Q: when I was update my laptop to os x el capitan before it done the laptop turn off becouse battery is empty and I can not ope ... when I was update my laptop to os x el capitan before it done the laptop turn off becouse battery is empty and I can not open it now what can I do plese ??? more
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Helpful answers
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Oct 23, 2015 7:15 AM in response to sarah.malkawiby lllaass,- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum or another appropriate forum.
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Oct 23, 2015 7:59 AM in response to sarah.malkawiby lllaass,How to do what?
Light blue text is a link and my previous reply included links
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Oct 23, 2015 9:51 AM in response to sarah.malkawiby sarah.malkawi,i have proplem with my laptop i can not open it becous when i was update battry empty and it turn off and i try to open it now and i can not
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Oct 23, 2015 10:00 AM in response to sarah.malkawiby lllaass,What happen when you do what I said in my first reply?
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Oct 23, 2015 12:42 PM in response to sarah.malkawiby sarah.malkawi,WHy i can not insert image to show you ehat happens when i open the laptop?
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Oct 23, 2015 12:48 PM in response to sarah.malkawiby lllaass,What happens when you click on the camera icon above the place where you enter text in a reply and then try to select the file to include?
What is format is the image?
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Oct 23, 2015 12:52 PM in response to sarah.malkawiby sarah.malkawi,I Do not know i take it by i phone .. can i send it by your email?
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Oct 23, 2015 1:31 PM in response to sarah.malkawiby lllaass,That is a kernel panic
OS X: About kernel panics - Apple Support
The actions in my first replay still apply.
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Oct 23, 2015 1:50 PM in response to lllaassby sarah.malkawi,please can you tell me exactly what i must do because i read it and do not understand please
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Oct 23, 2015 2:33 PM in response to sarah.malkawiby lllaass,Just what do you not understand?
I consider the links very clear what to do
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by Grant Bennet-Alder,Oct 23, 2015 3:07 PM in response to sarah.malkawi
Grant Bennet-Alder
Oct 23, 2015 3:07 PM
in response to sarah.malkawi
Level 9 (60,936 points)
DesktopsLinks to articles on the Apple support page, like the ones lllaass provided above, are available in many languages.
If you do not understand the English articles, scroll to the bottom of the page and click on the flag. This will open a new page and allow you to select the flag of your region. Then the article will usually display in the appropriate language for that region.
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Oct 23, 2015 11:23 PM in response to Grant Bennet-Alderby sarah.malkawi,YEs but i can find arbic language :/
