Panagiotis Tsamoudakis

Q: Cold restarts after 10.10.3 update.

Cold restarts after 10.10.3 update.

 

Hi,

 

Ever since the 10.10.3 update I am experiencing two problems on my mac mini. I am not entirely sure that they are related to the update but since I haven’t changed anything (hardware or software) on my mac, I can only assume that the update probably triggered the issues.

 

The first problem is that every now and then I get a bunch of pixels flickering on some random position of my screen. Another user reported the exact same error and posted a video here: https://www.facebook.com/georgetasioulis/videos/10203713632115564/ Once I drag a window over these pixels, the problem is gone.

 

The second and more major problem is that I get random cold restarts. It could be 5 minutes since I booted my mac or even a day after. There is no specific app that I’m running when the mac restarts. In other words I can’t seem to find a pattern on when this happens.

 

After reading many forum posts I ended up doing a clean installation of Yosemite and started installing everything from scratch. After a while the same thing happened. I noticed that some “power users” can make sense of the kernel panic logs so here is my latest one:

 

Anonymous UUID:       DFD8BE96-203B-C244-A890-73E40E563534

 

Sat Apr 18 09:26:15 2015

 

*** Panic Report ***

panic(cpu 2 caller 0xffffff8030417cc2): Kernel trap at 0xffffff803053ea88, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x0000000004b77e1e, CR3: 0x0000000023f5e036, CR4: 0x00000000001626e0

RAX: 0xffffff805c11e020, RBX: 0xffffff804fd3ac00, RCX: 0xff0e1b2aff0e1a2a, RDX: 0xffffff804fd3ac50

RSP: 0xffffff822e4f3d30, RBP: 0xffffff822e4f3dd0, RSI: 0x0000000000000025, RDI: 0xffffff804fd3ac18

R8:  0x0000000000000001, R9:  0x0000000000000000, R10: 0x0000000000002000, R11: 0x0000000000000012

R12: 0xffffff805c11e000, R13: 0x0000000000000000, R14: 0xffffff804fd3ac18, R15: 0xffffff804fd3ac50

RFL: 0x0000000000010282, RIP: 0xffffff803053ea88, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000004b77e1e, Error code: 0x0000000000000000, Fault CPU: 0x2

 

mp = 0xffffff804fd3ac00, phys = 0x31183c00, prev (0x7: 0x30113000-0x30200000)

vp = 0xffffff804fd3ac00, phys = 0x709000, prev (0: 0xa0000-0xc0000)

0xffffff804fd39000: YwAAAGcAAABtAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABAICA gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAACAgB4fCQcgAACACAAAACETGg2GU6LSgoMZPwACAgACKggAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACAgEAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAG1hcCBhdXRvX2hvbYjEe0+A////AAACAP8PAAAAAAA h/////z8AAAAAhOJQ4IHtUVi9mzYAjtNPAKLTT4D////QoSCysACmMLCE7VHAg+1RUJjTTwgAUAQAAAg AAAQAAAACAAABAAAsFAAAAGF1dG9mcwAAL25ldG1hcCAtaG9zwMwAAOAODu7g7t7uDgUODWWAACAgBLA 5gDsgAAH8/zeAgw8GdAMAAAAA

0xffffff804fd3a000: fwAAAIgAAACTAAAAAAAAAAAAAAAAAAAAAACAgB4fCQcgAACACAAAACETGg2G06LTgoMqK0QBMwACKQQ AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AADAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAwMAeH4mHLQAKwAgAAAAhExYNqtIqH4qPGr9oAuoAAhoAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAj/fE+A////AAACAP8PAAAAAAAh/////z8AAAAAM3p QwIPtUYDLmjYAmNNPAKzTT2AtpjBQAKYwcNjeT/CAW2Og195PUKLTT4D///9gotNPgP///wAQEAQAEBA AqCFET2RldmYvZGV2AAACAP8PAAAAJGWK/////6AjAAApJAAAAAAAIT8AAAAAc9dP3GSWHQCi00+A/// /4HuvMF6YAQCYl/5VAAAAAkgCpzCQ/6UwgBfdYyAPElwA4BFcMN7eTwDQgAQAAN2AEAAAAAAQAAAAABA AqBR7A/UV4QL1G+ACs/iaAAIAAAERAAAAaGZzAMwAAAwODu7u4O7uDgAAMAABzswA4ODg4Oju4ODuLu7 eBwAAACAACAIBbA44DghQE/8DDiBs2TkBc4AAICAEICibAw44DgjwP4CDYQovAAAA

