Carolinar1988
Level 1 (0 points)

Q: Looking for my ipad mini.

can't find my ipad mini I don't know if someone took it. I'm looking for it using my iCloud but it's saying offline? Can it still mean someone's using it  and they found a way to unlock it, will it still say offline or will it say device is not located?

Posted on Oct 16, 2015 7:13 PM

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Carolinar1988

Q: Looking for my ipad mini.

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  • by jeremy_v,

    jeremy_v jeremy_v Oct 17, 2015 7:29 AM in response to Carolinar1988
    Community Specialists
    Oct 17, 2015 7:29 AM in response to Carolinar1988

    Hey Carolinar1988,
     

    Thanks for contributing to the Apple Support Communities. 
     

    I'm sorry to hear that your iPad mini is lost, and certainly hope it turns up. It sounds like you're using Find my iPhone on iCloud.com to try and find the device.
     

    Putting your iPad in Lost Mode or locking it should prevent it from being used by someone else. As part of Activation Lock, your Apple ID password is required to turn off Find my iPhone or use the device after it's erased. For more information, see Find My iPhone Activation Lock.
     

    iCloud.com might say your iPad is offline for a few reasons as mentioned in Get help using Find My iPhone:

    If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:

    • It's powered off, the battery has run out, or it’s been more than 24 hours since the last location was sent to Apple (if Send Last Location is turned on). When your device is connected to the Internet, you can see the remaining battery in the upper-right corner of the information pane. 
    • Your iPad, iPod Touch, or Mac is asleep and not connected to a known Wi-Fi or data network. Wait a few minutes and try again.
    • You're in a country where we don't offer this feature. This feature might not be available in your country due to technical limitations or local law.


    If the device is offline, you can still put it in Lost mode, lock it, or remotely erase it.
     

    What if your iOS device is off or offline?

    If your missing device is off or offline, you can still put it in Lost Mode, lock it, or remotely erase it. The next time your device is online, these actions will take effect. If you remove the device from your account while it's offline, any pending actions for the device will be cancelled.


    You can find this information in If your iPhone, iPad, or iPod touch is lost or stolen. If you think it's been stolen, I recommend going through all of the steps in this article. 


    Best Regards.