Covert_Intel

Q: cannot sync

Cannot sync my 12" to my 6 . Any advice for trouble shoot?

MacBook (Retina, 12-inch, Early 2015), iOS 9.1

Posted on Oct 23, 2015 1:54 PM

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Q: cannot sync

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  • by sberman,

    sberman sberman Oct 23, 2015 8:33 PM in response to Covert_Intel
    Level 8 (39,598 points)
    Oct 23, 2015 8:33 PM in response to Covert_Intel

    I am guessing "my 6" refers to an iPhone 6.

     

    Are you running the current version of iTunes on your Mac?  Get it here:

    http://www.apple.com/itunes/download

     

    Have you updated / upgraded all your Mac's software?  That shouldn't hurt you this time because you can run iTunes 12.3.1 (current version) even if you have not upgraded to OS X El Capitan.  But it will hurt you in the future if you lag your Mac software too far behind your iOS software.