0xffffff804fd3b000: WQAAAF0AAABjAAAAAAAAAAAAAAAAAAAAACAgIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwgIAaHwoHLQAGQAoxAAAAABIDABAAAIAAFn0AAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAHh8JByAAAIAAAAAAAAAiAS9kZXYvZGlzazBzMggY30+A////AAAAAgABAAAAAEA AAwAAANNuCwAAAAAhAN/eTwEAAABAc9dPQLbTTwAQAAAAAAIA/w8AAAAAACH/////wGyqTwIAAAAAAAA AAOUO7u4DzgMADOwAAIIQAIiO/T+AC/A/gEMJJgCBACAgBAA4

Backtrace (CPU 2), Frame : Return Address

0xffffff820ef35e10 : 0xffffff803032bda1

0xffffff820ef35e90 : 0xffffff8030417cc2

0xffffff820ef36050 : 0xffffff8030434b73

0xffffff820ef36070 : 0xffffff803053ea88

0xffffff822e4f3dd0 : 0xffffff80307552f7

0xffffff822e4f3eb0 : 0xffffff803055879b

0xffffff822e4f3ed0 : 0xffffff8030542e24

0xffffff822e4f3f40 : 0xffffff803054d027

0xffffff822e4f3f50 : 0xffffff803084ba86

0xffffff822e4f3fb0 : 0xffffff8030435376

 

BSD process name corresponding to current thread: sync

 

Mac OS version:

14D136

 

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide:     0x0000000030000000

Kernel text base: 0xffffff8030200000

__HIB  text base: 0xffffff8030100000

System model name: Macmini6,2 (Mac-F65AE981FFA204ED)

 

System uptime in nanoseconds: 648750639627

last loaded kext at 243977764692: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fb112b000, size 69632)

loaded kexts:

com.Logitech.Unifying.HID Driver 1.3.1

com.Logitech.Control Center.HID Driver 3.9.1

at.obdev.nke.LittleSnitch 4240

com.apple.filesystems.msdosfs 1.10

com.apple.iokit.IOBluetoothUSBDFU 4.3.4f4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleUSBCDC 4.3.3b1

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.driver.AGPM 110.19.5

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDAHardwareConfigDriver 272.18

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.AppleHDA 272.18

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleMuxControl 3.10.22

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.AppleMikeyDriver 272.18

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleUSBDisplays 372.1

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.driver.AppleUSBOHCI 656.4.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.iokit.IOAHCIPassThrough 1.0.3

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.10.22

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOAcceleratorFamily2 156.14

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleThunderboltEDMSink 4.0.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.iokit.IOUSBHIDDriverPM 710.4.7

com.apple.driver.AppleUSBAudio 295.23

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOBluetoothHIDDriver 4.3.4f4

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

 

I would really appreciate if someone could point me to the right direction in order to figure out what to do next. My spec is a mac mini (late 2012) 2.3GHz i7 with 16GB RAM from Crucial and a Corsair SSD Force 3 240GB. It is connected to an Apple Thunderbolt display with only one peripheral: a Logitech Anywhere MX mouse.

 

One last thing… the above kernel crash log is kinda rare. Most of them have this:

 

      Kernel Extensions in backtrace:

         com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f82ecb000->0xffffff7f82ed3fff

         com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f82524000->0xffffff7f82552fff

         com.apple.driver.AppleACPIPlatform(3.1)[97299A71-6EDD-3AD9-AE1D-2F7B61E8AA72]@0 xffffff7f8458b000->0xffffff7f845e9fff

            dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f82ecb000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f82524000

 

Not sure if this helps but “com.apple.iokit.IOACPIFamily” is mentioned most of the times.

