HT205360: About the OS X El Capitan v10.11.1 Update

Learn about About the OS X El Capitan v10.11.1 Update
cajuncool

Q: The update to 10.11.1 is hanging after about 3/4 of the installation - what can I do???

The update to 10.11.1 is hanging after about 3/4 of the installation, all I can see even after 8 hours is an apple and an incomplete progress bar - what can I do???

 

I have tried different ways to restart my MacBook Air (2011), It always comes back into the hanging installation screen...

MacBook Air, OS X El Capitan (10.11.1)

Posted on Oct 21, 2015 10:01 PM

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Q: The update to 10.11.1 is hanging after about 3/4 of the installation - what can I do???

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  • by cajuncool,

    cajuncool cajuncool Oct 21, 2015 11:30 PM in response to cajuncool
    Level 1 (0 points)
    Oct 21, 2015 11:30 PM in response to cajuncool

    After restart with alt-cmd-p-r it went up to 100% - and then hung again!!! (I did this twice)

  • by sethertonb,

    sethertonb sethertonb Oct 22, 2015 8:21 AM in response to cajuncool
    Level 1 (4 points)
    Oct 22, 2015 8:21 AM in response to cajuncool

    I'm sorry that this is unhelpful for you, but I'm posting it here for general knowledge anyways.

     

    I had the same problem, and let it hang there for, oh, 30 minutes or so. I held down the power button on my MacBook Pro to force restart, and it rebooted right to the login screen, and I'm not having any problems (yet).

     

    I'm a little wary of what installation steps could have gotten missed... :-/

  • by FatMac>MacPro,

    FatMac>MacPro FatMac>MacPro Oct 22, 2015 8:40 AM in response to cajuncool
    Level 5 (4,815 points)
    Oct 22, 2015 8:40 AM in response to cajuncool

    Have you tried booting in Safe mode (Shift key down at the chime)? If that works, try downloading the 10.11.1 update file and running it rather than getting the update from the App Store.

  • by cajuncool,

    cajuncool cajuncool Oct 22, 2015 12:03 PM in response to FatMac>MacPro
    Level 1 (0 points)
    Oct 22, 2015 12:03 PM in response to FatMac>MacPro

    This worked finally: Start with cmd-r, be patient, wait on "OS X Installer" to appear and re-download 10.11.1 - after 3 hours downloading / installing I'm fine!

  • by cajuncool,

    cajuncool cajuncool Oct 22, 2015 12:15 PM in response to cajuncool
    Level 1 (0 points)
    Oct 22, 2015 12:15 PM in response to cajuncool

    I'm fine, except that it says I'm just on 10.11, although in the App Store it says I have already updated to 10.11.1 ...

  • by Onemanoneboris,

    Onemanoneboris Onemanoneboris Oct 22, 2015 2:07 PM in response to cajuncool
    Level 1 (0 points)
    Oct 22, 2015 2:07 PM in response to cajuncool

    I'm glad you got your machine sorted, I have just tried to do the same but it hasn't worked.for me. After doing a new OS install via the Recovery tool my MBP rebooted, the status bar is again going up to 100% and then the machine hangs.

  • by Paulus050,

    Paulus050 Paulus050 Oct 22, 2015 2:26 PM in response to cajuncool
    Level 1 (0 points)
    Oct 22, 2015 2:26 PM in response to cajuncool

    I have the same problem, tried exact the same things. I am now reinstalling os x, at least thats what i am hoping for.

    It says it needs 107 hours to finish the download, like what the ****...

  • by Onemanoneboris,

    Onemanoneboris Onemanoneboris Oct 22, 2015 2:56 PM in response to Paulus050
    Level 1 (0 points)
    Oct 22, 2015 2:56 PM in response to Paulus050

    It will be a lot quicker than that, mine was around 90 mins. I'm now restoring from Time Machine, unfortunately 3 months old,  dats is current on Amazon though.

  • by gbdoc,

    gbdoc gbdoc Oct 22, 2015 3:56 PM in response to cajuncool
    Level 2 (349 points)
    Mac OS X
    Oct 22, 2015 3:56 PM in response to cajuncool

    Same problem (going from 10.11 to 10.11.1) on one of our AirBooks (no problem with another). Tried all the possible fixes, safe mode, waited overnight, used DW and TTP, etc., but nothing helps. Able to get back to work only thanks to a SuperDuper clone (with 10.11). I strongly suspect a problem with the update, not with my Mac.

  • by Lalita Sarasvati,

    Lalita Sarasvati Lalita Sarasvati Oct 22, 2015 6:37 PM in response to gbdoc
    Level 1 (52 points)
    Oct 22, 2015 6:37 PM in response to gbdoc

    Hi there,


    I had similar problems on a late-2013 macbook pro. I tried everything including trying to install update in recovery mode. I finally had to go to the Genius Bar to have them install from their server. However, they installed 11.0 and not 11.10. So now i'm stuck not knowing whether or not it's safe to update. Grrrr.

  • by Vance Strickland,

    Vance Strickland Vance Strickland Oct 22, 2015 7:24 PM in response to cajuncool
    Level 1 (0 points)
    Oct 22, 2015 7:24 PM in response to cajuncool

    Same issue, updated a MacBook Air 11 inch 2012 (Macbook Air 5,1) from 10.11.0 to 10.11.1 and the machine would't boot.  Also my 10.11.0 install was a nuke-n-pave (no upgrade) so there were no prior OS remnants on the drive.   Now in process of re-instlaling 10.11.0 again. :-(

  • by Onemanoneboris,

    Onemanoneboris Onemanoneboris Oct 23, 2015 12:04 AM in response to cajuncool
    Level 1 (0 points)
    Oct 23, 2015 12:04 AM in response to cajuncool

    I restored my MBP from Timemachine and foolishly tried to update again, woke this morning to find that the status bar was in a hung state again. I'm now restoring from Timemachine again, I'm not sure I want to give this another go.

  • by miguel_forum,

    miguel_forum miguel_forum Oct 23, 2015 12:23 AM in response to cajuncool
    Level 1 (14 points)
    Servers Enterprise
    Oct 23, 2015 12:23 AM in response to cajuncool

    unfortunatly I am on the same page, I download the update from the Apple Store untall it and hangt over 1 hour

    2nd try out, from the recorver disk (already uppdated for the 10.11.1) and again hangt over 1 hour

     

    then I recover with the Time Machine my last status 10.11.0 and computer is alive again

     

    I run the Apple Server and there I got this morning the possibility to download all the actual updates, I don't know the the source file are the same as the Apple Store, but will be my next try out, I started the 10.11.1 download and today after working day I will try again.

     

    but it looks big messy from Apple, this should not happen at all.

     

    for the record I run a MacMini 2011, i did not try it in the MacBook yet.

  • by Paulus050,

    Paulus050 Paulus050 Oct 23, 2015 1:08 AM in response to cajuncool
    Level 1 (0 points)
    Oct 23, 2015 1:08 AM in response to cajuncool

    Ok so heres what happend to me:

    I left the recovery install from internet overnight. When i woke up everything worked fine.

    However I wanted to be sure that it was still working after a normal reboot.

    Guess what, after a reboot: stuck again!?!?!

    PRAM reset didnt do anything, safe mode neither.

     

    SO i guess i have to reinstall the whole thing again..... And after that never turn it off?

    Maybe someone has a solution to that?

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