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Q: Unable to open iWork (Numbers) iCloud documents after 10/15/16 update

Hello - is anyone else experience an issue trying to open their iWork files (pages, numbers or keynote) on iCloud.com since the update yesterday (10/15/16)? After the update, I went to open a spreadsheet I had been working on earlier in the day and I received a message saying that something went wrong, my spreadsheet couldn't be opened and that I needed to make a copy. I went ahead and made a copy and tried to open that version which did open a new window but I then received a different error message saying that something went wrong and it gave me the option to reload or send info to apple (I tried both options and neither allowed me to open the file). I have tried signing out of iCloud, signing out of all browsers, and restarting the browser I am using (Chrome on a PC at work that has never given me an issue like this before). I do not have an issue opening these spreadsheets on my iPhone or Mac which are both updated to the news versions of the software.

TL:DR - since iWork for iCloud has left beta, I am not longer able to open my files

Any suggestions?

Posted on Oct 16, 2015 2:38 PM

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Q: Unable to open iWork (Numbers) iCloud documents after 10/15/16 update

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  • by Lt.Tuvok,

    Lt.Tuvok Lt.Tuvok Oct 17, 2015 2:18 AM in response to Miels Deals
    Level 1 (40 points)
    Oct 17, 2015 2:18 AM in response to Miels Deals

    I have the same issues, with Pages, Numbers and Keynote. From my IOS device I can open files in the cloud with no problems, but with the Mac OS X versions I can not. Seems like a bug. I cleared my cash, but the problem still exists.