Maestro1827

Q: Mail Search not working El Capitan

With the new mail in El Capitan, when I search for mails from a sender, it does not bring up most of the emails from that sender.  This renders the search function in mail unusable.

iMac, Mac OS X (10.0.x)

Posted on Oct 1, 2015 10:41 AM

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Q: Mail Search not working El Capitan

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  • by Michael Wüthrich1,

    Michael Wüthrich1 Michael Wüthrich1 Oct 19, 2015 5:58 AM in response to Heinzmac
    Level 1 (0 points)
    Oct 19, 2015 5:58 AM in response to Heinzmac

    hm - did you wait long enough for Spotlight re-indexing? You can check progress by searching something like "test" and see the progress bar in the opening window. Takes some hours depending on the diskspace used.

     

    Concerning mail: it helped in my case to first close mail and then deleting all 3 files beginning with "Envelope Index" in ~/Library/Mail/V3/MailData

  • by Heinzmac,

    Heinzmac Heinzmac Oct 19, 2015 6:02 AM in response to Michael Wüthrich1
    Level 1 (0 points)
    Oct 19, 2015 6:02 AM in response to Michael Wüthrich1

    Hi Michael,

    I let it run all night, but the search function in mail still does not work. Regarding the Envelope Index mails, I did the same.  I emptied my spam and trash folders, closed out of mail and then deleting all three files.  I then re-booted and opened mail.  Re-indexing took almost 45 minutes, but the search functions still does not work - very frustrating!

  • by Maestro1827,

    Maestro1827 Maestro1827 Oct 19, 2015 8:07 AM in response to Heinzmac
    Level 1 (19 points)
    Oct 19, 2015 8:07 AM in response to Heinzmac

    Heinzmac, this worked for me, all this info should be on your iCloud, so once you sign back in it will migrate all the information from iCloud back to your computer,  and now the search function should work

  • by derf tech,

    derf tech derf tech Oct 29, 2015 6:49 AM in response to Michael Wüthrich1
    Level 1 (0 points)
    Oct 29, 2015 6:49 AM in response to Michael Wüthrich1

    This worked perfectly for me.   Thank you.

  • by Heinzmac,

    Heinzmac Heinzmac Oct 29, 2015 6:57 AM in response to Maestro1827
    Level 1 (0 points)
    Oct 29, 2015 6:57 AM in response to Maestro1827

    Thanks for the recommendation - unfortunately, the search function still does not work.  I even tried re-indexing mail manually, as well as through spotlight after completing your iCloud suggestion, but nothing - incredibly frustrating!

  • by David Estes,

    David Estes David Estes Nov 9, 2015 2:45 PM in response to Heinzmac
    Level 1 (14 points)
    Nov 9, 2015 2:45 PM in response to Heinzmac

    I have had the same results.  When I past a full email address into the search field, usually I get no results.  Then when I start deleting characters from the end of the address, I eventually get results. 

     

    When I paste the email address into SpotLight, I see all of the results I know are there, but not the results when pasting that email address into the Mail search field. 

     

    Solution?

  • by red sun design,

    red sun design red sun design Nov 17, 2015 4:30 AM in response to David Estes
    Level 1 (0 points)
    Nov 17, 2015 4:30 AM in response to David Estes

    solution worked for me.

     

    • Close Mac Mail
    • Move the 3 files beginning with "Envelope Index" out of ~/Library/Mail/V3/MailData
    • Launch Mac Mail - it will now start the process of re-importing your messages (took about half an hour as I had over 10,000 messages)

     

    It seems that the process of indexing for search purposes takes a bit longer and continues in the background. Initially it didn't work as expected, but after an hour or so I'm getting better and better results.

  • by Heinzmac,

    Heinzmac Heinzmac Nov 17, 2015 3:06 PM in response to Maestro1827
    Level 1 (0 points)
    Nov 17, 2015 3:06 PM in response to Maestro1827

    I have tried all of the suggestions on this post several times each, but the search feature on my mail is still not functioning.  Any additional suggestions would be greatly appreciated.

  • by Robert Pater,

    Robert Pater Robert Pater Nov 18, 2015 10:51 AM in response to Heinzmac
    Level 1 (0 points)
    Nov 18, 2015 10:51 AM in response to Heinzmac

    In El Capitan, it's as Heinzmac indiated - it's under folder V3

  • by jonfoxmd,

    jonfoxmd jonfoxmd Nov 26, 2015 11:18 AM in response to Maestro1827
    Level 1 (0 points)
    Nov 26, 2015 11:18 AM in response to Maestro1827

    Go to Mailbox tab in option bar and tap Rebuild.

  • by David Estes,

    David Estes David Estes Nov 27, 2015 7:23 PM in response to red sun design
    Level 1 (14 points)
    Nov 27, 2015 7:23 PM in response to red sun design

    Tried, still same results. 

  • by luh3417,

    luh3417 luh3417 Dec 1, 2015 8:53 PM in response to Maestro1827
    Level 1 (5 points)
    Dec 1, 2015 8:53 PM in response to Maestro1827

    I’ve noticed that Mail can’t find things in searches.  I.e., if you look for email sent to a particular person, it often says that it finds nothing.  But then, if you find the email yourself manually, the message you found shows up in the search.  I knew that I had written multiple times to someone recently, but Mail found only one sent message.  When I found the messages from him, a couple of them had the reply arrows indicating that I had responded.  When I clicked on those, my replies immediately showed up in the search results.  In another instance, Mail was able to suggest a subject that included the word that I was searching on, but could not find the email associated with that title.  Again, when I found it, then Mail was able to find it.  This seems to a bug, and a fairly significant one, since being able to find messages is important.  Any theory on what to do about this other than wait (pray?) for Apple to fix it?

  • by luh3417,

    luh3417 luh3417 Dec 1, 2015 10:45 PM in response to luh3417
    Level 1 (5 points)
    Dec 1, 2015 10:45 PM in response to luh3417

    I’ve found that many of the messages can be found if I search for people without allowing the search function to go to FROM, but instead search as if the name were just a word in the message.  This is quite a nuisance, and makes it impossible to search both on a FROM and message content (very useful) but I don’t see much sense in going down the suggested paths.  This is obviously a bug, and Apple will fix it, I assume.


    Can other people confirm this bug? Is it new to El Capitan or has it been going on for longer?

  • by steveokeefe,

    steveokeefe steveokeefe Dec 2, 2015 8:15 AM in response to Maestro1827
    Level 1 (0 points)
    Dec 2, 2015 8:15 AM in response to Maestro1827

    I tried many of these suggestions without success, but I finally found something that worked:

     

    - Quit out of Mail

    - Go to Apple Menu / System Preferences / Spotlight

    - Go to the Search Results tab

    - Uncheck Mail & Messages

    - Open Mail and search

     

    Pulling the Mail folder into the Privacy window in Spotlight Prefs did not work for me. You might have to do both -- uncheck Mail & Messages and put the Mail folder in the Privacy window.

     

    This was after installing El Capitan on a MacBookAir. Hope that helps!

  • by luh3417,

    luh3417 luh3417 Dec 3, 2015 8:12 AM in response to steveokeefe
    Level 1 (5 points)
    Dec 3, 2015 8:12 AM in response to steveokeefe

    Search is as problematic as ever.  For example, an inbox search on the last name “farley” as a word yields quite a lot

    (though stillnot sure what, if anything, is being left out): 

    search1.png

     

    yet if I select FROM “Steve Farley”, the result is truncated, with everything earlier than yesterday disappearing:


    search2.png

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