HT203604: Mac App Store: Cannot update App Store purchases or updates do not seem available

Learn about Mac App Store: Cannot update App Store purchases or updates do not seem available
j4782

Q: software won't update due to different apple id

I have discovered that the Apple ID of the original owner of my Macbook Air is still associated with some of the software updates (the Pages, Numbers, etc. suite). I cannot figure out how to change it so that it updates for me. Going to the App Store is not an option. It sends me through the same loop. I can only click update, and there isn't an option for me to buy my own license.

MacBook Air (11-inch Mid 2011), OS X El Capitan (10.11)

Posted on Oct 11, 2015 6:11 PM

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Q: software won't update due to different apple id

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