RyLodz

Q: superdrive not loading discs after upgrading to el capitan

After upgrading to el capitan, my superdrive no longer loads discs into the tray.

I have turned off and restarted my mac and no improvement.

 

Any further suggestions?

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 3, 2015 1:37 PM

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Q: superdrive not loading discs after upgrading to el capitan

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  • by Eric Root,

    Eric Root Eric Root Oct 3, 2015 1:39 PM in response to RyLodz
    Level 9 (70,250 points)
    iTunes
    Oct 3, 2015 1:39 PM in response to RyLodz

    CD/DVD Loading Problems                        

     

     

    CD/DVD Drive - Troubleshooting See troubleshooting section.


     

    CD/DVD Drive - Troubleshooting (2)

  • by RyLodz,

    RyLodz RyLodz Oct 3, 2015 1:53 PM in response to Eric Root
    Level 1 (2 points)
    Oct 3, 2015 1:53 PM in response to Eric Root

    Just tried it and still didn't work.

    Also tried resetting the NVRAM and that didn't help either

  • by TnT's Dad,Helpful

    TnT's Dad TnT's Dad Oct 5, 2015 1:08 PM in response to RyLodz
    Level 1 (5 points)
    Oct 5, 2015 1:08 PM in response to RyLodz

    Same problem here.

     

    Superdrive connected to 27in iMac via USB port on connected dual Thunderbolt screen.  Superdrive shows up in System Information but won't load discs.

     

    Have tried SMC reset and PRAM reset - doesn't resolve issue.

     

    Have connected the drive via USB port on second Thunderbolt screen connected to a MacBook Pro that is still running Yosemite and it works fine!

     

    Definitely an El Capitan problem.

  • by RyLodz,Helpful

    RyLodz RyLodz Oct 5, 2015 1:08 PM in response to TnT's Dad
    Level 1 (2 points)
    Oct 5, 2015 1:08 PM in response to TnT's Dad

    Agreed.

     

    I just connected my superdrive to a 13" MPB with retina running yosemite and it works without any problems

  • by alexclopes,

    alexclopes alexclopes Oct 5, 2015 12:25 PM in response to RyLodz
    Level 1 (0 points)
    Oct 5, 2015 12:25 PM in response to RyLodz

    Same problem.

     

    My USB Superdrive doesn't work at El Captain. I have a Macbook Pro mid 2014.

     

    I have another Macbook Pro mid 2010 with Yosemite and it works fine.

     

    I agree, problems with El Capitain.

  • by unclebnz,

    unclebnz unclebnz Oct 5, 2015 2:35 PM in response to RyLodz
    Level 1 (0 points)
    Oct 5, 2015 2:35 PM in response to RyLodz

    Same here. I've been on the phone with support for 3 days now. I am waiting on a response.

  • by Current-USA,

    Current-USA Current-USA Oct 7, 2015 11:28 AM in response to RyLodz
    Level 1 (10 points)
    Oct 7, 2015 11:28 AM in response to RyLodz

    Experiencing the same problem. When the drive is connected to a hub (and even the USB port on my Apple monitor), it doesn't work. When plugged into my Mac Mini, it works just fine. Is this some sort of energy saving feature?

  • by iPadHeadache,Solvedanswer

    iPadHeadache iPadHeadache Oct 8, 2015 8:14 AM in response to RyLodz
    Level 1 (20 points)
    Oct 8, 2015 8:14 AM in response to RyLodz

    Just figured this one out!  I had the same exact problem on my iMac after the upgrade. Plug in the drive and restart the computer with it connected.

     

    -John

  • by RyLodz,

    RyLodz RyLodz Oct 8, 2015 11:33 AM in response to iPadHeadache
    Level 1 (2 points)
    Oct 8, 2015 11:33 AM in response to iPadHeadache

    Excellent !!!!

     

    Just did it and now its working.

    Thanks much

  • by Sillydg,

    Sillydg Sillydg Oct 10, 2015 11:44 AM in response to iPadHeadache
    Level 1 (0 points)
    Oct 10, 2015 11:44 AM in response to iPadHeadache

    This issue isn't really solved. Yes, I can restart my MBP with the SuperDrive connected, and it will work. But it should be recognized and accept disks even if it's connected after boot -- just as it did with Yosemite. I spoke with Apple several times, and engineers took a look at my logs. They thought there was a conflict with Logitech's Control Center, so I uninstalled it. But that did not solve the problem.

  • by Imonty0205,

    Imonty0205 Imonty0205 Oct 12, 2015 10:12 PM in response to RyLodz
    Level 1 (4 points)
    Desktops
    Oct 12, 2015 10:12 PM in response to RyLodz

    Hello Guys,

     

    I am still having problems, even when I re-boot everything. Is this an ongoing issue with el capitan?

     

    I have both IMac and Macbook Pro

     

    Thanks guys

  • by alexclopes,

    alexclopes alexclopes Oct 13, 2015 2:19 AM in response to Imonty0205
    Level 1 (0 points)
    Oct 13, 2015 2:19 AM in response to Imonty0205

    Hi

     

    I  think that  the problem is With El Captain .

    Because muito USB drive continue working with another Mac

    With yosemite.

     

    Come on guys lets help  us.

    I have a lot  of information on DVDs

  • by drwilczur,Helpful

    drwilczur drwilczur Oct 18, 2015 12:25 PM in response to RyLodz
    Level 1 (10 points)
    Oct 18, 2015 12:25 PM in response to RyLodz

    Hello,

    the problem is the lack of record "mbasd = 1" in the system. To solve this problem you need to open the "/Library/Preferences/SystemConfiguration/com.apple.Boot.plist." and edit "apple.Boot.plist" - Text Edit is sufficient.

    The key "Kernel Flags" is empty. You must add between start and end string "mbasd = 1" and the problem is resolved.

    Oh one more problem: to manipulate the system, you must be "root" user and is not the end, because in this version of OSX is active

    the "System Integrity Protection" or SIP for short. This is actually a way for Apple to push again the limits of the safety of your machine, prohibiting all users (including God Root) touching some critics judged files.

    So even root will not have the right to go to copy any document in the following folders:

    / System

    / bin

    / usr

    / sbin

    The idea behind this, is obviously to protect the user against any possible threat, a risk that weighs increasingly heavy with the growing popularity of OS X. After the much-maligned "Gatekeeper" (which required developers to sign their applications), Apple demanded that the systems extensions are in turn signed (and thus validated). Now it is the entire system that was padlocked. By doing so, Apple protects against particular vulnerabilities already present in OS X, and sometimes allow to "mount" the privileges of a normal user, to become administrator of the machine.

    Fortunately for developers and hackers, there are (still) a way to disable SIP. To do this, reboot into "Recovery" mode (Command-R at startup) and run a terminal.

    Then type the following line:

    csrutil disable

    Reboot and everything will be as before: the root and the administrator will again play with the system files.

    I imagine you know how to activate root account :-)

  • by drwilczur,Helpful

    drwilczur drwilczur Oct 18, 2015 12:36 PM in response to Eric Root
    Level 1 (10 points)
    Oct 18, 2015 12:36 PM in response to Eric Root

    Hello,

    the problem is the lack of record "mbasd = 1" in the system. To solve this problem you need to open the "/Library/Preferences/SystemConfiguration/com.apple.Boot.plist." and edit "apple.Boot.plist" - Text Edit is sufficient.

    The key "Kernel Flags" is empty. You must add between start and end string "mbasd = 1" and the problem is resolved.

    Oh one more problem: to manipulate the system, you must be "root" user and is not the end, because in this version of OSX is active

    the "System Integrity Protection" or SIP for short. This is actually a way for Apple to push again the limits of the safety of your machine, prohibiting all users (including God Root) touching some critics judged files.

    So even root will not have the right to go to copy any document in the following folders:

    / System

    / bin

    / usr

    / sbin

    The idea behind this, is obviously to protect the user against any possible threat, a risk that weighs increasingly heavy with the growing popularity of OS X. After the much-maligned "Gatekeeper" (which required developers to sign their applications), Apple demanded that the systems extensions are in turn signed (and thus validated). Now it is the entire system that was padlocked. By doing so, Apple protects against particular vulnerabilities already present in OS X, and sometimes allow to "mount" the privileges of a normal user, to become administrator of the machine.

    Fortunately for developers and hackers, there are (still) a way to disable SIP. To do this, reboot into "Recovery" mode (Command-R at startup) and run a terminal.

    Then type the following line:

    csrutil disable

    Reboot and everything will be as before: the root and the administrator will again play with the system files.

    I imagine you know how to activate roo account

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