Jaded212

Q: Can someone tell me what these errors are?

I have a mid-2010 MBP 15".  It has been shutting down randomly (I believe mostly when I'm running Photoshop and Illustrator at the same time).  I ran Etrecheck and noticed a large number of System Launch Daemon errors....  Can someone please tell me what I need to do or if these are anything to be concerned about?  Thanks in advance:

 

EtreCheck version: 2.5.5 (215)

Report generated 10/15/15, 1:46 PM

Runtime 1:39

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: (What does this mean?)

    MacBook Pro (15-inch, Mid 2010)

    [Click for Technical Specifications]

    [Click for User Guide]

    MacBook Pro - model: MacBookPro6,2

    1 2.8 GHz Intel Core i7 CPU: 2-core

    8 GB RAM Upgradeable

    [Click for upgrade instructions]

        BANK 0/DIMM0

            4 GB DDR3 1067 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1067 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 268 - SN = W0039PG8MBX0A

 

Video Information: (What does this mean?)

    Intel HD Graphics

    NVIDIA GeForce GT 330M - VRAM: 512 MB

        Color LCD 1680 x 1050

 

System Software: (What does this mean?)

    OS X Yosemite 10.10.5 (14F27) - Time since boot: about one hour

 

Disk Information: (What does this mean?)

    Crucial_CT512MX100SSD1 disk0 : (512.11 GB) (Solid State - TRIM: No)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh SSD (disk1) / : 510.88 GB (432.53 GB free)

            Core Storage: disk0s2 511.25 GB Online

 

    MATSHITADVD-R   UJ-898   ()

 

USB Information: (What does this mean?)

    LaCie Porsche Mobile for Mac 1 TB

        EFI (disk2s1) <not mounted> : 210 MB

        LaCie (disk2s2) /Volumes/LaCie : 999.86 GB (662.77 GB free)

    Apple Internal Memory Card Reader

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM2070 Hub

        Apple Inc. Bluetooth USB Host Controller

    Logitech USB Optical Mouse

    Apple Computer, Inc. IR Receiver

    Apple Inc. Built-in iSight

 

Gatekeeper: (What does this mean?)

    Mac App Store and identified developers

 

System Launch Agents: (What does this mean?)

    [failed]    com.apple.mrt.uiagent.plist

    [loaded]    com.apple.systemprofiler.plist - Invalid signature!

 

System Launch Daemons: (What does this mean?)

    [loaded]    com.apple.FileSyncAgent.sshd.plist - No signature!

    [loaded]    com.apple.ManagedClient.enroll.plist - Invalid signature!

    [loaded]    com.apple.ManagedClient.plist - Invalid signature!

    [loaded]    com.apple.ManagedClient.startup.plist - Invalid signature!

    [loaded]    com.apple.configureLocalKDC.plist - No signature!

    [loaded]    com.apple.efax.plist - No signature!

    [loaded]    com.apple.emlog.plist - No signature!

    [loaded]    com.apple.gkreport.plist - No signature!

    [loaded]    com.apple.locate.plist - No signature!

    [loaded]    com.apple.postgres.plist - /Applications/Server.app/Contents/ServerRoot/usr/bin/xpostgres: Executable not found!

    [loaded]    org.apache.httpd.plist - No signature!

    [loaded]    org.cups.cupsd.plist - Invalid signature!

    [loaded]    org.net-snmp.snmpd.plist - No signature!

    [running]    org.ntp.ntpd.plist - No signature!

    [loaded]    ssh.plist - No signature!

 

Launch Agents: (What does this mean?)

    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

 

Launch Daemons: (What does this mean?)

    [loaded]    com.adobe.SwitchBoard.plist [Click for support]

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

 

User Launch Agents: (What does this mean?)

    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [loaded]    com.adobe.ARM.[...].plist [Click for support]

 

User Login Items: (What does this mean?)

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

 

Other Apps: (What does this mean?)

    [running]    com.apple.xpc.launchd.oneshot.0x10000008.EtreCheck

    [running]    com.hp.devicemonitor

 

Internet Plug-ins: (What does this mean?)

