HT201290: If QuickTime Player can't open an audio or video file

Learn about If QuickTime Player can't open an audio or video file
Malcywilson

Q: How can I open a MOV file? I have OS X Yosemite 10.10.5

How can I open a MOV file? I have OS X Yosemite 10.10.5 on a MacBook Air

MacBook Air, OS X Yosemite (10.10.3), two iPads as well!

Posted on Oct 19, 2015 1:23 PM

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Q: How can I open a MOV file? I have OS X Yosemite 10.10.5

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  • by rccharles,

    rccharles rccharles Oct 19, 2015 1:36 PM in response to Malcywilson
    Level 6 (8,486 points)
    Classic Mac OS
    Oct 19, 2015 1:36 PM in response to Malcywilson

    .mov files are Apple's quick time movies.  Double click on the file to see movie.  To edit, try iMovie.

     

    Robert

  • by Malcywilson,

    Malcywilson Malcywilson Oct 20, 2015 3:27 PM in response to rccharles
    Level 1 (0 points)
    Oct 20, 2015 3:27 PM in response to rccharles

    Robert

     

    Thanks for your prompt reply. Unfortunately, your advice didn't work for me and I still got a message saying that the file could not be opened.

     

    Regards

     

    Malcolm

  • by rccharles,

    rccharles rccharles Oct 20, 2015 7:33 PM in response to Malcywilson
    Level 6 (8,486 points)
    Classic Mac OS
    Oct 20, 2015 7:33 PM in response to Malcywilson

    There could be a lot of reasons for this.

     

    Have you tried another move file?

     

    Do a get info on the .mov file.  click once on the file name.  the, command + i

     

    This will give you some information on the file.  I see this on a .mov file.

     

    Screen Shot 2015-10-20 at 10.30.16 PM.png

     

     

     

    -----------------------------------------------------

     

    -------------------------------

    How to show us a screen image.  Avoid personal identification.


    on the Mac you do:

    command + shift + 3  Will take entire screen.  You hear a click.

    command + shift + 4 Lets you decide what to take.  Mouse pointer changes. Move mouse to upper left corner of desire image.  Hold down left mouse key where to start image.  Drag mouse to lower left of where you want to stop image.  Release mouse.

     

    You will get a picture n.png file on the desktop.

     

    On Windows it's more complicated:   -- get a screen capture app.   -- press prtsc key       results go to copy buffer       get some photo app       open photo app       paste picture       save picture as jpeg or png to desktop.

    On the forum input panel you will see the camera icon.

     

          Picture 18.png

     

    click on camera icon.

     

    another window will appear.

     

    Make sure you have selected the from your computer tab.

     

    click on Browse button

     

    An open file panel appears.  Select the file.

     

    After selection a file, I have this screen showing.

    Picture 5.png

     

     

    You will have to click on Insert Image.  You may have to scroll down to see Insert Image button.

  • by babowa,

    babowa babowa Oct 20, 2015 8:32 PM in response to Malcywilson
    Level 7 (32,034 points)
    iPad
    Oct 20, 2015 8:32 PM in response to Malcywilson

    If you can't open it, then it must be a different format so the info rccharles asked for would help.

     

    Is this a commercial movie or a homemade one? If homemade, which app was used to edit it or which camera was used to capture it?

  • by Eric Root,

    Eric Root Eric Root Oct 21, 2015 12:26 PM in response to Malcywilson
    Level 9 (71,259 points)
    iTunes
    Oct 21, 2015 12:26 PM in response to Malcywilson