Q: cannot reset my iPad
I get this message when I try to login from my iPad Air with iOS 9.1:
Verification failed. Your apple id or password is incorrect.
My password is not incorrect, as I can log in successfully online and from my other devices.
I cannot reset my iPad because it asks for my password which it will not accept!
How can I get my iPad to accept my correct password?
iPad Air, iOS 9.1, Model MD786LL/A
Posted on Oct 22, 2015 11:03 AM
I called Apple and after going back and forth with several technicians over the span of a few weeks, it finally just decided to work and has now worked for over a week. I have no explanation why my Apple ID password would work all of a sudden one day. They must have done something on their end to make it work.
Posted on Nov 13, 2015 8:06 AM