    FlashPlayer-10.6: Version: 19.0.0.207 - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    AdobePDFViewerNPAPI: Version: 10.1.16 [Click for support]

    AdobePDFViewer: Version: 10.1.16 [Click for support]

    Flash Player: Version: 19.0.0.207 - SDK 10.6 [Click for support]

    Default Browser: Version: 600 - SDK 10.10

    SharePointBrowserPlugin: Version: 14.5.6 - SDK 10.6 [Click for support]

    JavaAppletPlugin: Version: Java 8 Update 60 build 27 Check version

 

3rd Party Preference Panes: (What does this mean?)

    Flash Player  [Click for support]

    Java  [Click for support]

 

Time Machine: (What does this mean?)

    Auto backup: YES

    Volumes being backed up:

        Macintosh SSD: Disk size: 510.88 GB Disk used: 78.35 GB

    Destinations:

        LaCie [Local]

        Total size: 999.86 GB

        Total number of backups: 62

        Oldest backup: 2/8/15, 2:46 PM

        Last backup: 10/15/15, 1:33 PM

        Size of backup disk: Adequate

            Backup size 999.86 GB > (Disk used 78.35 GB X 3)

 

Top Processes by CPU: (What does this mean?)

         4%    WindowServer

         2%    fontd

         0%    com.hp.devicemonitor

         0%    askpermissiond

 

Top Processes by Memory: (What does this mean?)

    665 MB    kernel_task

    287 MB    Mail

    180 MB    com.apple.WebKit.WebContent(2)

    180 MB    Finder

    172 MB    mds_stores

 

Virtual Memory Information: (What does this mean?)

    3.14 GB    Free RAM

    4.86 GB    Used RAM (2.96 GB Cached)

    0 B    Swap Used

 

Diagnostics Information: (What does this mean?)

    Oct 15, 2015, 01:26:28 PM    /Library/Logs/DiagnosticReports/firefox_2015-10-15-132628_[redacted].cpu_resour ce.diag [Click for details]

    Oct 15, 2015, 01:09:54 PM    /Library/Logs/DiagnosticReports/firefox_2015-10-15-130954_[redacted].cpu_resour ce.diag [Click for details]

    Oct 15, 2015, 12:21:31 PM    ~/Library/Logs/DiagnosticReports/com.apple.photomoments_2015-10-15-122131_[reda cted].crash

    Oct 15, 2015, 12:20:27 PM    Self test - passed

    Oct 14, 2015, 07:17:38 PM    ~/Library/Logs/DiagnosticReports/com.apple.photomoments_2015-10-14-191738_[reda cted].crash

    Oct 14, 2015, 07:17:31 PM    ~/Library/Logs/DiagnosticReports/com.apple.photomoments_2015-10-14-191731_[reda cted].crash

    Oct 13, 2015, 04:32:48 PM    /Library/Logs/DiagnosticReports/firefox_2015-10-13-163248_[redacted].cpu_resour ce.diag [Click for details]

    Oct 5, 2015, 12:00:28 PM    /Library/Logs/DiagnosticReports/Kernel_2015-10-05-120028_[redacted].panic [Click for details]

Posted on Oct 15, 2015 11:58 AM

Close

Q: Can someone tell me what these errors are?

  • All replies
  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Oct 15, 2015 2:33 PM in response to Jaded212
    Level 10 (207,995 points)
    Applications
    Oct 15, 2015 2:33 PM in response to Jaded212

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    In the Console window, select

              DIAGNOSTIC AND USAGE INFORMATION System Diagnostic Reports

    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar.

    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

    Please don’t post other kinds of diagnostic report.

    I know the report is long, maybe several hundred lines. Please post all of it anyway.

    When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • by Jaded212,

    Jaded212 Jaded212 Oct 15, 2015 3:43 PM in response to Linc Davis
    Level 1 (5 points)
    Oct 15, 2015 3:43 PM in response to Linc Davis

    Hi Linc,

     

    Thanks for the instructions.  Here is the report in full:

     

     

    Mon Oct  5 12:00:28 2015

     

    *** Panic Report ***

    panic(cpu 0 caller 0xffffff7f972abc1b): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff812ff83000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.10.25/src/Appl eMuxControl/kext/GPUPanic.cpp:127

