Jagspecial

Q: iPhone 6 updated to ios9 screen goes black when I open an app

i recently updated my iPhone 6 to iOS 9. Every time I open an app now the screen goes black and I have to push the home button and click on the app again for it to work. Any fix ideas?

iPhone 6, iOS 9

Posted on Sep 20, 2015 1:14 AM

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Q: iPhone 6 updated to ios9 screen goes black when I open an app

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  • by TRULADY87,

    TRULADY87 TRULADY87 Oct 10, 2015 6:32 AM in response to richiefrombondi beach
    Level 1 (0 points)
    Oct 10, 2015 6:32 AM in response to richiefrombondi beach

    sorry but this doesn't work.  First of all its every app including those inherent to iOS which you can't delete.  Also as soon as you sync a Bluetooth again it will come right back.

  • by LobergFischer,

    LobergFischer LobergFischer Oct 10, 2015 9:48 AM in response to Jagspecial
    Level 1 (0 points)
    Oct 10, 2015 9:48 AM in response to Jagspecial

    This link:

    http://appletoolbox.com/2015/10/iphone-black-screen-bug-after-ios-9-update-fix/

    Leads to this answer:

    If you are experiencing this display bug, here is how you can troubleshoot:

    • We were able to fix this bug by simply enabling Siri. If Siri is disabled, go to Settings > General > Siri and turn Siri on.
    • Tap Settings then Display & Brightness then change Display Zoom View from “Standard” to “Zoomed” or “Zoomed” to “Standard”; depending on your original setting.
    • If the tips above does not solve this problem, try this: Tap Settings; Display & Brightness then tap Display Zoom View and choose Zoomed and tap “Set”. A message will say “Changing Display Doom will restart iPhone” and tap “Use Zoomed”. After your iPhone restart, now tap Standard > Set and “Use Standard.
    • Tap Settings > Display & Brightness then disable “Auto-Brighness”.
    • Restart your device by pressing and holding the on/off button.
    • Force your device to restart by pressing on/off and home buttons together until you see the Apple logo.
    • Remove and reinstall the app that you are having problems with. To do this, tap and hold the app, then tap the sign when it jiggles.  Then go to the App Store and re-download the same app.
  • by LobergFischer,

    LobergFischer LobergFischer Oct 10, 2015 9:50 AM in response to Jagspecial
    Level 1 (0 points)
    Oct 10, 2015 9:50 AM in response to Jagspecial

    This link:

    http://appletoolbox.com/2015/10/iphone-black-screen-bug-after-ios-9-update-fix/

    Leads to this answer:

    If you are experiencing this display bug, here is how you can troubleshoot:

    • We were able to fix this bug by simply enabling Siri. If Siri is disabled, go to Settings > General > Siri and turn Siri on.
    • Tap Settings then Display & Brightness then change Display Zoom View from “Standard” to “Zoomed” or “Zoomed” to “Standard”; depending on your original setting.
    • If the tips above does not solve this problem, try this: Tap Settings; Display & Brightness then tap Display Zoom View and choose Zoomed and tap “Set”. A message will say “Changing Display Doom will restart iPhone” and tap “Use Zoomed”. After your iPhone restart, now tap Standard > Set and “Use Standard.
    • Tap Settings > Display & Brightness then disable “Auto-Brighness”.
    • Restart your device by pressing and holding the on/off button.
    • Force your device to restart by pressing on/off and home buttons together until you see the Apple logo.
    • Remove and reinstall the app that you are having problems with. To do this, tap and hold the app, then tap the sign when it jiggles.  Then go to the App Store and re-download the same app.
  • by ghost_m,

    ghost_m ghost_m Oct 10, 2015 10:09 AM in response to LobergFischer
    Level 1 (0 points)
    Oct 10, 2015 10:09 AM in response to LobergFischer

    thnks worked for me.

    LobergFischer wrote:

     

    This link:

    http://appletoolbox.com/2015/10/iphone-black-screen-bug-after-ios-9-update-fix/

    Leads to this answer:

    If you are experiencing this display bug, here is how you can troubleshoot:

    • We were able to fix this bug by simply enabling Siri. If Siri is disabled, go to Settings > General > Siri and turn Siri on.
    • Tap Settings then Display & Brightness then change Display Zoom View from “Standard” to “Zoomed” or “Zoomed” to “Standard”; depending on your original setting.
    • If the tips above does not solve this problem, try this: Tap Settings; Display & Brightness then tap Display Zoom View and choose Zoomed and tap “Set”. A message will say “Changing Display Doom will restart iPhone” and tap “Use Zoomed”. After your iPhone restart, now tap Standard > Set and “Use Standard.

     

  • by buzzlightyr,

    buzzlightyr buzzlightyr Oct 10, 2015 10:29 AM in response to ghost_m
    Level 1 (0 points)
    Oct 10, 2015 10:29 AM in response to ghost_m

    Hi folks,

     

    Turning Siri on, changing the zoom settings, and doing a soft reset will indeed clear up the problem, but only temporarily. I and many others have had the problem return within hours to days of these actions, usually after a voice or Bluetooth headset call.

