ted555
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Q: mac froze during OS 10.11.1 install

mac froze during OS 10.11.1 install

iMac

Posted on Oct 22, 2015 7:21 PM

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ted555

Q: mac froze during OS 10.11.1 install

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  • by alex_h1,

    alex_h1 alex_h1 Oct 24, 2015 7:20 AM in response to ted555
    Community Specialists
    Oct 24, 2015 7:20 AM in response to ted555

    Hello ted555,

     

    If you Mac has become unresponsive when installing OS X 10.11, then I suggest that you restart your computer.  You may need to force it to restart:

     

    Force your Mac to turn off

    Hold down the power button for 5 seconds to force the computer to turn off.  Important: You may lose unsaved documents if you force the computer to turn off this way. Use this method of turning off your Mac only if it has become unresponsive for an extended period of time. Normally you should shut down the computer by selecting Shut Down from the Apple menu, or from the shut down dialog pictured above.

    OS X: Using the power button

     

     

    If after restarting your Mac it fails to completely boot, then you will need to reinstall OS X by using recovery mode.

     

    How to reinstall OS X on your Mac

     

     

    Take care.