    Backtrace (CPU 0), Frame : Return Address

    0xffffff80f6173680 : 0xffffff801452ad21

    0xffffff80f6173700 : 0xffffff7f972abc1b

    0xffffff80f61737e0 : 0xffffff7f951cdb9f

    0xffffff80f61738a0 : 0xffffff7f9529718e

    0xffffff80f61738e0 : 0xffffff7f952971fe

    0xffffff80f6173950 : 0xffffff7f95516056

    0xffffff80f6173a80 : 0xffffff7f952ba82d

    0xffffff80f6173aa0 : 0xffffff7f951d45f1

    0xffffff80f6173b50 : 0xffffff7f951d20fc

    0xffffff80f6173d50 : 0xffffff7f951d319c

    0xffffff80f6173e30 : 0xffffff7f9517ff5e

    0xffffff80f6173e90 : 0xffffff7f9727b9d6

    0xffffff80f6173ee0 : 0xffffff7f9727a692

    0xffffff80f6173f00 : 0xffffff801455d6d9

    0xffffff80f6173fb0 : 0xffffff80146116e7

      Kernel Extensions in backtrace:
         com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28E E2B]@0xffffff7f9517d000->0xffffff7f953e6fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7f94d24000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[7372D580-6DDE-3457-B043-49B8447FC9D2]@0xff ffff7f9516d000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f95126000
         com.apple.driver.AppleMuxControl(3.10.25)[752C63EA-73E8-39BC-8225-3A97D0C403BF]@ 0xffffff7f9729d000->0xffffff7f972b0fff
            dependency: com.apple.driver.AppleGraphicsControl(3.10.25)[3DC2F93F-5197-3B16-8975-0142E7A0 474B]@0xffffff7f97295000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f94faf000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7f94d24000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f95126000
            dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[65E3187E-949B-36E9-BA33-1B13ABB058 1A]@0xffffff7f97298000
         com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4CD A355]@0xffffff7f953f1000->0xffffff7f9569afff
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9517d000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7f94d24000
         com.apple.driver.AGPM(110.19.6)[993A6073-348D-388A-8BE5-F0EA14E61D67]@0xffffff7f 97278000->0xffffff7f9728bfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7f94d24000
            dependency: com.apple.driver.IOPlatformPluginFamily(5.9.1d7)[593924B4-A956-3CA5-9610-448D50 D96947]@0xffffff7f95b6c000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[7372D580-6DDE-3457-B043-49B8447FC9D2]@0xff ffff7f9516d000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f95126000
            dependency: com.apple.AppleGraphicsDeviceControl(3.10.25)[DFDCFB7E-74E4-397E-AA6F-6ECFC41D5 649]@0xffffff7f97271000

     

    BSD process name corresponding to current thread: kernel_task

     

    Mac OS version:

    14F27

     

    Kernel version:

    Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64

    Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4

    Kernel slide: 0x0000000014200000

    Kernel text base: 0xffffff8014400000

    __HIB  text base: 0xffffff8014300000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

    System uptime in nanoseconds: 61171654289284

    last loaded kext at 7726420811: com.apple.driver.AudioAUUC    1.70 (addr 0xffffff7f96a99000, size 32768)

    last unloaded kext at 193793642751: com.apple.driver.AppleUSBUHCI    656.4.1 (addr 0xffffff7f95958000, size 65536)

    loaded kexts:

    com.apple.driver.AudioAUUC    1.70

    com.apple.driver.AppleHWSensor    1.9.5d0

    com.apple.driver.AGPM    110.19.6

    com.apple.filesystems.autofs    3.0

    com.apple.iokit.IOBluetoothSerialManager    4.3.6f3

    com.apple.driver.AppleOSXWatchdog    1

    com.apple.driver.AppleMikeyHIDDriver    124

    com.apple.driver.AppleMikeyDriver    272.18.1

    com.apple.driver.AppleHDA    272.18.1

    com.apple.driver.AppleIntelHDGraphics    10.0.0

    com.apple.driver.AppleLPC    1.7.3

    com.apple.GeForceTesla    10.0.0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.3.6f3