  • by AmateurElemental,

    AmateurElemental AmateurElemental Oct 10, 2015 1:14 PM in response to LobergFischer
    Level 1 (0 points)
    Oct 10, 2015 1:14 PM in response to LobergFischer

    Sorry, but this will not fix the problem.

     

    If you have a phone that supports Zoom, maybe this will work, but the problem exists for at least the iPhone 5 and upward. iPhone 5's don't have this feature and still suffer from the problem.

     

    For those of you with phones that have the Zoom feature, I hope this work, but based on other posts, it's just like any of the "fixes" we users have found, "spotty, inconsistent, and annoying."

  • by nrk62,

    nrk62 nrk62 Oct 10, 2015 3:07 PM in response to Jagspecial
    Level 1 (0 points)
    Oct 10, 2015 3:07 PM in response to Jagspecial

    Same for me. And extremely frustrating that there's no response from Apple. Seriously, AAPL?

  • by SiriPL,

    SiriPL SiriPL Oct 11, 2015 1:15 AM in response to nrk62
    Level 1 (0 points)
    Oct 11, 2015 1:15 AM in response to nrk62

    When a **** are you, Apple, going to fix this? Since iOS7 on iPhone 4, iOS9 is most dissatisfying update. Each app I have to open twice before I use it. Furthermore calendar widget does not work properly (described in another thread), and a lot of other minor bugs. Miss iOS 8.3.

  • by timbooo,

    timbooo timbooo Oct 11, 2015 2:20 PM in response to Jagspecial
    Level 1 (0 points)
    Oct 11, 2015 2:20 PM in response to Jagspecial

    still no response or update. Simply saying activate this delete that....... you are missing the point the issue lies with the operating system either an update will fix it or u will stuck with it.

    Don't waste time faffing about with ur devices. Apple have already proven to me that things are not good suggesting a factory reset. What will that solve ios 9.0.2 will still be there!

  • by theologis,

    theologis theologis Oct 11, 2015 5:33 PM in response to timbooo
    Level 1 (0 points)
    Oct 11, 2015 5:33 PM in response to timbooo

    Guys there is no solution to that bug.

    The only way to get rid of it, at this time is to install ios 9.1 public beta

  • by buzzlightyr,

    buzzlightyr buzzlightyr Oct 11, 2015 6:55 PM in response to Jagspecial
    Level 1 (0 points)
    Oct 11, 2015 6:55 PM in response to Jagspecial

    Hi folks,

     

    Contrary to my last post, in fact I determined that Siri was set to "off" on my phone, which means it was in this state while I was trying most of the troubleshooting tips here. I don't know how or when that happened. In any case, I set it to "on" and also did a soft reset. I'll see how far I get before the problem returns. If it doesn't come back, the fix could be related to Siri being off, as some have suggested.

  • by timbooo,

    timbooo timbooo Oct 11, 2015 11:18 PM in response to buzzlightyr
    Level 1 (0 points)
    Oct 11, 2015 11:18 PM in response to buzzlightyr

    IF by chance u have a solution and i say that in the most lose terms then Siri will not doubt eat more of my battery life as the update has done contrary to what it says that it will boost battery time too. Im having to charge my phone twice a day since update.

     

    I wonder how many phones apple test updates on prior to releasing new ios. Also which models.

  • by Hausen1976,

    Hausen1976 Hausen1976 Oct 12, 2015 5:06 AM in response to theologis
    Level 1 (0 points)
    Oct 12, 2015 5:06 AM in response to theologis

    Hi guys,

     

    like "theologis" already mentioned: I have installed iOS 9.1 public beta 4 and the "Black screen bug" finally seems to be resolved in this version...

     

    regards Jan

  • by buzzlightyr,

    buzzlightyr buzzlightyr Oct 12, 2015 10:20 AM in response to Jagspecial
    Level 1 (0 points)
    Oct 12, 2015 10:20 AM in response to Jagspecial

    Me again folks,

     

    Since manually turning on Siri under Settings, I have not had the problem recur. This includes a time period after making a voicecall using a Bluetooth headset and using speech recognition (so from a locked screen condition), which in the past seemed to trigger this problem. In my case, I don't know how or why Siri was turned off - I thought it was activated (like it was under the previous iOS.) So even if you think Siri is on, you might check this and manually turn it to "on" if it's showing as off.

     

    Nice to know that this issue may be fixed in 9.1. I have to say though, I'm not a fan of this iOS, especially all the UI tweaks which aren't helpful and just get in the way.

  • by theologis,

    theologis theologis Oct 12, 2015 10:40 AM in response to buzzlightyr
    Level 1 (0 points)
    Oct 12, 2015 10:40 AM in response to buzzlightyr

    HI guys again, I would like to say that I'm from greece and there is not Siri available in ou language,so I have to use voice commands when I 'm driving..

    AAlthough I tried many times to turn on and off Siri manually, just to know if this fixes the problem .. always the black screen was back ..

    so I asked a friend of mine, he told me that I could try the beta version , and the problem here is fixed !!

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