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Helpful answers
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Oct 17, 2015 12:35 PM in response to j.cudmoreby lllaass,That assumption is not correct. If the version of NetFlix is not compatible it will not install. I Tunes will not freeze or quite.
If it still happens see:
Fix unexpected quits or launch issues in iTunes for Windows - Apple Support
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Oct 17, 2015 1:06 PM in response to lllaassby j.cudmore,The program isn't recognizing my iPod. Is it possible that I am now running Windows 10 w/the newest iTunes update. Is my iPod not compatible w/these programs? It is a couple years old.
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Oct 17, 2015 1:07 PM in response to j.cudmoreby lllaass,What program?
What computer OS and version?
j.cudmore wrote:
The program isn't recognizing my ipod.
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Oct 17, 2015 1:58 PM in response to lllaassby j.cudmore,So far, my computer is running windows 10, the iTunes program is the newest version that I recently updated, and my iPod is running the 6.1.6 version. I'm unsure of the generation but I think it's 4th gen.
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Oct 17, 2015 2:54 PM in response to lllaassby j.cudmore,Went there and had me update the driver software....or something but once I did this I got a message stating my drivers are already up to date.
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Oct 18, 2015 2:25 AM in response to j.cudmoreby lllaass,See
iPhone, iPad, or iPod not recognized in iTunes for Windows
- I would start with
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem