titanium155

Q: iOS 9 Push Notification Problems

After installing iOS 9 the push notifications for apps like whatsapp are not working correctly.

 

No sound or vibrate when I get a message? which is rather annoying.

 

Also when I take a photo inside the app the volume for the music drops to zero.

 

I have a 6+ and a 6 and they both have the same problems.

 

Anyone know if someone is working on a fix?

iPhone 6 Plus, iOS 9, null

Posted on Sep 21, 2015 7:10 AM

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Q: iOS 9 Push Notification Problems

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  • by monwen7925,

    monwen7925 monwen7925 Oct 18, 2015 3:42 PM in response to Iceman2372
    Level 1 (0 points)
    Oct 18, 2015 3:42 PM in response to Iceman2372

    Yeh. BBM updated recently & Gmail both still not working. Was no problem before IOS9. Looked at the specs for 9.1 and didn't see anything related to push notifications

  • by macca2oo7,

    macca2oo7 macca2oo7 Oct 18, 2015 3:59 PM in response to monwen7925
    Level 1 (0 points)
    Oct 18, 2015 3:59 PM in response to monwen7925

    I've spoken to numerous senior advisers at Apple Support over the last 24hrs who have advised me that iOS engineers are looking into a bug fix for this. Likely to be 9.0.3 if not 9.1, cited to be available (hopefully) by the end of the month. In the meantime I'd suggest that the more people who can report this bug to Apple, the higher priority this will receive and sooner it will be fixed:

    http://www.apple.com/feedback/iphone.html

     

    THE MORE PEOPLE WHO REPORT THIS THE SOONER IT WILL BE FIXED GUYS!!


    These forums are NOT monitored by Apple, so posting on here about how it needs to be fixed isn't going to achieve anything. Be proactive and let's get this escalated and rectified ASAP.

  • by gonzalosiddig,

    gonzalosiddig gonzalosiddig Oct 18, 2015 5:29 PM in response to macca2oo7
    Level 1 (30 points)
    Apple Music
    Oct 18, 2015 5:29 PM in response to macca2oo7

    macca2oo7 wrote:

     

    I've spoken to numerous senior advisers at Apple Support over the last 24hrs who have advised me that iOS engineers are looking into a bug fix for this. Likely to be 9.0.3 if not 9.1, cited to be available (hopefully) by the end of the month. In the meantime I'd suggest that the more people who can report this bug to Apple, the higher priority this will receive and sooner it will be fixed:

    http://www.apple.com/feedback/iphone.html

     

    THE MORE PEOPLE WHO REPORT THIS THE SOONER IT WILL BE FIXED GUYS!!


    These forums are NOT monitored by Apple, so posting on here about how it needs to be fixed isn't going to achieve anything. Be proactive and let's get this escalated and rectified ASAP.

    My problem is particularly Facebook . We will have to wait for a new update. The app is updated , but the problem persists .

  • by gonzalosiddig,

    gonzalosiddig gonzalosiddig Oct 21, 2015 12:55 PM in response to gonzalosiddig
    Level 1 (30 points)
    Apple Music
    Oct 21, 2015 12:55 PM in response to gonzalosiddig

    Today appears ios 9.1, but the problem persists, at least Facebbok.

  • by monwen7925,

    monwen7925 monwen7925 Oct 21, 2015 1:09 PM in response to gonzalosiddig
    Level 1 (0 points)
    Oct 21, 2015 1:09 PM in response to gonzalosiddig

    You are kidding me!!  Downloading it right now - so we'll see if gmail app & BBM work.

  • by Iceman2372,

    Iceman2372 Iceman2372 Oct 22, 2015 2:03 AM in response to titanium155
    Level 1 (0 points)
    Oct 22, 2015 2:03 AM in response to titanium155

    SO IOS 9.1 has arrived and I have signed out , removed deleted and reinstalled FACEBOOK and its settings including doing a NETWORK SETTINGS RESET on IPad Air 2 and IPhone 6s Plus

     

    somlets see if PUSH NOTIFICATIONS WORK

     

    oh and have turned off PLATFORMS for now.

