Highwaystar79

Q: iPhone 6 freezing after iOS 9 update

Hi,

 

i am experiencing something extremely weird. after updating my wife's iPhone 6 the phone would work for a bit but then stop responding completely and freeze. surprisingly my IPhone 6 is working perfectly after the update and both the phones are identical and we use the same Apple ID on both for apps etc. immediate help is needed. The phone works for a bit after restarting and freezes after a while and stops responding. it has become extremely frustrating.

iPhone 6, iOS 9, 64GB

Posted on Sep 20, 2015 12:16 AM

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Q: iPhone 6 freezing after iOS 9 update

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  • by amunoztico,

    amunoztico amunoztico Oct 2, 2015 2:55 PM in response to amunoztico
    Level 1 (13 points)
    Apple TV
    Oct 2, 2015 2:55 PM in response to amunoztico

    The curse has returned !!  

     

     

    AGAIN !!!  Today, a few hours after to update to 9.0.2 my phone has been freezed.

     

    HARD RESET AGAIN !!! 

  • by MaxMass,

    MaxMass MaxMass Oct 5, 2015 11:56 AM in response to Highwaystar79
    Level 1 (0 points)
    Oct 5, 2015 11:56 AM in response to Highwaystar79

    I have the same on my iPad air. Tried switching everything off but still the same!! Anyone getting a blue screen for a split second before the devices restarts itself?

     

    Sort it out apple

  • by raymondfromsan juan,

    raymondfromsan juan raymondfromsan juan Oct 5, 2015 2:10 PM in response to Highwaystar79
    Level 1 (0 points)
    Oct 5, 2015 2:10 PM in response to Highwaystar79

    Same situation...after upgrading to the original IOS 9, my Iphone 5s freezes occasionally.  I though the problem will be solved after the other upgrade but remains.  Now, it started to happen very often...Can Apple solve this????  I bet there are many like us here but with no access to this forum...Apple help!!!

  • by raymondfromsan juan,

    raymondfromsan juan raymondfromsan juan Oct 5, 2015 2:11 PM in response to MaxMass
    Level 1 (0 points)
    Oct 5, 2015 2:11 PM in response to MaxMass

    Yes.  I do get like a "blue screen" before "starting operating again"...

  • by superconnected,

    superconnected superconnected Oct 6, 2015 2:15 PM in response to wjdcr
    Level 1 (0 points)
    Oct 6, 2015 2:15 PM in response to wjdcr

    I tried turning off Hand off and suggested apps, installed 9.02 but it has not solved the issue of my phone freezing regularly.

     

    The apps that are the biggest offenders are facebook, iMessages, and Mail, especially if I click on a link in any of those apps and it opens up safari in the window.

  • by 66 Mustang,

    66 Mustang 66 Mustang Oct 6, 2015 11:01 PM in response to Highwaystar79
    Level 1 (0 points)
    Oct 6, 2015 11:01 PM in response to Highwaystar79

    Same stupid lockups after I did the update. Checked around the office - everyone who did the update is having the problem. Just turned off "Handoff" and "Suggested Apps" we'll see what happens.

     

    This is a joke - too many people having the same problem to be ignored.

     

    Yeah and the fix - turn off features - ha ha.

     

    Running a 64GB 6.

  • by jasonb b,

    jasonb b jasonb b Oct 7, 2015 2:19 PM in response to 66 Mustang
    Level 1 (37 points)
    iPhone
    Oct 7, 2015 2:19 PM in response to 66 Mustang

    So, have we found the fix?? Does turning off handoff and suggested apps fix it?

     

    My issues is when texting and trying to type it will randomly freeze. Iphone 6, 128 gig, Ios 9.0

  • by Hanssp,

    Hanssp Hanssp Oct 8, 2015 5:58 AM in response to Highwaystar79
    Level 1 (0 points)
    Oct 8, 2015 5:58 AM in response to Highwaystar79

    My iPhone 6 Plus 128GB iOs 9.0.2 is only freezing on certain apps like myfitnessPal and Runkeeper. It looks like a memory problem. Also certain apps like Healthkit and AppleWatch don't load and show a white screen.

    I cab still force-close the apps and restart my iPone.

