17 AM in response to makchai

    Same problem, Windows 7 64 bit. Been happening for a while now, I woke up today and when I got on my computer it was happening again. I have a 6-core CPU so it's only using 33%, but it's also consuming a hilarious 1.9GB of memory. I checked resource monitor, it's not reading anything from disk. Only fix is to kill the process.

  • by Mike_Irkutsk,

    Mike_Irkutsk Mike_Irkutsk Oct 18, 2015 11:41 PM in response to Julibabes
    Level 1 (0 points)
    Oct 18, 2015 11:41 PM in response to Julibabes

    I have the same problem.

    Decided by writing a script in PowerShell, and periodically run through the Windows scheduler.

    That is, created a file called "icloud_restart.ps1 " with the following content:

    "

    Stop-Process -Name iCloudServices -ErrorAction SilentlyContinue

    Start-Sleep -s 60

    Start-Process -FilePath "C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloud.exe"

    Start-Sleep -s 20

    Stop-Process -Name iCloud -ErrorAction SilentlyContinue

    "

    Then, set the scheduler to run this file every 8 hours.


    I understand that it's a crutch, but it works.

    I would be grateful for comments/corrections.

    Thank you.

  • by 7Fred7,

    7Fred7 7Fred7 Oct 19, 2015 1:56 AM in response to Mike_Irkutsk
    Level 1 (4 points)
    Oct 19, 2015 1:56 AM in response to Mike_Irkutsk

    Well done, Mike.

    If it's possible for people patch together a palliative so promptly, could it mean that Apple are rather unduly dragging their feet in eliminating the problem? Generally speaking, competition is a good thing; but between them, Microsoft and Apple seem to be running headlong in the race around the development circuit, w/o due attention to critical details. For my part, I will forgo iCloud until Apple deal with it.

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