andersfromaabybro

Q: iTunes 12.2.0 have deleted all of my playlists and most songs...

I just upgraded to iTunes 12.2.0. and ALL of my playlists and most of my songs are now gone! I have tried to restore my previous iTunes library by Timemachine, but that did not help. I still have all of my music and playlists on my iPhone. What to do???

Posted on Jul 5, 2015 8:18 AM

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Q: iTunes 12.2.0 have deleted all of my playlists and most songs...

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  • by Forever North Stars,

    Forever North Stars Forever North Stars Sep 18, 2015 11:31 PM in response to turingtest2
    Level 1 (4 points)
    Sep 18, 2015 11:31 PM in response to turingtest2

           Windows:

    1. If iTunes is running, exit iTunes.
    2. Hold down Shift key.
    3. From Start menu/All Programs/iTunes/iTunes.
    4. You'll see a message that says Choose iTunes Library.
    5. Then open the Previous iTunes Libraries folder.....

     

    Here's what I did different that I believe solved my problem.

     

    6.  I went back and restored an even older restore date. After doing so, everything was even worse as I was now missing all my recent online purchases

    7.  SO I repeated everything above again and THEN restored the most recent "Restore Date" and........  ALL THE PLAYLISTS WERE BACK!!

     

     

    Previously, I tried to restore the most recent date, but it did not help. I think because I restored an even older date and then came back to the most recent and restored that that ended up making the difference!  I don't know... don't care either

     

    MESSAGE TO APPLE:  Fix your frustrating iTunes program!!  Nobody wants to deal with this crap, most of us have better things to do!

  • by airduster,

    airduster airduster Sep 19, 2015 6:40 AM in response to andersfromaabybro
    Level 1 (10 points)
    Sep 19, 2015 6:40 AM in response to andersfromaabybro

    I had the same problem and am well acquainted with those feelings of devastation (I am a classical listener and have spent hundreds of hours over the last decade and more, importing cover art and working on tags, making composers' names consistent and applying specific genre terms such as "Orchestral". I have Time Machine backups and was about to apply the strategies suggested by Richard Grant but I came back to it a couple of days later to find that all was restored to normal. The problem had disappeared as mysteriously as it had arisen. So it looks as if Apple got it sorted. Maybe I was just lucky with my timing. These are strange times we live in, when the tentacles of a vast corporation can tinker with something as personal as your music collection without you knowing. I tried iTunes Match for a couple of years. I benefitted from some audio format upgrades but, apart from that, it just kept messing up my tags and cover art. A few weeks ago I had a taster of Apple Music, then withdrew within the same day when I realised I was going to have to re-download all my previous purchases, now with DRM restrictions placed on them. So I'm never going near any of these cloud-based services again (if I can help it). I'm happy to organise my own collection on my own hard drive and backups and sync any devices directly to them, as I always have. Young people and newcomers may feel different; it is clearly aimed at them.

  • by trychterus,

    trychterus trychterus Sep 26, 2015 8:46 AM in response to andersfromaabybro
    Level 1 (4 points)
    iPhone
    Sep 26, 2015 8:46 AM in response to andersfromaabybro

    I know this is heresy for all of you Appleisti,  but it needs to be said. Apple. *****.

    I have exactly the problem described in this question: I turned on my iPad and all of my playlists are gone. All of the replies to this question,  including all the replies from the gods at Apple relate back to finding  prior music libraries on desktop computers.  There is no indication why all of the playlist developed on the iPad,  and all content not purchased directly from Apple has been deleted   In a pattern I am becoming all too used to, the support teams at Apple (if there are in fact any such things) deal with this problem by  pretending it does not exist.

     

    So, here's a restate of the problem: update to the latest version of iTunes has deleted all of my playlist and all content which I uploaded to my iPad. Is there a reason for this?  Is there a fix for this? Please note, I do not use a Mac computer, and these playlist were not copied to my desktop computer.  Again, this is an iPad, not iPod, not Mac question.

  • by mezza7,

    mezza7 mezza7 Oct 2, 2015 11:41 PM in response to chusfriends
    Level 1 (0 points)
    Oct 2, 2015 11:41 PM in response to chusfriends

    I could kiss you! Nothing else I tried worked until your fix.

  • by funnyrunner,

    funnyrunner funnyrunner Oct 5, 2015 8:08 AM in response to richard grant
    Level 1 (0 points)
    Oct 5, 2015 8:08 AM in response to richard grant

    This worked!  Thank you so much, Richard.

     

    Okay, try not to panic. There are two things to try.

     

    First, you should try to turn off iTunes in the Cloud, which I think requires going into Store > Account Info and selecting "Deauthorize This Computer" or something like that. (I can't check because I've got it turned off.)

