chickenpilot1

Q: Turned off computer while updating Yosemite

I have a late '11 Mac Book Pro. I was trying to update Yosemite to El Capitan, however the it got stuck saying 30minutes remaining and stayed like that for the next 10 hours. So I thought that I should try restarting it. This was a bad idea. When it rebooted, I got onto the login screen, logged on then it quickly displayed text on the screen that you would usually see when a PC boots up and then it crashed. What do I do?

Yosemite

 

Yosemite

MacBook Pro

Posted on Oct 19, 2015 4:03 AM

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Q: Turned off computer while updating Yosemite

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  • by Linc Davis,

    Linc Davis Linc Davis Oct 19, 2015 1:34 PM in response to chickenpilot1
    Level 10 (208,005 points)
    Applications
    Oct 19, 2015 1:34 PM in response to chickenpilot1

    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

    *The linked support article refers to OS X 10.11 ("El Capitan"), but the procedure is the same for OS X 10.7 ("Lion") and later.

  • by dave tfromcedar,

    dave tfromcedar dave tfromcedar Oct 19, 2015 8:05 PM in response to chickenpilot1
    Level 1 (0 points)
    Oct 19, 2015 8:05 PM in response to chickenpilot1

    I have been battling this for a week, drive locked up a few times trying to install El Capitan, finally would only boot into Windows partition.

    Bought a SSD drive and had to reinstall from 10.5.6 and get back to Yosemite and even installing to El Capitan from 10.6 and locked again and had to start over, doing the OS upgrades one at a time until I am back at Yosemite and even getting to Yosemite I had to try a bunch of times saying Essentials.pkg was causing the issue but it finally worked and now i'm afraid to try again to El Capitan.

    I have an late 08 alum MacBook.

  • by howarduns,

    howarduns howarduns Oct 19, 2015 8:43 PM in response to dave tfromcedar
    Level 1 (106 points)
    Oct 19, 2015 8:43 PM in response to dave tfromcedar

    Hi Dave.

     

    If you have a Time Machine backup, I would recommend that you format your Mac's hard drive then restart the installation process. Personally, I would have my doubts regarding the reliability of the installed operating system after all the issues that you have experienced during this process. I would think that it would be better to bite the bullet and set it up now rather than risk getting a nasty surprise in the future (when you least expect it).

     

    Howard

  • by chickenpilot1,

    chickenpilot1 chickenpilot1 Oct 20, 2015 6:35 AM in response to Linc Davis
    Level 1 (0 points)
    Oct 20, 2015 6:35 AM in response to Linc Davis

    How would I make a backup of the data?

     

    I can't access any of my files because the moment I login and my Mac starts loading, it crashes. So I can't access it.

     

    I've tried getting on to the disk utility but I cannot copy files over to an external hard drive. I have also tried copying folders over via the terminal but that didn't work either. So how would I be able to back up all the current data?

  • by Linc Davis,

    Linc Davis Linc Davis Oct 20, 2015 3:59 PM in response to chickenpilot1
    Level 10 (208,005 points)
    Applications
    Oct 20, 2015 3:59 PM in response to chickenpilot1

    There are several ways to back up a Mac that is not fully functional. You need an external hard drive or other storage device to hold the data.

    1. Start up from the Recovery partition, from Internet Recovery, or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.

    If you use FileVault 2, then you must first unlock the startup volume. Select its icon ("Macintosh HD," unless you gave it a different name.) It will be nested below another disk icon, usually with the same name. Click the Unlock button in the toolbar. Enter your login password when prompted.

    2. If Method 1 fails because of disk errors, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.

    3. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB (except on a MacBook Retina with a USB-C port), Ethernet, Wi-Fi, or Bluetooth.

    4. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

  • by dave tfromcedar,

    dave tfromcedar dave tfromcedar Oct 20, 2015 4:58 PM in response to howarduns
    Level 1 (0 points)
    Oct 20, 2015 4:58 PM in response to howarduns

    I got it all up and running to Mavericks and backed it up, the good thing is I am able to access my old Mac HD by plugging it in as an external HD and most of my stuff was in the iCloud, music, pics etc or under purchased in iTunes