John3k

Q: Hangs at what i'm doing, Kernel panics, followed by a blinking question mark?

This keeps happening every day, and it bugs me SO much.

 

 

My MacBook Air, 6,1, keeps hanging, and then when I leave it for a while, it shows a blinking question mark.

 

Restarting helps, untill it hangs again.

 

What happens when I restart? Well, it shows a kernel panic, and then I just press any key, and go on with whatever I was doing.

 

 

Here's the latest hang crash report; see if anything can help about this:

 

Tue Oct  6 19:38:37 2015

 

 

*** Panic Report ***

panic(cpu 0 caller 0xffffff8009dd6a9a): Kernel trap at 0xffffff7f8c0c7f9c, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff807ff0b080, CR3: 0x00000001532f101e, CR4: 0x00000000001627e0

RAX: 0xffffff807ff0af80, RBX: 0xffffff801dd6a000, RCX: 0xffffff7f8c191310, RDX: 0x0000000000000001

RSP: 0xffffff80117bba50, RBP: 0xffffff80117bba70, RSI: 0xffffff8017da5200, RDI: 0xffffff8016e2f400

R8:  0xffffff80153c5800, R9:  0x0000000000000001, R10: 0xffffff800f74e580, R11: 0x0000000000000001

R12: 0x000000000000001d, R13: 0x0000000000050001, R14: 0xffffff8017da5200, R15: 0xffffff8017da5200

RFL: 0x0000000000010286, RIP: 0xffffff7f8c0c7f9c, CS:  0x0000000000000008, SS:  0x0000000000000000

Fault CR2: 0xffffff807ff0b080, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0

 

 

Backtrace (CPU 0), Frame : Return Address

0xffffff80117bb6e0 : 0xffffff8009ce5357

0xffffff80117bb760 : 0xffffff8009dd6a9a

0xffffff80117bb940 : 0xffffff8009df4093

0xffffff80117bb960 : 0xffffff7f8c0c7f9c

0xffffff80117bba70 : 0xffffff7f8c0cc57b

0xffffff80117bbaa0 : 0xffffff7f8c0ce4b7

0xffffff80117bbac0 : 0xffffff7f8c0cd1cc

0xffffff80117bbae0 : 0xffffff7f8c0cd272

0xffffff80117bbb10 : 0xffffff800a2dba1c

0xffffff80117bbb40 : 0xffffff8009d9a61b

0xffffff80117bbb80 : 0xffffff8009ce9b18

0xffffff80117bbbb0 : 0xffffff8009ccd448

0xffffff80117bbbf0 : 0xffffff8009ce9ec6

0xffffff80117bbc20 : 0xffffff8009cd5acc

0xffffff80117bbca0 : 0xffffff8009cd851c

0xffffff80117bbcf0 : 0xffffff8009d08ff0

0xffffff80117bbd30 : 0xffffff800a19e964

0xffffff80117bbda0 : 0xffffff800a1b6a9d

0xffffff80117bbe20 : 0xffffff800a1b6f77

0xffffff80117bbe60 : 0xffffff8009cdfe3d

0xffffff80117bbea0 : 0xffffff8009dd72de

0xffffff80117bbec0 : 0xffffff8009df405f

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily2(203.7.1)[5178DF8C-1F96-3D87-8BD4-46B996C41 84A]@0xffffff7f8c0b8000->0xffffff7f8c123fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[668E3DEE-F98E-3456-92D6-F4FEEA355A72]@0xffffff 7f8a53a000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0 xffffff7f8af91000

 

 

BSD process name corresponding to current thread: WindowServer

 

 

Mac OS version:

15A284

 

 

Kernel version:

Darwin Kernel Version 15.0.0: Wed Aug 26 16:57:32 PDT 2015; root:xnu-3247.1.106~1/RELEASE_X86_64

Kernel UUID: 37BC582F-8BF4-3F65-AFBB-ECF792060C68

Kernel slide:     0x0000000009a00000

Kernel text base: 0xffffff8009c00000

__HIB  text base: 0xffffff8009b00000

System model name: MacBookAir6,1 (Mac-35C1E88140C3E6CF)

 

 

System uptime in nanoseconds: 21240246347457

last loaded kext at 7980073979964: com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1 (addr 0xffffff7f8c79f000, size 40960)

last unloaded kext at 8043958459089: com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1 (addr 0xffffff7f8c796000, size 28672)

loaded kexts:

com.techsmith.TACC 1.0.3

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.20.19

com.apple.driver.ApplePlatformEnabler 2.5.1d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.0f4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDA 272.50

