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All replies
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Helpful answers
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Oct 15, 2015 2:02 AM in response to hungldmby Briansyddall,Hi
Try a Reboot press & hold power button
And menu button hold both down until
You see Apple logo try and turn iPhone off before you do this.
If it doesn't work Restore on itunes using your PC .
Cheers
Brian ( uk)
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Oct 15, 2015 2:17 AM in response to hungldmby thunderzzz,Hi! Take a look at this article.
If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support
If this doesn't help, try the steps below.
Try to reset your device. This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your device. After that on your computer you should see the iTunes window saying your device needs to be restored to factory settings. Click on the restore button.
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Oct 15, 2015 2:23 AM in response to thunderzzzby hungldm,@thunderzzz i had try, it's not worked, hix.
my iPhone is off now.thanks.
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Oct 15, 2015 2:28 AM in response to hungldmby thunderzzz,Try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your device. After that on your computer you should see the iTunes window saying your device needs to be restored to factory settings. Click on the restore button.
https://support.apple.com/en-us/HT201263
If these steps don't work, contact Apple and ask for help.
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Oct 15, 2015 2:31 AM in response to thunderzzzby hungldm,Thank you, i had contact Apple and nothing else, so i think there is hardware issue. i will bring it to Apple service provider.
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Oct 15, 2015 2:36 AM in response to hungldmby thunderzzz,You are welcome. Hope they will find the solution.