Q: Mail "Account already exists"
I have two accounts in Mail 9.0, an iCloud (IMAP) account and a Telus (Pop) account. I want to migrate a third Telus IMAP account from Thunderbird to Mail. When I try to add an account and put in my Telus email address and password for that account it says "the account already exists". However It doesn't show up in System Preferences > Internet Accounts or anywhere else I can spot.
I have seen suggestions in other threads to delete the SMTP settings as a solution and re-enter but this would affect the other Telus account that uses the same SMTP setting.
iMac, OS X El Capitan (10.11), 8 GB ram, SSD + 1TB, i5
Posted on Oct 16, 2015 4:53 PM
"As to your suggestion to put in the wrong user or password info to get farther in, I tried that and it wouldn't let me get any farther. It just told me "unable to verify account name or password"."
Strange. It should work either from adding in Mail or Internet Accounts. Choose to add other mail account (last in the list). I type a letter or anything in both fields to enable the Sign In tab to become active and get this:
Can't imagine why that won't work for you.
Post back when you try the another user account again.
Posted on Oct 17, 2015 10:42 AM
