HT202069: Gather and use iTunes Diagnostics in iTunes for Windows
Learn about Gather and use iTunes Diagnostics in iTunes for Windows
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Helpful answers
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Oct 21, 2015 4:14 PM in response to gibby3126by turingtest2,Press WinLogoKey+R to open a run dialog, then type in services.msc and press enter/return. If you don't find the iPod Service listed then repair or reinstall iTunes. If it is there make sure its startup type is set to manual and start it.
What antivirus or firewall packages do you use?
tt2