jimhaynes
Level 1 (20 points)
Mac OS X

Q: Siri can not find contacts

When I ask Siri to call some contacts, she reports that she can not find the contact.  However when making the same request on my iPhone it works.

Also when I raise my wrist and say "Hi Siri" I get no response.  Pressing and hold the crown does work.

iPhone 6, iOS 9

Posted on Oct 17, 2015 2:18 PM

by Jonathan UK,Solvedanswer
Jonathan UK Jonathan UK
Level 7 (31,490 points)
Apple Watch
A:

Hi Jim

 

Try this:

 

On your iPhone, go to: Settings > General > Siri - disable, pause for a few moments and then re-enable Siri.

 

Check also on the same screen that Hey Siri is enabled (note: the phrase to use is "hey Siri", not "hi Siri").

 

If that does not immediately help, try also restarting both devices afterwards. Turn both devices off, then restart your iPhone first. To turn off / restart your watch: press and hold the side button until you see the Power Off slider; drag it to turn off. When ready to turn back on, press and hold the side button until you see the Apple logo.

Posted on Oct 17, 2015 3:56 PM

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jimhaynes

Q: Siri can not find contacts

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  • by Jonathan UK,Solvedanswer

    Jonathan UK Jonathan UK Oct 17, 2015 3:56 PM in response to jimhaynes
    Level 7 (31,490 points)
    Apple Watch
    Oct 17, 2015 3:56 PM in response to jimhaynes

    Hi Jim

     

    Try this:

     

    On your iPhone, go to: Settings > General > Siri - disable, pause for a few moments and then re-enable Siri.

     

    Check also on the same screen that Hey Siri is enabled (note: the phrase to use is "hey Siri", not "hi Siri").

     

    If that does not immediately help, try also restarting both devices afterwards. Turn both devices off, then restart your iPhone first. To turn off / restart your watch: press and hold the side button until you see the Power Off slider; drag it to turn off. When ready to turn back on, press and hold the side button until you see the Apple logo.