HT204562: About Bluetooth and Wi-Fi on Apple Watch

Learn about About Bluetooth and Wi-Fi on Apple Watch
BilliefromHague

Q: cannot connect my apple watch to wi-fi

I am trying to configure my new apple watch, but cannot get applications I want on.  Also, it is impossible for me to listen to the workout music from the iPhone, even though it has synced. Also, my watch is connected to my phone but not to the wi-fi.  I have been trying it since I bought it yesterday.  How disappointing!

 

Can anyone please help me?

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Oct 19, 2015 6:30 AM

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Q: cannot connect my apple watch to wi-fi

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  • by Meg St._Clair,Helpful

    Meg St._Clair Meg St._Clair Oct 20, 2015 11:31 PM in response to BilliefromHague
    Level 9 (58,834 points)
    iPhone
    Oct 20, 2015 11:31 PM in response to BilliefromHague

    BilliefromHague wrote:

     

    I am trying to configure my new apple watch, but cannot get applications I want on.

    What does that mean? Do you mean that you can't install the apps? Or do you mean that you can't launch the apps?

     

      Also, it is impossible for me to listen to the workout music from the iPhone, even though it has synced.

    What happens when you try?

     

    Have you tried restarting your watch? Force restarting?

     

    Restart your Apple Watch - Apple Support

  • by John Galt,Helpful

    John Galt John Galt Oct 20, 2015 11:30 PM in response to BilliefromHague
    Level 8 (49,034 points)
    Mac OS X
    Oct 20, 2015 11:30 PM in response to BilliefromHague

    Not all apps for the iPhone will appear on the Watch. Apps including a Watch version will indicate that in the App Store with the phrase "Offers Apple Watch App for iPhone":

     

    app.png

     

    If a Watch-compatible app is installed on your iPhone it will automatically appear on your Watch. Click the above image for an example. It's free.

     

    iTunes Music on your does not play on the Watch's speaker. You can use the Watch to control the iTunes Music playing on your iPhone though, which can in turn use Bluetooth or AirPlay to stream to any of those devices.

     

    The Watch will connect to Wi-Fi networks as long as your iPhone connected to them in the past: About Bluetooth and Wi-Fi on Apple Watch - Apple Support. If your iPhone is within BT range though, the Watch will drop the Wi-Fi connection in favor of BT for power considerations. That ensures your Watch will remain in communication with your iPhone if they are in close proximity to each other, or if they are both within range of the same wireless network.

     

    The User Guide is here: https://itunes.apple.com/us/book/apple-watch-user-guide/id985786488. Also, your purchase price includes a period of complimentary telephone and chat support for these or any other Watch-related subjects. Contact AppleCare using the Contact Us link below.

  • by BilliefromHague,

    BilliefromHague BilliefromHague Oct 20, 2015 11:33 PM in response to Meg St._Clair
    Level 1 (0 points)
    Oct 20, 2015 11:33 PM in response to Meg St._Clair

    Thanks for your help Meg St.Clair.  It all worked in the end. Very happy now.

  • by BilliefromHague,

    BilliefromHague BilliefromHague Oct 20, 2015 11:49 PM in response to John Galt
    Level 1 (0 points)
    Oct 20, 2015 11:49 PM in response to John Galt

    Thanks for all your help John.  I was able to sync it yesterday.  Since it was podcasts that I was trying to sync, I didn't realise that each was about an hour long and it exceeded the available storage space I allotted it. In the end it all worked out just fine, I just used fewer.  The watch together with the beats headphones was absolutely wonderful for my workout! It worked like charm.:-)

    I love my watch now! Cannot believe I lived without it before. No more near misses with iPhone falling out of my back pocket or fidgeting with the earphones cables while running. 

    It is a pity the watch was not fully charged as I bought it, because then I could have been helped in the apple shop already. But I was in the rush to go home,  so a bit my fault too.

    Thanks for making it clear that not all apps are compatible with the watch. I understand it now and I hope many will become so in the near future.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Oct 21, 2015 5:43 AM in response to BilliefromHague
    Level 9 (58,834 points)
    iPhone
    Oct 21, 2015 5:43 AM in response to BilliefromHague

    Glad you got it sorted out! Have fun with it.

  • by John Galt,

    John Galt John Galt Oct 21, 2015 8:44 AM in response to BilliefromHague
    Level 8 (49,034 points)
    Mac OS X
    Oct 21, 2015 8:44 AM in response to BilliefromHague

    Great! Thanks for the update.

     

    It's normal for Apple to ship the Watch with only a partial charge. Apple Watches don't tend to sit in inventory for very long, but it's not a good idea to leave the type of battery it uses either fully charged or fully discharged for extended periods of time (more than a few days).

     

    Cannot believe I lived without it before.

     

    I agree. Apple Pay alone has become indispensable to me.

     

    Enjoy your Watch!