    com.apple.driver.AppleSMCPDRC    1.0.0

    com.apple.driver.AppleSMCLMU    2.0.7d0

    com.apple.driver.AppleIntelHDGraphicsFB    10.0.0

    com.apple.driver.AppleMuxControl    3.10.25

    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0

    com.apple.driver.AppleUpstreamUserClient    3.6.1

    com.apple.driver.AppleMCCSControl    1.2.12

    com.apple.iokit.IOUserEthernet    1.0.1

    com.apple.Dont_Steal_Mac_OS_X    7.0.0

    com.apple.driver.AppleHWAccess    1

    com.apple.driver.AppleHV    1

    com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0

    com.apple.driver.SMCMotionSensor    3.0.4d1

    com.apple.driver.AppleUSBTCButtons    240.2

    com.apple.driver.AppleUSBTCKeyboard    240.2

    com.apple.driver.AppleUSBCardReader    3.5.5

    com.apple.driver.AppleIRController    327.5

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0

    com.apple.BootCache    36

    com.apple.iokit.SCSITaskUserClient    3.7.5

    com.apple.driver.XsanFilter    404

    com.apple.iokit.IOAHCIBlockStorage    2.7.1

    com.apple.driver.AirPort.Brcm4331    800.20.24

    com.apple.driver.AppleFWOHCI    5.5.2

    com.apple.driver.AppleUSBHub    705.4.2

    com.apple.driver.AppleAHCIPort    3.1.2

    com.apple.iokit.AppleBCM5701Ethernet    10.1.3

    com.apple.driver.AppleUSBEHCI    705.4.14

    com.apple.driver.AppleHPET    1.8

    com.apple.driver.AppleSmartBatteryManager    161.0.0

    com.apple.driver.AppleACPIButtons    3.1

    com.apple.driver.AppleRTC    2.0

    com.apple.driver.AppleSMBIOS    2.1

    com.apple.driver.AppleACPIEC    3.1

    com.apple.driver.AppleAPIC    1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0

    com.apple.nke.applicationfirewall    161

    com.apple.security.quarantine    3

    com.apple.security.TMSafetyNet    8

    com.apple.driver.AppleIntelCPUPowerManagement    218.0.0

    com.apple.AppleGraphicsDeviceControl    3.10.25

    com.apple.kext.triggers    1.0

    com.apple.iokit.IOSerialFamily    11

    com.apple.driver.DspFuncLib    272.18.1

    com.apple.kext.OSvKernDSPLib    1.15

    com.apple.nvidia.classic.NVDANV50HalTesla    10.0.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.3.6f3

