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by Allan Eckert,Oct 23, 2015 10:52 AM in response to collinfrommontego bay
Allan Eckert
Oct 23, 2015 10:52 AM
in response to collinfrommontego bay
Level 9 (53,445 points)
DesktopsA Mac has no need for apps that claim to clean it or increase performance.
Instead please post what problems you are seeing that are causing you concern. Another way would be to download and install EtreCheck from http://www.etresoft.com/etrecheck
Run it and post the report here. This will give us a snapshot of your Mac which would be helpful to analyze your Mac.
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Oct 23, 2015 12:00 PM in response to Allan Eckertby collinfrommontego bay,See report below
EtreCheck version: 2.6 (220)
Report generated 23/10/2015, 12:29 PM
Runtime 6:28
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (13-inch, Mid 2009)
[Click for Technical Specifications]
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Replace Now - Cycle count = 1194 - SN = W09400RKL77ZA
Video Information: (What does this mean?)
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: (What does this mean?)
OS X El Capitan 10.11 (15A284) - Time since boot: about 2 hours
Disk Information: (What does this mean?)
ST9250315ASG disk0 : (250.06 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (117.50 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N ()
USB Information: (What does this mean?)
Apple Inc. Built-in iSight
Apple Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
MOSART Semi. 2.4G Keyboard Mouse
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/System/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]
System Launch Agents: (What does this mean?)
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.Safari.SafeBrowsing.Service.plist
[killed] com.apple.SafariCloudHistoryPushAgent.plist
[killed] com.apple.assistantd.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.pbs.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.quicklook.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.spotlight.IndexAgent.plist
[killed] com.apple.suggestd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
21 processes killed due to insufficient RAM
System Launch Daemons: (What does this mean?)
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.aslmanager.plist
[killed] com.apple.audio.systemsoundserverd.plist
[killed] com.apple.awdd.plist
[killed] com.apple.cache_delete.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.iconservices.iconservicesd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.spindump.plist
[killed] com.apple.sysmond.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
20 processes killed due to insufficient RAM
Launch Agents: (What does this mean?)
[loaded] com.divx.dms.agent.plist [Click for support]
[loaded] com.divx.update.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.rim.BBAlbumArtCacher.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
Launch Daemons: (What does this mean?)
[running] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.SafariBookmarksSyncer.plist - Executable not found!
[failed] com.jdibackup.JustCloud.autostart.plist [Click for support]
[failed] com.jdibackup.JustCloud.notify.plist [Click for support]
User Login Items: (What does this mean?)
Garmin Express Service UNKNOWN (missing value)
iTunesHelper UNKNOWN Hidden (missing value)
Caffeine Application (~/Downloads/Caffeine.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Dropbox UNKNOWN (missing value)
VLCStreamer UNKNOWN (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
apple-scc-20150709-071647 UNKNOWN (missing value)
RealPlayer Downloader Agent Application (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
HP IO Classic Proxy 2 Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/B/Runtime/HP IO Classic Proxy 2.app)
HP IO Classic Proxy Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
BlackBerry Device Manager Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
Other Apps: (What does this mean?)
[running] com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck
[running] com.lightheadsw.Caffeine.90272
[running] com.realnetworks.realplayerdownloaderagent.91232
Internet Plug-ins: (What does this mean?)
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 2.4.0.11 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.13 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.4.0.6 - SDK 10.10 [Click for support]
Silverlight: Version: 5.1.40728.0 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.226 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.13 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 60 build 27 Check version
User internet Plug-ins: (What does this mean?)
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: (What does this mean?)
AdBlock
GMail Counter
Twitter for Safari
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Perian [Click for support]
QuickTime Player X Preferences [Click for support]
Time Machine: (What does this mean?)
Time Machine not configured!
Top Processes by CPU: (What does this mean?)
5% WindowServer
1% RealPlayer Downloader Agent
0% BBLaunchAgent
0% fontd
0% com.apple.speech.speechsynthesisd
Top Processes by Memory: (What does this mean?)
360 MB com.apple.WebKit.WebContent(2)
308 MB kernel_task
76 MB Safari
51 MB mdworker(5)
41 MB WindowServer
Virtual Memory Information: (What does this mean?)
60 MB Free RAM
2.19 GB Used RAM (321 MB Cached)
8 MB Swap Used
Diagnostics Information: (What does this mean?)
Oct 23, 2015, 10:08:54 AM Self test - passed
Oct 20, 2015, 02:28:24 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-10-20-142824_[redacted].hang
Oct 20, 2015, 02:28:17 PM /Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-10-20-142817_[redacted].hang
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by Allan Eckert,★HelpfulOct 23, 2015 12:10 PM in response to collinfrommontego bay
Allan Eckert
Oct 23, 2015 12:10 PM
in response to collinfrommontego bay
Level 9 (53,445 points)
DesktopsYou need to increase RAM. While the 2 GB of RAM is the minimum for El Capitan to install, if you want to do anything on the Mac you need more.
A good site to go to for RAM is crucial.com. You can download a scanner from there which will scanner Mac and report back to Crucial. They will then return a complete report on your RAM and all of the alternative you have.
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Oct 23, 2015 12:06 PM in response to Allan Eckertby collinfrommontego bay,would increasing to 4GB solve the issues.
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by Allan Eckert,Oct 23, 2015 12:12 PM in response to collinfrommontego bay
Allan Eckert
Oct 23, 2015 12:12 PM
in response to collinfrommontego bay
Level 9 (53,445 points)
DesktopsWhy don't you run the scanner from Crucial and find out exactly what your alternatives are?
Yes, 4 GB would be better but if your Mac will support more then that it might even give you greater increase in performance to go for more. Currently for only running 2 hours since the last boot, you have an huge amount of processes killed for lack of RAM.
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Oct 23, 2015 12:14 PM in response to Allan Eckertby collinfrommontego bay,Thanks much I will proceed to run the scanner from Crucial and then take it from there.
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by ChitlinsCC,Oct 23, 2015 12:18 PM in response to collinfrommontego bay
ChitlinsCC
Oct 23, 2015 12:18 PM
in response to collinfrommontego bay
Level 5 (7,529 points)
NotebooksI do not mean to answer for my friend Allan, but if I were you, I would add as much as my Mac would hold.
RAM is the system resource that all processes use. If a process cannot get REAL RAM, it will swap to Virtual Memory (disk is MUCH slower - thus, the Mac seems slow)
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Oct 23, 2015 12:23 PM in response to ChitlinsCCby collinfrommontego bay,Thanks guys I am doing the scan now with Crucial app.