Mac mini, OS X Yosemite (10.10.3), Late 2012, 2.3 GHz i7

Posted on Apr 18, 2015 12:00 AM

Close

Q: Cold restarts after 10.10.3 update.

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  • Helpful answers

first Previous Page 28 of 33 last Next
  • by -ixen-,

    -ixen- -ixen- Oct 15, 2015 1:26 AM in response to YouCanCallMeMo
    Level 1 (14 points)
    Oct 15, 2015 1:26 AM in response to YouCanCallMeMo

    Two days after the clean install of 10.11 while everything was working fine, I attempted to install the new version of Little Snitch 3.6 El Capitan ready. Just after the restart a dot of 4 flickering black pixels appeared in the Little Snitch rules window.

    I restored to a previous state with time machine.

  • by -ixen-,

    -ixen- -ixen- Oct 15, 2015 12:22 PM in response to -ixen-
    Level 1 (14 points)
    Oct 15, 2015 12:22 PM in response to -ixen-

    I contacted with LittleSnitch dev team and they answered that our problem is hard to track. It seems in fact to occur with Intel HD Graphics 4000 but its hard to say what exactly causes these glitches. There are some bugs on OS X 10.10 Yosemite with high cpu load on the WindowServer process with animated menu bar icons, but they haven't heard of these with OS X 10.11 El Capitan so far.

     

    They suggest to deactivate the Little Snitch Preferences > Monitor > Show network activity in menu bar option.

    This the best solution for the moment.

  • by n748,

    n748 n748 Oct 15, 2015 2:17 PM in response to -ixen-
    Level 1 (29 points)
    Oct 15, 2015 2:17 PM in response to -ixen-

    https://forums.obdev.at/viewtopic.php?f=1&t=9758&sid=97a2297a987dadf6ea3864935a6 233b2&start=60

    That thread was started at the same time as this one here. However, there were some people here claiming that they never used Little Snitch.

  • by Mickey S.,

    Mickey S. Mickey S. Oct 15, 2015 2:23 PM in response to n748
    Level 1 (0 points)
    Oct 15, 2015 2:23 PM in response to n748

    just FYI... no crashes anymore since I tied my graphics back again to the nVidia one... And I even don't think it's the automatic switching, I believe it's the Intel gfx hardware or its driver that has a problem in one way or another...

  • by n748,

    n748 n748 Oct 16, 2015 12:08 AM in response to Mickey S.
    Level 1 (29 points)
    Oct 16, 2015 12:08 AM in response to Mickey S.

    Yes. As it was described in this thread in several places, disabling Graphics Switching is the only workaround for Macs with dual GPU. Macs with only an Intel HD 4000 GPU don't have this option.

     

    Just to make 100% sure: Are there any users experiencing Kernel panics and flickering issues that do NOT USE the Little Snitch firewall?

  • by gibusmini,

    gibusmini gibusmini Oct 16, 2015 2:29 AM in response to n748
    Level 1 (0 points)
    Oct 16, 2015 2:29 AM in response to n748

    I never used or install Little Snitch...

  • by Mickey S.,

    Mickey S. Mickey S. Oct 16, 2015 3:33 AM in response to gibusmini
    Level 1 (0 points)
    Oct 16, 2015 3:33 AM in response to gibusmini

    Same here: Never used or installed Little Snitch. Didn't even know it existed before I came across this discussion.

  • by n748,

    n748 n748 Oct 16, 2015 8:51 AM in response to Mickey S.
    Level 1 (29 points)
    Oct 16, 2015 8:51 AM in response to Mickey S.

    Whoa - Apple just removed my latest post. It contained a link to a questionnaire asking for details about the issue, hardware, and software configuration. Here is the message I received.

     

    Thanks for participating in Apple Support Communities.
    We removed your post Re: Cold restarts after 10.10.3 update. because it contained a poll or a petition. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community.
    You can read our submission guidelines here:
    Apple Support Communities - Terms of Use
    https://discussions.apple.com/static/apple/tutorial/tou.html
    We hope you’ll keep using our Support Communities forums. You can find more information about participating here:
    Apple Support Communities - Tutorials
    https://discussions.apple.com/static/apple/tutorial/index.html
    If you have comments about any of our products, we welcome your feedback:
    Apple - Feedback
    http://www.apple.com/feedback
    I’ve included a copy of your original post below.
    Thanks,
    Apple Support Communities Staff

     

    I would have preferred some warm words saying "We are working on it.".  I don't have words for describing my frustration right now.

