pjosborne

Q: iphone 6s camera lag

I’m experiencing an issue with my iPhone 6s where the camera app is sometimes very laggy when starting up. Most of the time things are fine – I open the camera app and instantly see images from the rear camera. However, on occasion I will get either the last photo taken showing or (more often) see really slow updates (like a frame a second) from the camera for 5-6 seconds before it becomes usable. I haven’t seen anything online about others experiencing this issue, so it would be good to know if this is an isolated hardware issue or something others are seeing (and likely to be fixed by a future software update). FWIW I have done a complete restore on the phone via iTunes without the issue being solved.

Posted on Oct 4, 2015 7:56 AM

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Q: iphone 6s camera lag

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  • by Spencerfrompa,

    Spencerfrompa Spencerfrompa Oct 4, 2015 8:01 AM in response to pjosborne
    Level 1 (95 points)
    Oct 4, 2015 8:01 AM in response to pjosborne

    Did you try restarting?

  • by pjosborne,

    pjosborne pjosborne Oct 4, 2015 8:17 AM in response to Spencerfrompa
    Level 1 (11 points)
    Oct 4, 2015 8:17 AM in response to Spencerfrompa

    Yeah, good call. Tried it, but no difference...

  • by Spencerfrompa,

    Spencerfrompa Spencerfrompa Oct 4, 2015 8:27 AM in response to pjosborne
    Level 1 (95 points)
    Oct 4, 2015 8:27 AM in response to pjosborne

    there is probably nothing you can do because it is either the phone itself or the ios on the phone making it glitch.

  • by pjosborne,

    pjosborne pjosborne Oct 4, 2015 8:52 AM in response to Spencerfrompa
    Level 1 (11 points)
    Oct 4, 2015 8:52 AM in response to Spencerfrompa

    Thanks. On the grounds that I’m not seeing anyone else with the same issue and that I’m still within the 14 day exchange window I think I’m going to swap it out for another one.

  • by iDBi,

    iDBi iDBi Oct 6, 2015 3:40 AM in response to pjosborne
    Level 1 (0 points)
    Oct 6, 2015 3:40 AM in response to pjosborne

    I have the same problem too.

    Most of the time, the camera loads up super quick but occasionally, it takes quite a bit of time to start up the camera.

    For example, when I start up the camera, I instantly see an image but then the image hangs for 3 seconds or so before the camera actually becomes usable.

     

    I wonder if this is an IOS bug or hardware problem? I have only 2 days left before I can exchange it for a new one.

  • by pjosborne,

    pjosborne pjosborne Oct 6, 2015 6:21 AM in response to iDBi
    Level 1 (11 points)
    Oct 6, 2015 6:21 AM in response to iDBi

    I Ended up replacing the phone and haven't seen the issue on the replacement. That said I've only had the new phone 24 hours, but I'm hopeful. If you can be bothered to set up a new phone so soon, then you have nothing to lose by getting a replacement. If it was an iOS bug I would have expected to see more about it in forums

  • by hamzajanjua,

    hamzajanjua hamzajanjua Oct 8, 2015 2:45 AM in response to pjosborne
    Level 1 (0 points)
    Oct 8, 2015 2:45 AM in response to pjosborne

    I have the same issue. I don't have an apple store nearby to replace it. I hope a software update fixes it.

  • by hamzajanjua,

    hamzajanjua hamzajanjua Oct 15, 2015 2:02 AM in response to pjosborne
    Level 1 (0 points)
    Oct 15, 2015 2:02 AM in response to pjosborne

    Hey pjosborne, Have you tested the new phone after that? Are you still facing the camera issue or has it been resolved?

  • by iDBi,

    iDBi iDBi Oct 15, 2015 2:15 AM in response to pjosborne
    Level 1 (0 points)
    Oct 15, 2015 2:15 AM in response to pjosborne

    https://m.reddit.com/r/apple/comments/3ng2o8/is_anyone_experiencing_lag_when_ope ning_the/

     

    there is a thread on Reddit regarding this issue.

    For me, it happens occasionally, time to time which leads me to believe it's a software issue target than a hardware issue, but who knows..

    Yea, I would be interested to know if your new device exhibits a similar behavior or not.

  • by pjosborne,

    pjosborne pjosborne Oct 15, 2015 8:07 AM in response to iDBi
    Level 1 (11 points)
    Oct 15, 2015 8:07 AM in response to iDBi

    Initially thought the new phone was fine, but am now noticing the same lag from time-to-time

  • by hamzajanjua,

    hamzajanjua hamzajanjua Oct 15, 2015 8:39 AM in response to pjosborne
    Level 1 (0 points)
    Oct 15, 2015 8:39 AM in response to pjosborne

    Is it the same 4-5 second lag or is it less/more on the new phone?

     

    I Managed to make a video of the issue from another camera. however I also let Apple support run diagnostics on my phone and they reckon it's a hardware issue. Thing is, im in a country where there's no apple support available, so I will have to wait until I visit a country with an Apple Store to get my phone changed. Thing is, I'm not sure the new phone will be any good or not since you've faced the same issue on be new phone too.

     

    And btw, I've seen the same issue on two of my friends 6s too. Don't know what to do.

     

    ON a seperate note, any way to post that video here so everyone knows what the issue is?

  • by pjosborne,

    pjosborne pjosborne Oct 15, 2015 10:35 AM in response to hamzajanjua
    Level 1 (11 points)
    Oct 15, 2015 10:35 AM in response to hamzajanjua

    If’s less frequent, but I have had up to a 10 second lag. Annoying if it does prove to be hardware. Thankfully I’m not too far from an Apple Store

  • by hamzajanjua,

    hamzajanjua hamzajanjua Oct 16, 2015 12:04 AM in response to pjosborne
    Level 1 (0 points)
    Oct 16, 2015 12:04 AM in response to pjosborne

    Let me know what you do with it. I will have to make a lot of effort to return it to an Apple Store, as there is none in my country. However I do not want to make an effort and end up getting another phone with the same problem.

     

    I'm still hoping its a software issue which will be fixed.

     

    Btw, Try keeping the camera app closed in the background and see if the issue occurs then. It does not for me in this situation.

  • by flyingL123,

    flyingL123 flyingL123 Nov 12, 2015 4:19 AM in response to pjosborne
    Level 1 (0 points)
    Nov 12, 2015 4:19 AM in response to pjosborne

    I have the same exact issue with my brand new iPhone 6s. About 50% of the time, when I open the camera app, the screen is either stuck on black or stuck on a previous image that was in the view finder for 3-10 seconds. Then, the camera finally focuses. It's very frustrating.

     

    I took the phone to an Apple store and met with one of the Geniuses. I was able to reproduce the issue in front of him. He said he had not seen this issue before and that we will try reinstalling the firmware as a first step. We did that, and I took the phone home. After a day or two, the problem came back and the camera starting misbehaving in the exact same way. They told me the next step is to bring the phone in to get it replaced.

     

    However, I am not confident a replacement will fix this issue. My mother has the exact same phone, brand new, and has the same issue. I'm going to go back to the Apple store and show them this thread. If I make any progress I will post it here.

     

    Has anyone else found a solution?

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