     

    I Really do hope I don't have to try a full Factory reset on both to make it work

     

    i will probably wait for Facebook Update first before trying that.

     

    ANY IDEAS anyone ???

  • by gonzalosiddig,

    gonzalosiddig gonzalosiddig Oct 22, 2015 10:21 AM in response to Iceman2372
    Level 1 (30 points)
    Apple Music
    Oct 22, 2015 10:21 AM in response to Iceman2372

    It is not clear to me. After reinstall the app and reset the network setting, push notification for facebook work???

  • by Iceman2372,

    Iceman2372 Iceman2372 Oct 22, 2015 10:24 AM in response to gonzalosiddig
    Level 1 (0 points)
    Oct 22, 2015 10:24 AM in response to gonzalosiddig

    NO still not working at all

     

    all other notifications now work so thinking will wait for Facebook update to see if that finally solves

     

    going to try a factory restore and then restore iCloud backup see if that helps

     

    nnot holding any hope

  • by gonzalosiddig,

    gonzalosiddig gonzalosiddig Oct 22, 2015 5:06 PM in response to Iceman2372
    Level 1 (30 points)
    Apple Music
    Oct 22, 2015 5:06 PM in response to Iceman2372

    Facebook was updated today , but the problem persists . In my case it is random , push notifications from some contacts come to me , others not .

  • by howarduns,

    howarduns howarduns Oct 22, 2015 5:54 PM in response to gonzalosiddig
    Level 1 (106 points)
    Oct 22, 2015 5:54 PM in response to gonzalosiddig

    Hi Gonzalo.

     

    Is there a pattern? For example, are you only receiving Facebook notifications from contacts who have iPhones?

     

    Howard

  • by gonzalosiddig,

    gonzalosiddig gonzalosiddig Oct 22, 2015 7:47 PM in response to howarduns
    Level 1 (30 points)
    Apple Music
    Oct 22, 2015 7:47 PM in response to howarduns

    Hi! No, it's completely random.

  • by titanium155,

    titanium155 titanium155 Oct 23, 2015 1:53 AM in response to gonzalosiddig
    Level 1 (9 points)
    Oct 23, 2015 1:53 AM in response to gonzalosiddig

    All good for whatsapp thankfully

     

    facebook still random with its push notification but it was like that before on iOS 8 for me

  • by gonzalosiddig,

    gonzalosiddig gonzalosiddig Oct 23, 2015 9:51 AM in response to titanium155
    Level 1 (30 points)
    Apple Music
    Oct 23, 2015 9:51 AM in response to titanium155

     

     

     

     

     

     

    Same for me, all my apps work well unless facebook. We will have to keep waiting.

     

  • by macca2oo7,

    macca2oo7 macca2oo7 Oct 23, 2015 10:05 AM in response to gonzalosiddig
    Level 1 (0 points)
    Oct 23, 2015 10:05 AM in response to gonzalosiddig

    Facebook's notification issues aren't related to the iOS9 notifications bug though. They've been a problem dating back to iOS8, if not earlier I do believe. Nothing new.

    On topic, (touch wood) iOS9.1 seems to have resolved the notifications bug as far as I can tell.

    Haven't missed a phone call, Whatsapp, email, text message etc since. Also the email bug seems to have been resolved, emails are coming through on iPhone 6S Plus (formerly with bug) at the same time as iPad Air (no bug).

    Thanks to everyone that reported this to Apple, good team effort guys

  • by gonzalosiddig,

    gonzalosiddig gonzalosiddig Oct 23, 2015 10:28 AM in response to macca2oo7
    Level 1 (30 points)
    Apple Music
    Oct 23, 2015 10:28 AM in response to macca2oo7

    In my case I do not remember problems with facebook in ios 8. But I can not guarantee it either.

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