harshc68

Q: Itunes could not back up the iphone because the iphone disconnected

I cannot backup my iphone (iphone 5 32gb) to a windows 10 laptop. The back up fails on 'step 4 of 4' with the error message 'Itunes could not back up the iphone because the iphone disconnected'.

 

The ios version is 8.0 but I only have 833MB free on the phone so I wanted to backup the phone to my laptop before attempting to update to ios 9.2.

iPhone 5, iOS 8, 32 Gb model with only 833 MB free

Posted on Oct 20, 2015 4:27 PM

Close

Q: Itunes could not back up the iphone because the iphone disconnected

  • All replies
  • Helpful answers