  • by -ixen-,

    -ixen- -ixen- Oct 16, 2015 9:18 AM in response to n748
    Level 1 (14 points)
    Oct 16, 2015 9:18 AM in response to n748

    They removed mine too!!!

    Probably it was an answer to your "inappropriate" post. I think that it was taking place another interesting poll in this thread.

    Anyway I would like to mention again that Little Snitch is not responsible for the bug. Probably just causes high cpu loads for some reason and the existing Intel driver fails to manage.

    I had a flickering experience today in the MBP panel while I was working with several MSword docs and Adobe pdfs in the external monitor as a primary screen. (no little snitch installed). Every time I minimized one of the windows in the monitor, the graphics card gives (for the first time) to MBP panel very long flickering lines of the usual 10 pixels width.

    Very very frustrating 10.11

  • by Alan Klein1,

    Alan Klein1 Alan Klein1 Oct 16, 2015 9:32 AM in response to -ixen-
    Level 1 (134 points)
    Mac OS X
    Oct 16, 2015 9:32 AM in response to -ixen-

    After reading so many threads and posts on this issue, it seems to be less about a particular application and more about whether that application is coded to utilize any kind of animated menu bar item, such as Little Snitch's animated menu bar icon. Other applications' menu bar icons also seem to cause issues for the Mac mini (Late 2012) and its Intel HD Graphics 4000, which then cause screen artifacts and, in many cases, kernel panics.

  • by YouCanCallMeMo,

    YouCanCallMeMo YouCanCallMeMo Oct 16, 2015 12:53 PM in response to Alan Klein1
    Level 1 (5 points)
    Oct 16, 2015 12:53 PM in response to Alan Klein1

    No Little Snitch installed here but I have another app with animated icon (Macs Fan Control)! at least I am happy that I didn't see anymore restarts since I installed El Capitan, restart for me it's not acceptable at all with Mac computers, I am sure Apple will find solution for this soon as it's totally software issue.

  • by -ixen-,

    -ixen- -ixen- Oct 20, 2015 4:18 PM in response to YouCanCallMeMo
    Level 1 (14 points)
    Oct 20, 2015 4:18 PM in response to YouCanCallMeMo

    This is the answer I took from Developer Bug Reporting Team concerning my 9 bug reports to this issue:

    "Please take your computer to an authorized Apple service center or Apple Store to have the hardware tested.

    We consider this issue closed.  "

  • by n748,

    n748 n748 Oct 20, 2015 10:30 PM in response to -ixen-
    Level 1 (29 points)
    Oct 20, 2015 10:30 PM in response to -ixen-

    Yeah. I did that. It took 5 days, they ran all their fancy hardware tests and found ... nothing.

    THey screwed up an already screwed driver in 10.10.3 and are not going to fix it because too few people see it. Consider this issue closed.

  • by -ixen-,

    -ixen- -ixen- Oct 21, 2015 12:46 AM in response to n748
    Level 1 (14 points)
    Oct 21, 2015 12:46 AM in response to n748

    This will be the second time that I'll send my MBP to authorized Apple service center. Their hardware tests did't find anything in 10.10.4.

    However, I'm still under extended guarantee so I'll demand a fix. Apple products are not only a hardware that should be tested. A working, updated OS is part of the deal. They are paid for both.

  • by n748,

    n748 n748 Oct 21, 2015 12:57 AM in response to -ixen-
    Level 1 (29 points)
    Oct 21, 2015 12:57 AM in response to -ixen-

    Agreed. But they declined any measure on my Mac because the test didn't find anything. I seriously wonder what sense the protection plan has. Mine expired some days ago. I am deeply disappointed by Apple. In OSX 10.7 I had a similar GPU issue and it took them about a year they fixed it.

    Please let us know if you have any success.

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