-
All replies
-
Helpful answers
-
Oct 21, 2015 11:06 PM in response to Ammedamaruby Tim1094,No, thanks for the idea though. Sadly, didn't work for me....
The fact that such weird and wonderful fixes do work for some people casts a curious light on Apple's comment (to me at least) that it is a hardware failure.
Did anyone who had this issue with the iOS8 upgrades find it resolved with iOS9 or later upgrades to iOS8?
-
Oct 22, 2015 1:18 AM in response to Pointebasicby MonckeyBusiness,And Apple, iOS 9 has claimed another victim ... I am frying eggs on the back of my 5S since the update and my flash is intermittent with the same error as others on this thread. Please fix what you broke. thanks.
-
Oct 22, 2015 1:20 AM in response to Tim1094by JohnHenryMahlzeit,The 9.1 update didn't change anything for me. Still the same problem with the rear camera and flashlight not working after updating to 9.0. Has anyone replaced the camera? Did it help?
-
Oct 22, 2015 1:52 AM in response to muntingslayerby Tim1094,Nope, me neither. Just upgraded to iOS9.1. Still no rear camera. Tried yet again the Low Power trick with everything closed then did a restart. No joy either.
ARGHHHHHHHHH
-
Oct 22, 2015 2:55 AM in response to alexkay99by alexkay99,"Upgraded" to 9.1 - still no camera.
Apple you have lost another customer. Good bye
-
Oct 22, 2015 4:15 AM in response to xxx300zxxxby Zuhl3156,I updated to iOS 9.1 yesterday but my camera is still broke. I just ordered a new one anyway though there's probably nothing wrong with the old one. Either way I'm only out around $7 USD.
-
Oct 22, 2015 4:26 AM in response to Pointebasicby Dylan Ruppel,I Upgraded to ios 9.0.2 when it came out and a little while agter my canera and flash stopped working. So i tried doing a full restore erase all content an settings. And that didnt work either. Now this morning i upgraded to ios 9.1 and that update didnt help my camera/flashlight issue?
-
Oct 22, 2015 4:43 AM in response to Dylan Ruppelby Zuhl3156,When I switch the camera direction to face me I just get the last frozen image of whatever the main camera saw before I flipped it. Sometimes if I try changing the format from Photo to Square, the image will rotate 90° so I'm baffled. Maybe that will help someone at Apple to get a clue as to what is going on with our cameras.
-
Oct 22, 2015 4:55 AM in response to Zuhl3156by Tim1094,Don't bank on it! Mine does exactly the same. The Genius Bar in Amsterdam diagnosed it as hardware failure - which I of course challenged pointing out it started with iOS9.0.x. I got a rather strange explanation that my camera must have been on the point of failure and the iOS upgrade was a catalyst.
I was hoping that iOS9.1 which I loaded today might solve the problem. But it hasn't. No rear camera. But I do have the flash icon now - which I had lost. Small steps. Maybe by iOS9.6 the camera will work again. But, heck no, I forget: it's a hardware failure.
-
Oct 22, 2015 5:07 AM in response to Tim1094by Zuhl3156,There must have been a whole lot of cameras on the brink of failure when the iOS 9 update was released. I will know if the firmware update caused a voltage spike or whatever after I get the new camera in a week or so. I'll probably break something else in the process though. I'm just lucky like that.
-
Oct 22, 2015 5:42 PM in response to Pointebasicby pinamdar,OK - rear camera & flash broke 2 weeks ago with ios9.0.2 upgrade. Flash also does not work through the Control Center (the tray that you slide up from the bottom). Upgraded to ios9.1 yesterday with hopes that this would be resolved. Same behavior. No rear camera and no flash
Apple - please do not tell us its a hardware problem. Thats nonsense. If it was a hardware problem, you software would have detected that there was no camera sensor or flash present. The fact is that your camera app freezes when in rear camera mode. And your software says that your Flash is disabled because it has to cool down. If it was a hardware issue truly, the software wouldnt give the same symptoms to hundreds of users.
Amusingly, I have this app called "Flashlight" that I had downloaded from the Appstore more than a year ago. It normally controls the flash, you can change the intensity from 0 to 10, and you can also make the Flash turn on and off periodically like morse code. When i run that app now, it birightens and dims the front screen in a periodic frequency.
This tells me that Apple put in the changes for iPhone 6s to brighten the screen to act as a "flash" for selfies, and in the process broke how the regular flash use to work on legacy devices.
Apple, please, its time you own up and fix this.
-
Oct 22, 2015 6:16 PM in response to pinamdarby Zuhl3156,Interesting concept about the new iPhone using the screen as the flash. Installing that onto an older iPhone could certainly explain why a lot of our cameras and flashes stopped working all of a sudden.
-
Oct 23, 2015 8:00 AM in response to Pointebasicby georgi170,Same issue rear camera and flashlight not working after updates 9.x.x. I am very dissapointed about this problem. Almost 14000 views this topic only for 30 days this looks like a big problem. My 5s looks like at new device but now is just garbage
-
Oct 23, 2015 10:06 AM in response to Pointebasicby Gauravtj,Exact same problem - have tried everything - downgrading, rebooting, toggling the low power button mode to no avail.
Anything we can all do collectively to make apple sit up and notice?
-
Oct 23, 2015 10:12 AM in response to Gauravtjby Zuhl3156,I'm sure that by now Apple has sat up and noticed. They just choose to collectively ignore us since most if not all of our iPhone 5 devices are now out of warranty.