Q: attempting to copy to the disk failed. an unknown error occurred (-54) external drive
Starting this morning, I get this error when I sync my iPhone:
Attempting to copy to the disk 'Media' failed. an unknown error occurred (-54)
My iTunes media is stored on an external drive (called 'Media'). I have tried:
- repairing disk permissions
- repairing the disk 'Media' using Disk Utility
- restarting the computer
- doing a hard reset on my iPhone
There seem to be a lot of threads discussing this particular error, but I haven't seen any solutions that work for me. Has anyone else had this problem and solved it?
Thanks!
iPhone 6, iOS 9.0.2
Posted on Oct 17, 2015 8:03 PM
Found the solution here: https://discussions.apple.com/message/29000141#29000141
'msg-' response: I repaired disc permissions, did a SAFE reboot, shutdown and restarted my computer normally. I shut down then restarted the iPhone 6c, plugged it back into the computer and it seems to have cleared up the problem.
Posted on Oct 18, 2015 3:15 PM