    com.apple.driver.AppleHDAController    272.18.1

    com.apple.iokit.IOHDAFamily    272.18.1

    com.apple.iokit.IOAudioFamily    203.3

    com.apple.vecLib.kext    1.2.0

    com.apple.iokit.IOFireWireIP    2.2.6

    com.apple.iokit.IOUSBUserClient    705.4.0

    com.apple.driver.AppleSMBusPCI    1.0.12d1

    com.apple.driver.AppleGraphicsControl    3.10.25

    com.apple.driver.AppleBacklightExpert    1.1.0

    com.apple.driver.IOPlatformPluginLegacy    1.0.0

    com.apple.driver.IOPlatformPluginFamily    5.9.1d7

    com.apple.driver.AppleSMBusController    1.0.13d1

    com.apple.nvidia.classic.NVDAResmanTesla    10.0.0

    com.apple.iokit.IONDRVSupport    2.4.1

    com.apple.iokit.IOSurface    97.4

    com.apple.iokit.IOGraphicsFamily    2.4.1

    com.apple.iokit.IOBluetoothFamily    4.3.6f3

    com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0

    com.apple.driver.AppleSMC    3.1.9

    com.apple.driver.AppleUSBMultitouch    245.2

    com.apple.iokit.IOSCSIBlockCommandsDevice    3.7.5

    com.apple.iokit.IOUSBMassStorageClass    3.7.2

    com.apple.iokit.IOUSBHIDDriver    705.4.0

    com.apple.driver.CoreStorage    471.30.1

    com.apple.driver.AppleUSBMergeNub    705.4.0

    com.apple.driver.AppleUSBComposite    705.4.9

    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.7.5

    com.apple.iokit.IOBDStorageFamily    1.7

    com.apple.iokit.IODVDStorageFamily    1.7.1

    com.apple.iokit.IOCDStorageFamily    1.7.1

    com.apple.iokit.IOAHCISerialATAPI    2.6.1

    com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.5

    com.apple.iokit.IO80211Family    730.60

    com.apple.iokit.IOFireWireFamily    4.5.8

    com.apple.iokit.IOAHCIFamily    2.7.5

    com.apple.iokit.IOEthernetAVBController    1.0.3b3

    com.apple.driver.mDNSOffloadUserClient    1.0.1b8

    com.apple.iokit.IONetworkingFamily    3.2

    com.apple.iokit.IOUSBFamily    720.4.4

    com.apple.driver.AppleEFINVRAM    2.0

    com.apple.driver.AppleEFIRuntime    2.0

    com.apple.iokit.IOHIDFamily    2.0.0

    com.apple.iokit.IOSMBusFamily    1.1

    com.apple.security.sandbox    300.0

    com.apple.kext.AppleMatch    1.0.0d1

    com.apple.driver.AppleKeyStore    2

    com.apple.driver.AppleMobileFileIntegrity    1.0.5

    com.apple.driver.AppleCredentialManager    1.0

    com.apple.driver.DiskImages    398

    com.apple.iokit.IOStorageFamily    2.0

    com.apple.iokit.IOReportFamily    31

    com.apple.driver.AppleFDEKeyStore    28.30

    com.apple.driver.AppleACPIPlatform    3.1

    com.apple.iokit.IOPCIFamily    2.9

    com.apple.iokit.IOACPIFamily    1.4

    com.apple.kec.Libm    1

    com.apple.kec.pthread    1

    com.apple.kec.corecrypto    1.0

  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE Oct 15, 2015 8:16 PM in response to Jaded212
    Level 9 (52,454 points)
    Mac OS X
    Oct 15, 2015 8:16 PM in response to Jaded212

    You have the misfortune of having a model identifier 6.2 MBP which is having GPU problems. There was a replacement program on these models but that has expired.

     

    You have the following options: You may have the logic board replaced but it will be at your expense. You may download and install the following application which will enable you to disengage the discrete GPU and operate with only the integrated one. This will be at the expense of graphics performance.

     

    https://gfx.io/

     

    Ciao.

  • by Jaded212,

    Jaded212 Jaded212 Oct 15, 2015 3:53 PM in response to OGELTHORPE
    Level 1 (5 points)
    Oct 15, 2015 3:53 PM in response to OGELTHORPE

    Ok..... 

    that's what I was afraid of......

     

    Thank you for taking a look at it!

     

    Best.

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Oct 15, 2015 8:15 PM in response to Jaded212
    Level 10 (207,995 points)
    Applications
    Oct 15, 2015 8:15 PM in response to Jaded212

    You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

    Residents of the EU may be entitled to warranty service for up to six years after purchase.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.

    You may be quoted a price of about $350 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

    Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

    If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

    Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

  • by etresoft,

    etresoft etresoft Oct 15, 2015 5:42 PM in response to Jaded212
    Level 7 (29,298 points)
    Mac OS X
    Oct 15, 2015 5:42 PM in response to Jaded212

    Hello Jaded212,

    You seem to have turned off one of the EtreCheck options to hide known Apple failures. I need to add any such non-default settings to the EtreCheck report. In any event, they are not anything you need to be concerned about.

     

    You should contact Apple Support directly or an Authorized Apple Service Provider for the random shutdown problem. You haven't provided enough information to positively identify the fault as a hardware problem. More detailed diagnostic tests might provide more information. As Apple operating systems have grown more complex over the years, random shutdowns simply aren't all that unusual anymore.

  • by Linc Davis,

    Linc Davis Linc Davis Oct 16, 2015 10:44 AM in response to Jaded212
    Level 10 (207,995 points)
    Applications
    Oct 16, 2015 10:44 AM in response to Jaded212

    The panics are caused by a hardware fault, not by the complexity of OS X or anything else. I use the same version of OS X as you on various Macs, and I do not get random shutdowns on any of them. Neither do most other users. I don't even remember the last time I had a random shutdown on a Mac. Certainly it hasn't happened within the past year. The hardware tests used by certified Apple technicians should be able to confirm that the logic board has the known defect, but (unless you have extended warranty coverage under EU law) it won't make any practical difference. You will either have to retire the machine, pay for a new logic board, or try to work around the problem as I suggested earlier.

     

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