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleIntelHD5000Graphics 10.0.8

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.0f4

com.apple.driver.AppleIntelFramebufferAzul 10.0.8

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleCameraInterface 5.41.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleBacklight 170.8.1

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 37

com.apple.driver.AppleTopCaseHIDEventDriver 81.2

com.apple.iokit.IOAHCIBlockStorage 2.8.0

com.apple.driver.AppleAHCIPort 3.1.5

com.apple.driver.AirPort.Brcm4360 1000.13.1a3

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.CoreCaptureResponder 1

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.50

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOSurface 108.0.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.0f4

com.apple.iokit.IOBluetoothFamily 4.4.0f4

com.apple.AppleGraphicsDeviceControl 3.11.31

com.apple.iokit.IOAcceleratorFamily2 203.7.1

com.apple.driver.AppleHDAController 272.50

com.apple.iokit.IOHDAFamily 272.50

com.apple.iokit.IOAudioFamily 203.8

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.CoreStorage 517

com.apple.driver.AppleMultitouchDriver 304.9

com.apple.driver.AppleHIDTransport 5

com.apple.driver.AppleHIDKeyboard 181

com.apple.driver.AppleHSSPIHIDDriver 41.6

com.apple.iokit.IOAHCIFamily 2.8.0

com.apple.driver.AppleThunderboltDPInAdapter 4.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.1

com.apple.iokit.IOThunderboltFamily 5.0.6

com.apple.iokit.IO80211Family 1100.23

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleHSSPISupport 41.6

com.apple.driver.AppleIntelLpssSpiController 2.0.57

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.driver.AppleIntelLpssGspi 2.0.57

com.apple.driver.AppleIntelLpssDmac 2.0.57

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 414

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookAir6,1, BootROM MBA61.0099.B19, 2 processors, Intel Core i5, 1.4 GHz, 4 GB, SMC 2.12f143

Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.21.94.25.1a3)

Bluetooth: Version 4.4.0f4 16320, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD TS0128F, 121.33 GB

USB Device: USB 3.0 Bus

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

 

 

Any help will be appreciated.

 

Thanks!

 

 

 

 

-John

MacBook Air, OS X El Capitan (10.11)

Posted on Oct 6, 2015 5:51 PM

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Q: Hangs at what i'm doing, Kernel panics, followed by a blinking question mark?

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  • Helpful answers

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  • by John3k,

    John3k John3k Oct 13, 2015 4:46 PM in response to Linc Davis
    Level 1 (0 points)
    Oct 13, 2015 4:46 PM in response to Linc Davis

    Even after wiping my Mac, it kernel panicked randomly.

     

    Here's the panic report.

     

     

    Tue Oct 13 18:41:16 2015

     

     

    *** Panic Report ***

    panic(cpu 2 caller 0xffffff801d7d6a9a): Kernel trap at 0xffffff801d50e2f6, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0xffffff8255ca3db8, CR3: 0x0000000070b68097, CR4: 0x00000000001627e0

    RAX: 0x0000000060bc1632, RBX: 0xffffff8087339400, RCX: 0xffffff8087339408, RDX: 0x0100010300010003

    RSP: 0xffffff90b61d39f0, RBP: 0xffffff90b61d3a60, RSI: 0xffffff8087339000, RDI: 0xffffff80d2d9e4f0

    R8:  0xffffff8255ca3db8, R9:  0xffffff84b536852c, R10: 0xffffff80d2d9e5fc, R11: 0x0f0f0f0f0f0f0f0f

    R12: 0xfffffe95c6792000, R13: 0xffffff8087339000, R14: 0x000000000000036c, R15: 0x0000000000000001

    RFL: 0x0000000000010206, RIP: 0xffffff801d50e2f6, CS:  0x0000000000000008, SS:  0x0000000000000000

    Fault CR2: 0xffffff8255ca3db8, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 1

     

     

    Backtrace (CPU 2), Frame : Return Address

    0xffffff90b61d3680 : 0xffffff801d6e5357

    0xffffff90b61d3700 : 0xffffff801d7d6a9a

    0xffffff90b61d38e0 : 0xffffff801d7f4093

    0xffffff90b61d3900 : 0xffffff801d50e2f6

    0xffffff90b61d3a60 : 0xffffff801d74b27f

    0xffffff90b61d3ac0 : 0xffffff801d749c17

    0xffffff90b61d3b00 : 0xffffff801d74c2bb

    0xffffff90b61d3b30 : 0xffffff801d750c07

    0xffffff90b61d3d00 : 0xffffff801d756c0e

    0xffffff90b61d3f20 : 0xffffff801d7d708f

    0xffffff90b61d3fb0 : 0xffffff801d7f3fa5

     

