Drashad86

Q: iOS 9.1 causing app store issues

hello, i have updated my iPhone 6s to IOS 9.1, which claims to fix in issue with app store downloads and game center log in.

strange enough, i started having these issues after the update, i never faced it with IOS 9.0.2. now i'm unable to use the app store for any download, and i can't access game center either. i'm even facing some wifi connectivity issues. so basically, IOS 9.1 gave me the issues that it was supposed to solve

i have tried hard resets and restores, i have lost some valuable data and apps along the way, nothing worked. i'm using iTunes on my macbook to install apps for the time being. but any idea how to fix this ? never in 6 years i faced issues with iPhones. so i guess now apple have broken my virginity.

iPhone 6s, iOS 9.1

Posted on Oct 23, 2015 3:24 AM

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Q: iOS 9.1 causing app store issues

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  • by pinkoos,Helpful

    pinkoos pinkoos Oct 23, 2015 8:21 AM in response to Drashad86
    Level 1 (15 points)
    Apple Music
    Oct 23, 2015 8:21 AM in response to Drashad86

    It seems I may be having the same issue, though I haven't had a chance to restore yet (I'm trying to avoid that).

     

    I've tried rebooting the iPhone (6s), resetting network settings, signing out and then trying to sign back in, which sometimes it will let me sign in, but most times it just doesn't do anything.

     

    App Store says I have no purchases, Apple Music doesn't recognize that I'm on a Family Plan (I'm the creator of the Plan), etc.  This is all when it does happen to let me sign back in.

  • by Drashad86,Helpful

    Drashad86 Drashad86 Oct 23, 2015 12:32 PM in response to pinkoos
    Level 1 (5 points)
    Oct 23, 2015 12:32 PM in response to pinkoos

    this is really getting on my nerves. game center now is working, but apple music and the app store are still dead. now, even after i install apps through my macbook, it again goes back to loading on the iphone. it's really frustrating, how can a fix bring the same issues ? i was ok with 9.0.2, 9.1 spoiled my phone..

    i'm gonna email apple support and see if i can get a response.

  • by pinkoos,

    pinkoos pinkoos Oct 23, 2015 12:46 PM in response to Drashad86
    Level 1 (15 points)
    Apple Music
    Oct 23, 2015 12:46 PM in response to Drashad86

    I can't even access Game Center (I hadn't checked prior to updating to 9.1) so I'm unsure if 9.1 broke something that was previously working or didn't fix something that wasn't working.

  • by Jackleg23,

    Jackleg23 Jackleg23 Oct 23, 2015 8:42 PM in response to Drashad86
    Level 1 (4 points)
    iPhone
    Oct 23, 2015 8:42 PM in response to Drashad86

    I'm having a similar issue since yesterday but it also affects radio stations where I can't play them anymore and I also can't add music to my library. Another weird thing when this is happening is if I sign out of my iTunes and App Store account in settings or sign out of Apple Music, I won't be able to sign back into either unless I restart my iOS device (this problem is happening on my iPhone 5s and iPad Air 2). Very frustrating.

  • by Drashad86,

    Drashad86 Drashad86 Oct 24, 2015 12:28 AM in response to Jackleg23
    Level 1 (5 points)
    Oct 24, 2015 12:28 AM in response to Jackleg23

    Yea i had that too. I emailed apple support and got to replies that was completely useless. So i solved the problem by downgrading back to 9.0.2,

    since IOS 8, while the platform is getting richer, but it's also becoming less reliable...

  • by Jackleg23,

    Jackleg23 Jackleg23 Oct 24, 2015 8:13 AM in response to Drashad86
    Level 1 (4 points)
    iPhone
    Oct 24, 2015 8:13 AM in response to Drashad86

    im going to go to the Apple Store later today to try to get help but sadly I don't think will be able to. I think I'm going to ask them to downgrade my devices also since this is too big of a problem to live with while waiting for Apple to fix.

  • by Drashad86,

    Drashad86 Drashad86 Oct 24, 2015 9:00 AM in response to Jackleg23
    Level 1 (5 points)
    Oct 24, 2015 9:00 AM in response to Jackleg23

    Just downgrade to 9.0.2, apple is still signing it, it's very easy, just download the software from any website, u can find some through google, after connecting ur iphone, hold down the options key on ur mac and select update, then selec the 9.0.2 software and itunes will install it on ur device. Very easy, but u should do it fast before apple stops signing it, they could do it any moment without notice

  • by pinkoos,

    pinkoos pinkoos Oct 24, 2015 10:57 AM in response to Drashad86
    Level 1 (15 points)
    Apple Music
    Oct 24, 2015 10:57 AM in response to Drashad86

    Did that fix your problems?  Did it save all of your settings and apps when downgrading?

  • by Drashad86,

    Drashad86 Drashad86 Oct 24, 2015 11:37 AM in response to pinkoos
    Level 1 (5 points)
    Oct 24, 2015 11:37 AM in response to pinkoos

    Yes, when u do It that way, itunes thinks it is updating ur software, and your phone is not in recovery mode. U can do a back up of ur stuff just in case, but it went as smooth as it can be for me, and now my iphone rocks again. Hurry up before they stop signing it...

  • by ktorster,

    ktorster ktorster Oct 24, 2015 1:26 PM in response to Drashad86
    Level 1 (8 points)
    iPhone
    Oct 24, 2015 1:26 PM in response to Drashad86

    On all 4 of our family phones (6plus, 5s, 5c), a few hours after each upgrade we lose the ability to use almost anything Apple.

     

    Apple Music doesn't play, App store acts the way you describe. A complete cluster-F.

     

    Downgrading all our phones to 9.0.2 was the only thing that helped.

     

    I'm furious. I've never had an issue like this ever on any of our phones.

  • by Jackleg23,

    Jackleg23 Jackleg23 Oct 26, 2015 11:00 AM in response to Drashad86
    Level 1 (4 points)
    iPhone
    Oct 26, 2015 11:00 AM in response to Drashad86

    So to the people who downgraded to 9.0.2, is the problem still fixed? I still haven't downgraded since I download iOS updates immediately anyway I might as well wait to see if Apple fixes the problem but I also want to be more sure that this is an iOS 9.1 issue and not something else, hence why I'm asking if downgraders problems are fixed.

  • by pinkoos,

    pinkoos pinkoos Oct 26, 2015 11:03 AM in response to Jackleg23
    Level 1 (15 points)
    Apple Music
    Oct 26, 2015 11:03 AM in response to Jackleg23

    It is absolutely fixed for me by downgrading.  The issues I was having are all gone.

     

    Unfortunately, I lost all my health/activity data in the process of downgrading (not sure why) and my health and activity apps no longer work (ie, the activity app doesn't sync with the activity logged by my Apple Watch and the health app doesn't either).

  • by Jackleg23,

    Jackleg23 Jackleg23 Oct 26, 2015 11:08 AM in response to pinkoos
    Level 1 (4 points)
    iPhone
    Oct 26, 2015 11:08 AM in response to pinkoos

    Thanks for the reply. I just sent another bug report to Apple's feedback page with a link to this thread to bring more attention to this serious problem.

  • by pinkoos,

    pinkoos pinkoos Oct 26, 2015 11:11 AM in response to Jackleg23
    Level 1 (15 points)
    Apple Music
    Oct 26, 2015 11:11 AM in response to Jackleg23

    There's a somewhat similar thread here:

     

    iPhone 6+ | iOS 9.0.1 | icloud music library just won't load - can't sync music from itunes | MUSIC IS COMPLETELY BROKEN

     

    If you want to send it to Apple as well.

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