nealt2
Level 1 (20 points)
Desktops

Q: Safari Crashes after 3 seconds.

Happens constantly.

All extensions disabled.

OS Reinstalled

 

From console:

Process:           Safari [1030]
Path:              /Applications/Safari.app/Contents/MacOS/Safari
Identifier:        com.apple.Safari
Version:           9.0 (11601.1.56)
Build Info:        WebBrowser-7601001056000000~2
Code Type:         X86-64 (Native)
Parent Process:    ??? [1]
Responsible:       Safari [1030]
User ID:           501

 

Date/Time:         2015-10-13 23:27:55.190 -0400
OS Version:        Mac OS X 10.11 (15A284)
Report Version:    11
Anonymous UUID:    D7B9B2AF-FF35-14CC-5D70-918AFE0C4A2E

 

 

Time Awake Since Boot: 1300 seconds

 

System Integrity Protection: enabled

 

Crashed Thread:    12  Dispatch queue: com.apple.NSXPCConnection.m-user.com.apple.accountsd.accountmanager

 

Exception Type:    EXC_CRASH (SIGABRT)
Exception Codes:   0x0000000000000000, 0x0000000000000000
Exception Note:    EXC_CORPSE_NOTIFY

 

Application Specific Information:

Process Model:

Multiple Web Processes

 

*** Terminating app due to uncaught exception 'ACExceptionXPCConnectionFailure', reason: 'Failed to communicate with accountsd'

abort() called

terminating with uncaught exception of type NSException

 

 

Help!

Mac Pro, OS X Mavericks (10.9.5), Also El Captain

Posted on Oct 13, 2015 8:28 PM

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nealt2

Q: Safari Crashes after 3 seconds.

  • All replies
  • Helpful answers

  • by jason269,

    jason269 jason269 Oct 14, 2015 7:06 AM in response to nealt2
    Community Specialists
    Oct 14, 2015 7:06 AM in response to nealt2

    Hi, nealt2. 

     

    Thank you for visiting Apple Support Communities.  

     

    I understand that Safari will unexpectedly close at random.  Since you have already disabled some of the extensions and reinstalled the OS, I would recommend going through the remainder of the steps in the article below.  You may need to completely remove any extensions and test to see if this resolves the issue as this could be the cause.  

     

    If Safari is slow, stops responding, quits unexpectedly, or has other issues

     

    Cheers

  • by VikingOSX,

    VikingOSX VikingOSX Oct 14, 2015 7:12 AM in response to nealt2
    Level 7 (20,633 points)
    Mac OS X
    Oct 14, 2015 7:12 AM in response to nealt2

    You may have your extensions disabled, but what browser plug-ins are in use with Safari, and are they actually compatible? For the same website that you were on when Safari crashed, is it reproducible?

     

    I have been on El Capitan for a couple of weeks, and with heavy usage, Safari has neither crashed nor hung. I use current versions of Adobe Flash and Acrobat Reader plug-ins. That is it.

  • by Nasen You,

    Nasen You Nasen You Jul 26, 2016 7:31 PM in response to nealt2
    Level 1 (4 points)
    Mac OS X
    Jul 26, 2016 7:31 PM in response to nealt2

    It seems I got the same issue! But my crashed app is "Mail", like below:

     

    Process:               Mail [2478]

    Path:                  /Applications/Mail.app/Contents/MacOS/Mail

    Identifier:            com.apple.mail

    Version:               9.3 (3124)

    Build Info:            Mail-3124000000000000~2

    Code Type:             X86-64 (Native)

    Parent Process:        ??? [1]

    Responsible:           Mail [2478]

    User ID:               501

     

     

    Date/Time:             2016-07-27 10:22:45.313 +0800

    OS Version:            Mac OS X 10.11.6 (15G31)

    Report Version:        11

    Anonymous UUID:        D5DBCC77-772D-5A6B-4925-9985ACC87909

     

     

    Sleep/Wake UUID:       0D5CE16E-9C94-4728-8976-0BC9C396DFAD

     

     

    Time Awake Since Boot: 3000 seconds

    Time Since Wake:       2500 seconds

     

     

    System Integrity Protection: enabled

     

     

    Crashed Thread:        7  Dispatch queue: com.apple.NSXPCConnection.m-user.com.apple.accountsd.accountmanager

     

     

    Exception Type:        EXC_CRASH (SIGABRT)

    Exception Codes:       0x0000000000000000, 0x0000000000000000

    Exception Note:        EXC_CORPSE_NOTIFY

     

     

    Application Specific Information:

    Performing @selector(addAccount:) from sender NSMenuItem 0x7fe75953d4d0

    *** Terminating app due to uncaught exception 'ACExceptionXPCConnectionFailure', reason: 'Failed to communicate with accountsd'

    abort() called

    terminating with uncaught exception of type NSException

     

    The root cause is the same , I have no idea about this, have you find out the solution?