     

    BSD process name corresponding to current thread: Google Chrome

     

     

    Mac OS version:

    15A284

     

     

    Kernel version:

    Darwin Kernel Version 15.0.0: Wed Aug 26 16:57:32 PDT 2015; root:xnu-3247.1.106~1/RELEASE_X86_64

    Kernel UUID: 37BC582F-8BF4-3F65-AFBB-ECF792060C68

    Kernel slide:     0x000000001d400000

    Kernel text base: 0xffffff801d600000

    __HIB  text base: 0xffffff801d500000

    System model name: MacBookAir6,1 (Mac-35C1E88140C3E6CF)

     

     

    System uptime in nanoseconds: 11324819693368

    last loaded kext at 8163940082224: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f9f2b1000, size 20480)

    last unloaded kext at 1492465561816: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f9f2b1000, size 32768)

    loaded kexts:

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.filesystems.smbfs 3.0.0

    com.apple.iokit.IOBluetoothSerialManager 4.4.0f4

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.pmtelemetry 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.driver.AGPM 110.20.19

    com.apple.driver.ApplePlatformEnabler 2.5.1d0

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleIntelHD5000Graphics 10.0.8

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleHDA 272.50

    com.apple.driver.AppleLPC 3.1

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleThunderboltIP 3.0.8

    com.apple.driver.AppleBacklight 170.8.1

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.0f4

    com.apple.driver.AirPort.Brcm4360 1000.13.1a3

    com.apple.driver.AppleSMCLMU 208

    com.apple.driver.AppleCameraInterface 5.41.0

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.driver.AppleIntelFramebufferAzul 10.0.8

    com.apple.filesystems.autofs 3.0

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 37

    com.apple.driver.AppleTopCaseHIDEventDriver 81.2

    com.apple.iokit.IOAHCIBlockStorage 2.8.0

    com.apple.driver.AppleAHCIPort 3.1.5

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com.apple.nke.applicationfirewall 163

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.CoreCaptureResponder 1

    com.apple.iokit.IOSurface 108.0.1

    com.apple.driver.DspFuncLib 272.50

    com.apple.kext.OSvKernDSPLib 525

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.0f4

    com.apple.iokit.IOBluetoothFamily 4.4.0f4

    com.apple.driver.AppleHDAController 272.50

    com.apple.iokit.IOHDAFamily 272.50

    com.apple.iokit.IOAudioFamily 203.8

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IO80211Family 1100.23

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.driver.corecapture 1.0.4

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.AppleGraphicsDeviceControl 3.11.31

    com.apple.iokit.IOAcceleratorFamily2 203.7.1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.kext.triggers 1.0

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.driver.CoreStorage 517

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.driver.AppleMultitouchDriver 304.9

    com.apple.driver.AppleHIDTransport 5

    com.apple.driver.AppleHIDKeyboard 181

    com.apple.driver.AppleHSSPIHIDDriver 41.6

    com.apple.iokit.IOAHCIFamily 2.8.0

    com.apple.driver.AppleThunderboltDPInAdapter 4.1.2

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 4.0.1

    com.apple.iokit.IOThunderboltFamily 5.0.6

    com.apple.driver.AppleHSSPISupport 41.6

    com.apple.driver.AppleIntelLpssSpiController 2.0.57

    com.apple.driver.AppleIntelLpssGspi 2.0.57

    com.apple.driver.AppleIntelLpssDmac 2.0.57

    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

    com.apple.driver.usb.AppleUSBXHCI 1.0.1

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 414

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

    Model: MacBookAir6,1, BootROM MBA61.0099.B19, 2 processors, Intel Core i5, 1.4 GHz, 4 GB, SMC 2.12f143

    Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.21.94.25.1a3)

    Bluetooth: Version 4.4.0f4 16320, 3 services, 27 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en0

    Serial ATA Device: APPLE SSD TS0128F, 121.33 GB

    USB Device: USB 3.0 Bus

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

  • by Linc Davis,

    Linc Davis Linc Davis Oct 13, 2015 7:18 PM in response to John3k
    Level 10 (208,037 points)
    Applications
    Oct 13, 2015 7:18 PM in response to John3k

    The good news is that you finally got rid of "Camtasia." The bad news is that the panics are caused by a hardware fault.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

    Keeping your confidential data secure during hardware repair

    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

    *An SSD doesn't need to be zeroed.

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