ShaneD90

Q: Late 2013 Macbook Pro Retina 13'' Wifi Issues

My new MBPR's wifi is very slow and constantly drops the connection, although it is showing that it is always connected. If I restart the computer it fixes the problem for a little bit then it starts again. I have a 2012 Macbook Pro on the same network with no isseues, and I will have to use it sometimes just to be able to browse the web. Is there any way to fix the issue on the new Macbook?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Nov 7, 2013 7:38 AM

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Q: Late 2013 Macbook Pro Retina 13'' Wifi Issues

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  • by kabiii,

    kabiii kabiii Feb 26, 2015 11:34 PM in response to Zakarados
    Level 1 (8 points)
    iCloud
    Feb 26, 2015 11:34 PM in response to Zakarados

    I had all the same problems - slow internet, wifi connection, slow to router, connection dropping etc. I did all the things I could found on the blogs - change channel, change dates and time zones, delete wifi files, do all possible resets on the mac, etc., but nothing worked. I am running Yosemite 10.10.2. At the same time my iphone and Windows based PC worked fine with the previous router (tp-link).

    So I gues there must be some compatability issue which I failed to fix or even find. Maybe it is that there are other routers around me that cause this interfierance, I do not know.

    Finally, I got tired of all this mocking about and simply went to the shop and bougt a little more expensive router (cisco) and it all is fixed now and working great. No problem at all. Just pluged in the router, connected the mac and the net flies!!

  • by seand1968,

    seand1968 seand1968 Mar 4, 2015 1:06 PM in response to McFiFth
    Level 1 (0 points)
    Mar 4, 2015 1:06 PM in response to McFiFth

    I turned off IPv6 and my Netgear 2.4GHz works a treat with my MacBook Pro Retina.

  • by Mr.CM,

    Mr.CM Mr.CM Mar 9, 2015 5:38 AM in response to ShaneD90
    Level 1 (0 points)
    Mar 9, 2015 5:38 AM in response to ShaneD90

    It seems that this crappy issue is still ongoing. My 13"MBP non-retina (OSX10.9.5) just reached a constant speed of 57Mbps and the newly bought 13"MBP retina (OSX10.10.2) had a peak of 26Mbps. And I have tried all mentioned solutions, except for downgrading.

     

    Between all tests,..noticed the MBP retina did not want to connect to a 5Ghz wireless N only. Only 5Ghz mixed mode A/N worked..

     

    This is ridiculous. Is this where Apple wants to be seen as? Overpriced design and no/bad functionality? What happened to the quality of roughly 5 years ago?

  • by digitaltoast,

    digitaltoast digitaltoast Mar 24, 2015 1:09 PM in response to Mr.CM
    Level 1 (5 points)
    Mar 24, 2015 1:09 PM in response to Mr.CM

    This is indeed ridiculous. HOURS on the phone with Apple support, HOURS going through all the suggested fix sites.

     

    In the end, we found that if we changed to WR702N wifi extender to wireless N ONLY, then it would actually work!

     

    We've also got a £5 lan to USB adaptor coming from ebay, I'll let you know how that gets on. The problem now is that with the wifi on n only, an older Android phone and the Wii won't connect.

     

    We should not be having to do this on 10.2.2 - we shouldn't be having to spend money on devices to workaround a problem that ONLY this one Mac has.

     

    You can sit an Android phone and the old Mac all three together streaming something - the other two will be rock solid. The 2 month old Retina Macbook will randomly drop. Massive PITA.

  • by FoGh.cz,

    FoGh.cz FoGh.cz Mar 25, 2015 2:44 PM in response to Zakarados
    Level 1 (0 points)
    Mar 25, 2015 2:44 PM in response to Zakarados

    I had quite similar issue (MBP 13 Retina, late 2013) just a moment ago:

    The pings to the nearest AP looked like:

