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Oct 23, 2015 8:33 PM in response to Covert_Intelby sberman,I am guessing "my 6" refers to an iPhone 6.
Are you running the current version of iTunes on your Mac? Get it here:
http://www.apple.com/itunes/download
Have you updated / upgraded all your Mac's software? That shouldn't hurt you this time because you can run iTunes 12.3.1 (current version) even if you have not upgraded to OS X El Capitan. But it will hurt you in the future if you lag your Mac software too far behind your iOS software.