  • by Josephine1231,

    Josephine1231 Josephine1231 Oct 8, 2015 8:32 PM in response to jasonb b
    Level 1 (4 points)
    Oct 8, 2015 8:32 PM in response to jasonb b

    same here, iphone 6, ios 9, 64gb

  • by Randall Bjorensen,

    Randall Bjorensen Randall Bjorensen Oct 8, 2015 8:48 PM in response to Josephine1231
    Level 1 (0 points)
    Oct 8, 2015 8:48 PM in response to Josephine1231

    I've had same issue with iPad Air 2, iPhone 6 Plus and iPhone 6s Plus.  Originally started hanging for 10-40 seconds or so maybe more after upgrading my iPad and iPhone to iOS 9.  I had restored encrypted full backups from iTunes as I did not want to lose my health data, setup, passwords etc.  Got my new 6s Plus in and did same and had similar problems with freezing.  Didn't want to do it, ****** I had to because hate losing my health data (will not use health data any more until they change it to sync), but restored my iPad and 6s to brand new, no restore.  Since then I've had no problems with the iPhone (well over a week) but iPad is still doing it.  It didn't right away.  I've been slowly adding apps back on, but now does it all the time.  It seem to happen a lot after unlock and even happens after a hard reboot (home-lock hold) first unlock.  Im totally ****** with this issue and apple devices in general.  I have them all, use them all and I'm just getting sick and tired of constantly having to troubleshoot crap and restore stuff losing data etc..   By the way, issue there on 9.0, 9.0.1 and 9.0.2 for me.

  • by Peter Bowden,

    Peter Bowden Peter Bowden Oct 9, 2015 2:21 PM in response to Randall Bjorensen
    Level 1 (24 points)
    Wireless
    Oct 9, 2015 2:21 PM in response to Randall Bjorensen

    My wife's iPhone 6Plus has frozen twice in the last week, so has my brand new iPhone 6S (at completely different times)! Both are running 9.02 but are backed up on different machines, one on an iMac and the other on a MacBook Pro. No new Apps installed. The freezing looks to be random  - the 'phones suddenly don't respond. It takes a full reset - both buttons held down - to get them going again. It really looks like a bug in iOS9.01 or 9.02. My previous iPhone (5S) and my wife's iPhone 6Plus ran without problems on iOS9.

    Because my 'phone froze during the night last night, my early morning alarm on it did not go off - I very nearly missed the tide, which would have really messed me up.

    So other than suggesting a full reset, which works for me, I have no suggestions how to prevent it. Apple needs to get to the bottom of this quickly and solve it.

  • by neroduc,

    neroduc neroduc Oct 21, 2015 11:44 AM in response to Highwaystar79
    Level 1 (0 points)
    Oct 21, 2015 11:44 AM in response to Highwaystar79

    I was truly loving my I-phone 6+ until the 9.0 update...I can't stand it anymore. It is almost unusable. It constantly freezes when trying to open anything or do anything.

     

    I realize over time that software is more taxing on older phones and it always appeared that software was written to almost force people to buy new phones but I haven't even had this phone for a year. I cannot see waiting out the remainder of my phone contract with such a poorly functioning phone.  It appears that the Facebook App is the worst offender and seems to effect the rest of my phone after trying to access it. This is my first I-phone and looks to be my last. As I said I used to love my phone but I now want to throw it in the garbage.

  • by Peter Bowden,

    Peter Bowden Peter Bowden Oct 21, 2015 12:16 PM in response to neroduc
    Level 1 (24 points)
    Wireless
    Oct 21, 2015 12:16 PM in response to neroduc

    I don't think it is the FaceBook App causing the problem. I do have this on my 'phone (6S) but haven't used it at all and it is not on my wife's 'phone (6+). Both 'phones are still freezing seemingly randomly every four or five days. I have not been able to isolate the reason why - they just don't "wake" from standby when you fully expect them to!

  • by Peter Bowden,

    Peter Bowden Peter Bowden Oct 22, 2015 1:21 AM in response to Peter Bowden
    Level 1 (24 points)
    Wireless
    Oct 22, 2015 1:21 AM in response to Peter Bowden

    iOS 9.1 is now available: let's hope this issue has been solved!

  • by Joev101,

    Joev101 Joev101 Oct 22, 2015 9:21 AM in response to Highwaystar79
    Level 1 (0 points)
    Oct 22, 2015 9:21 AM in response to Highwaystar79

    Iphone 6 had same problems as others here for days. Tried everything, some of them kind of help overall performance. Just upgraded to iOS9.1 and still having problems.

    Just tried a full reset,  keyboard is unresponsive during setup. Still trying to sign in.. Patience for now.

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