Dear Admin,
Urgently need help to retrieve password for my iphone. Password change and unable to log in finger print
Posted on Oct 22, 2015 8:52 PM
Q: after updates on icloud apps, unable to retrieve passord
Greetings clyee76,
Thank you for contributing to the Apple Support Communities.
It sounds like you can't unlock your iPhone with a passcode or Touch ID. You can find some help with this in If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled.
All the best.