Q: after updated to ios9.1 my iphone cant detect my sim card anymore even after severals restart
like what i've said, after updated to ios 9.1 this morning my iphone can't detect my sim card anymore even after severals restart. I even took the sim tray out and replace the sim card again but still nothing happen.
iPhone 5s, iOS 9.1
Posted on Oct 22, 2015 11:20 PM
by alex_h1,Solvedanswer
Community Specialists
Hi flower_toidi,
If you're getting a message such as "Invalid SIM" or "No SIM Card installed" on your iPhone, then I suggest that you follow through the steps below.
- Make sure that you have an active plan with your carrier.
- Update your iPhone to the latest version of iOS.
- Turn airplane mode on and then off again.
- Restart your iPhone.
- Go to Settings > General > About and check for a carrier settings update.
- Remove your SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone or from another phone manufacturer, it might not fit properly.
- Try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card. You might need to replace your SIM card.
If you still see an alert about your SIM card, contact Apple support.
Learn what to do if you see a SIM not supported alert.
If you get an alert about the SIM card in your iPhone
Take care.
Posted on Oct 24, 2015 11:18 AM