    PING 192.168.1.80 (192.168.1.80): 56 data bytes

    Request timeout for icmp_seq 0

    Request timeout for icmp_seq 1

    64 bytes from 192.168.1.80: icmp_seq=2 ttl=255 time=726.725 ms

    Request timeout for icmp_seq 3

    Request timeout for icmp_seq 4

    64 bytes from 192.168.1.80: icmp_seq=3 ttl=255 time=2015.935 ms

    64 bytes from 192.168.1.80: icmp_seq=4 ttl=255 time=1421.472 ms

    64 bytes from 192.168.1.80: icmp_seq=5 ttl=255 time=809.569 ms

    64 bytes from 192.168.1.80: icmp_seq=6 ttl=255 time=1028.922 ms

    Request timeout for icmp_seq 9

    Request timeout for icmp_seq 10

    Request timeout for icmp_seq 11

    ^C

    --- 192.168.1.80 ping statistics ---

    13 packets transmitted, 5 packets received, 61.5% packet loss

    round-trip min/avg/max/stddev = 726.725/1200.525/2015.935/473.390 ms

     

    I tried to look for solution and I found out the problem is related to BLUETOOTH. I just switched BT off, switched WiFi off, then started WiFi on and BT on. Now it works fine, no problems. Pings usually below 2ms.

     

    I hope this helps somebody.

  • by ladikes,

    ladikes ladikes Apr 3, 2015 3:21 PM in response to ShaneD90
    Level 1 (0 points)
    Apr 3, 2015 3:21 PM in response to ShaneD90

    Hello,

    to everyone who has been tortured since this issue had popped up at the day light...

     

    I just mention that I tried most of things (wifi on/off, changing router settings,...standing on my hands praying and stinging needles to woodo figure of yosemite developer)...

     

    Coming back to the point, after all this I tried the last call option - which in it's own way, does not present anything extraordinary.

     

    I did RESET of system management controller aka SMC.

     

    The thing is very basic:  turn off mac > simultaneously press key combination > SHIFT + CTRL + ALT + power button

     

    Well I did it for several time to assure myself, that i did not miss any hokus-pokus thing anymore (I even hold this button comb for a sec;))

     

    After you guys go through this, JUST SIMPLY TURN ON your mac again, as usual...well...if this does not help at least to some of you then I do not knwo what else...

    Actually my friend is a developer and he stated, that 10.10.2 should remove the bug...and here we go...different people, different machines, diff experiences:///??? LUCK OR JUST BAD WOODOOO??

     

    who knows...

     

    here comes a link to official guide for SMC reset:

     

    Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support

     

    wish to all of us a luck with this shajt:P

  • by João Nunes,

    João Nunes João Nunes Apr 4, 2015 3:19 AM in response to ladikes
    Level 1 (0 points)
    Apr 4, 2015 3:19 AM in response to ladikes

    Hello,

     

    So 10.10 solved the problem but it seems it is now back!

     

    Here is what happen to a ping:

    64 bytes from 8.8.8.8: icmp_seq=1685 ttl=56 time=23.634 ms

    64 bytes from 8.8.8.8: icmp_seq=1686 ttl=56 time=17.881 ms

    64 bytes from 8.8.8.8: icmp_seq=1687 ttl=56 time=22.189 ms

    64 bytes from 8.8.8.8: icmp_seq=1688 ttl=56 time=27.764 ms

    Request timeout for icmp_seq 1689

    Request timeout for icmp_seq 1690

    Request timeout for icmp_seq 1691

    Request timeout for icmp_seq 1692

    Request timeout for icmp_seq 1693

    Request timeout for icmp_seq 1694

    Request timeout for icmp_seq 1695

    Request timeout for icmp_seq 1696

    Request timeout for icmp_seq 1697

    Request timeout for icmp_seq 1698

     

    Turning off and on the wifi solves the issue. But this is quite annoying.

    I keep BT on.

    I submitted a bug report to apple. But no response yet.

  • by grabiarz,

    grabiarz grabiarz Apr 6, 2015 8:50 PM in response to João Nunes
    Level 1 (0 points)
    Apr 6, 2015 8:50 PM in response to João Nunes

    I had the same problem and what seems to have helped me was this : Slow WiFi issues after 10.10.2

     

    Fingers crossed, everything seems for now.

  • by axel9,

    axel9 axel9 Apr 22, 2015 4:20 PM in response to ShaneD90
    Level 1 (0 points)
    Apr 22, 2015 4:20 PM in response to ShaneD90

    Have had the same problem for couple of weeks. At the end it turn out to be a saturated channel, it took forever to have the router channel redirected as the automatic option was not working properly. The best thing to do to migrate to 5Gz  where there are less wifi networks.

