HT201079: Family purchases and payments

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akshd

Q: Shared app

I Am the organizer in family share plan. I bought one app with in app purchase why I do not see this app on my family members ... Can they use this app ?

iPhone 6, iOS 9.1

Posted on Oct 23, 2015 7:29 PM

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Q: Shared app

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  • by jason269,

    jason269 jason269 Oct 25, 2015 7:06 AM in response to akshd
    Community Specialists
    Oct 25, 2015 7:06 AM in response to akshd

    Hello, asked.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand that members of your Family Sharing account are unable to download an application.  Here are the troubleshooting steps that may help resolve the issue.  

     

    Make sure that an app is shareable

    To see if you can share an app, go to its product page in the App Store and scroll down to Information. Then see if it says Yes or No in the Family Sharing section.

    Some apps may not be enabled for Family Sharing. If you’ve acquired one of these apps, you will be able to see it in your purchase history, but your family members won't be able to see or redownload it.

    Make sure your device meets the system requirements

    To access your family's shared content, you need an iPhone, iPad, or iPod touch using iOS 8 or a Mac using OS X Yosemite. If you're using an older device you won’t see your family’s shared content. If you're using an Apple TV, you can see shared movies and TV shows only. 

    iOS 8 and OS X Yosemite are required to set up or join a Family Sharing group and are recommended for full functionality. See the system requirements for Family Sharing.

     

    If you don't see your family's shared content

     

    Cheers