     

    Now quit iTunes. Look in the folder Music > iTunes > Previous iTunes Libraries. Hopefully, there is at least one document in there with the file extension .itl and a date *prior* to when you updated to to 12.2. If you find such a thing, then do this:

     

    Back in the main iTunes folder, rename the files iTunes Library.itl and iTunes Music Library.xml (just add "corrupted" to the beginning of the file name, or something like that). Now rename the previous version to iTunes Library.itl, drag it into the main iTunes folder, and restart the iTunes app. (The XML file should regenerate automatically.) If all goes well, you should be looking at a version of your iTunes with all your playlists and songs restored. If you are given the option to use iTunes in the Cloud, just say No -- this seems to be where these problems are coming from.

     

    If you can't find such a file, then you can look for one in TimeMachine -- just be sure the backup was made prior to upgrading to 12.2. Again, bring this into the iTunes folder, replacing the version that's been corrupted. I really do hope this works!

     

    I hope Apple has taken note of this nightmare and is working on a fix.

  • by doublea13,

    doublea13 doublea13 Oct 10, 2015 10:04 PM in response to richard grant
    Level 1 (0 points)
    Oct 10, 2015 10:04 PM in response to richard grant

    Hi Richard.  Your solution worked, THANK YOU!!!

    I am wondering if I will lose everything if I re-Authorize my computer again.

    I am wanting to play a rented movie and it tells me I have to authorize this computer.

    Thanks for your help.

  • by chusfriends,

    chusfriends chusfriends Oct 10, 2015 10:17 PM in response to doublea13
    Level 1 (0 points)
    Oct 10, 2015 10:17 PM in response to doublea13

    Hi doublea13,

     

    No, you won't loose anything.

  • by doublea13,

    doublea13 doublea13 Oct 10, 2015 10:19 PM in response to chusfriends
    Level 1 (0 points)
    Oct 10, 2015 10:19 PM in response to chusfriends

    Thanks

  • by Bakatosan,

    Bakatosan Bakatosan Oct 14, 2015 10:05 PM in response to richard grant
    Level 1 (0 points)
    Oct 14, 2015 10:05 PM in response to richard grant

    Richard Grant, you are a genius! Arigatou!!!

  • by kookla143,

    kookla143 kookla143 Oct 15, 2015 2:05 PM in response to richard grant
    Level 1 (0 points)
    Oct 15, 2015 2:05 PM in response to richard grant

    Thanks Richard!

  • by dmsk,

    dmsk dmsk Nov 23, 2015 2:28 AM in response to richard grant
    Level 1 (0 points)
    Nov 23, 2015 2:28 AM in response to richard grant

    Richard Grant, you are a life-saver!!! 

    Thanks to you, over 3.000 songs recovered, plus many playlists and customized genres that had gone missing!  I could have never recreated all this.

    Your solution worked for me without first removing my macbookpro from iCloud; also, I removed the .itl extension from the corrupted "iTunes Library.itl" file.

    Thank you so much!

     

  • by M.rx8,

    M.rx8 M.rx8 Jan 4, 2016 2:00 AM in response to andersfromaabybro
    Level 1 (4 points)
    Apple Music
    Jan 4, 2016 2:00 AM in response to andersfromaabybro

    I use Apple Music on my macbook and iPhone/iPad, and yesterday all of my music I have added to my library through Apple Music and as mp3 files was gone (besides one album purchased through iTunes). All of my playlists and smart playlists were gone too except for a couple of really old playlists I had made years ago on a different computer. What I did was:

    1. Quit iTunes

    2. Move the "iTunes Library.itl" file out of my "iTunes" folder in my "Music" folder and to my desktop

    3. Opened iTunes

     

    After that, everything was almost exactly as it was two days ago.

     

    I was pretty shocked and heartbroken when I saw that everything I had spent countless hours on was gone. I hope that through this method or another those of you in the same situation can get back what you undeservingly lost.

  • by daatos,

    daatos daatos Jan 13, 2016 7:27 PM in response to andersfromaabybro
    Level 1 (0 points)
    Jan 13, 2016 7:27 PM in response to andersfromaabybro

    Non of the solutions worked for me.

    I didn't update iTunes recently.

    My iPod was stolen a week ago and I enabled lost mode immediately.

    The only thing that might have happened is that my iPod's memory was erased.

    I use iTunes 12.3

  • by turingtest2,

    turingtest2 turingtest2 Jan 14, 2016 1:02 AM in response to daatos
    Level 10 (86,377 points)
    Apple TV
    Jan 14, 2016 1:02 AM in response to daatos
  • by Guy Harding,

    Guy Harding Guy Harding Jan 16, 2016 6:19 PM in response to richard grant
    Level 1 (0 points)
    Jan 16, 2016 6:19 PM in response to richard grant

    Hi Richard,

     

    So i have also this problem however your fix doesn't work.

     

    If I restore the .itl file i can open iTunes and see the playlists but within a few seconds of iTunes connecting to the iTunes store it resets the playlists to the old and wrong ones. If I turn off the wifi i don't have this issue.

     

    Can I export the playlists with the wifi off and then re import them ???

     

    Thanks in advance.

     

     

    Guy

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