  • by ygourven,

    ygourven ygourven May 21, 2015 11:45 PM in response to ShaneD90
    Level 1 (0 points)
    May 21, 2015 11:45 PM in response to ShaneD90

    Hi there, the answer to this question is available from

    http://www.s0hel.com/blog/401/fixed-slow-wifi-issue-with-new-macbook-pro/comment -page-2/#comment-4203

    All you need to do is change your wifi channel to 6

    Having said that it's a ridiculously stupid bug and it shouldn't happen on devices that pricy.

    Even more stupid, mine is a late 2014 version and not 2013 and the bug is still there.

    Bluetooth can still be enabled btw, no need to disconnect all your BT peripherals. Thank god.

    Now, obviously, when you are on public hotspots, you're back to square zero.

     

    • "As I started playing with it, I noticed that all my software updates and downloads were taking a long time to finish.  I am paying for a 12 mbps high-speed internet connection with AT&T Uverse, but a speed test (www.speedtest.net) proved that I was only getting up to 4 mbps.
    • I did the same test on my iPhone and it yielded 10 mbps.
    • I did the same test on my PC and it yielded the max speed, 12 mbps.
    • Long story short, I fixed it by changing the Wifi Channel from 1 to 6.
    • If you are experiencing the same issue, you have to log into your router and change it as well.
    • First, you need to find the IP of your router.  Open Network Preferences"
  • by iansumuk,

    iansumuk iansumuk May 22, 2015 4:36 PM in response to ygourven
    Level 1 (0 points)
    May 22, 2015 4:36 PM in response to ygourven

    This evening, my MacBook Pro (Retina, 13 Inch, Late 2013) was giving me a hard time.   It was dropping out for very long periods, and failing to come up unless I rebooted and then only lasting seconds.   After hours of trying all sorts I noticed that when I held down the option key looking at the wifi menu that my country code was "GG" instead of "GB".  I'm in the UK (Great Britain).  After plugging in a USB to Ethernet adapter,  it somehow managed to change itself to the correct GB entry even though I'd tried all sorts to make it switch! Since then it's worked ok.

     

    I wonder if the automatic country detection is something to do with it.  Next time I drop out I'll look at that menu and see if it's on the wrong country code!

     

    I'm running a beta Mac OS 10.10.4.   Wifi Broadcom BCM43xx 1.0 (7.15.166.24.3)

     

    WPA2 Personal. 802.11n.  Channel 36.

  • by ygourven,

    ygourven ygourven May 22, 2015 8:49 PM in response to iansumuk
    Level 1 (0 points)
    May 22, 2015 8:49 PM in response to iansumuk

    You may have a point here Ian.

    I run into the same problem.

    I set up my Macs using the UK set up and as I am based in France, it seems there is a conflict.

    I changed it back to "France" in "English UK" we'll see how it goes.

    Yet, some of my consultants have set up their macs as "France" in "French from France" and they have the same problem.

    As I pointed out, the "channel" trick did it for me.

    My bandwidth - despite the country issue - was multiplied by 10

    Untitled-1.png

  • by safarionwin,

    safarionwin safarionwin Jul 26, 2015 9:37 AM in response to ShaneD90
    Level 1 (16 points)
    Apple Watch
    Jul 26, 2015 9:37 AM in response to ShaneD90

    at the top of this discussion it says "branched to a new discussion" and then when I click to try and go to that new discussion I get "

     

    Unauthorized

     

     

     


    Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.

     

    What's up with that?

  • by Csound1,

    Csound1 Csound1 Jul 26, 2015 10:22 AM in response to safarionwin
    Level 9 (50,382 points)
    Desktops
    Jul 26, 2015 10:22 AM in response to safarionwin

    It's a part of the site with restricted access, it is only open to the hosts.

  • by kmc112,

    kmc112 kmc112 Oct 21, 2015 10:32 AM in response to Mr.CM
    Level 1 (0 points)
    Oct 21, 2015 10:32 AM in response to Mr.CM

    I had this same issue and spent 2 years trying to get it resolved. The Apple tech staff couldn't figure it out despite their best efforts. Eventually they agreed to give me a brand new 2015 model and I can tell you that it works like a dream compared to my late 2013 model. Lightening fast wifi with absolutely no issues. If you still have an Apple care warranty I strongly recommend you continue going to Apple until they replace your notebook or fix it. Their customer service to their credit is excellent and they don't want to screw you over. They'll usually give you a new notebook if they've exhausted all other options. Good luck and hope you get your computer running!

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